Chalet RoyAlp Hôtel & Spa

Hotels
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The Leading Hotels of the World
9.2 (617 reviews)
Domaine de Rochegrise , Villars-sur-Ollon , CH

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Welcoming and attentive staff
Beautiful location and views
Comfortable, spacious rooms (junior suites praised)
Excellent spa and pool facilities (when functioning)
Very good restaurant and local dishes
Terrace / sunny exposure
Family-friendly facilities and game rooms
High-quality decor and chalet atmosphere
Cons:
Jacuzzi not working or dirty / spa equipment outdated
Air conditioning failure for at least one stay (only a fan provided)
Pool sometimes too cold
Charged for breakfast when hotel/restaurant closed and no proactive reimbursement
Children impacting spa and dining atmosphere for some guests
Occasional slow bar/service and missing bottled water in rooms
Breakfast service/menu changes disliked by some repeat guests
Old TV signal in at least one room

Categories

Cleanliness
8.2
Mixed comments: generally good room upkeep but explicit complaints about spa/jacuzzi cleanliness and one mention of general propreté issues.
Service
9.8
Strongly positive: repeated praise for welcoming, attentive and professional staff; one isolated service failure (AC/ventilator response, charged breakfast without reimbursement) noted but overall service described as very good.
Location
9.8
Consistently praised: multiple mentions of excellent/ideal location, peaceful setting and great views.
Room Quality
9.4
Rooms frequently described as comfortable, spacious and nicely decorated (junior suite, terrace, comfortable beds); minor issues such as an old TV and occasional missing bottled water noted.
Amenities
8.8
Spa and pool highly appreciated but several notes of problems: jacuzzi not working or dirty, some spa equipment outdated and pool temperature sometimes too cold.
Value for Money
8.6
Some value concerns: guests complain about high price when experiencing issues (no AC, charged for unavailable breakfast); others feel the experience matches a luxury stay.
Food and Beverage
9.6
Generally very positive: several compliments for restaurant quality, raclette and breakfast offerings; minor complaints about breakfast service changes and timing of room service.
Overall Experience
9.4
Majority of reviews call it a 'dream' hotel with superb stays, excellent staff and facilities, though a few concrete negatives (AC failure, children impacting spa experience, service lapses) slightly lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:07

Property Description

Luxurious Ski-in, Ski-out 5-Star Hotel & Spa
Experience the ultimate mountain getaway at the Chalet RoyAlp Hôtel & Spa, where you can seamlessly transition from skiing in the winter to golfing in the summer. Exclusive Spa and Dining
Indulge in the indoor swimming pool with a cozy fireplace, hot tub, sauna, and more. The two on-site restaurants offer delectable farm-fresh dishes and traditional Swiss specialties. Alpine Elegance and Modern Comfort
As a member of Leading Hotels of the World, this hotel beautifully blends a mountain lodge ambiance with modern luxury. Each uniquely furnished room features alpine decor and upscale amenities. Book now to elevate your mountain retreat experience at Chalet RoyAlp Hôtel & Spa.

Important information:

During the period from 27 September to 3 December 2026 and again from 6 December to 9 December 2026, the Chalet RoyAlp Hôtel & Spa will be closed.

The residences remain open and available for booking during these dates. However, hotel facilities and services, including the reception, restaurants, spa and other hotel amenities, will not be available (or will operate on a limited basis, if applicable).

Please review these conditions before completing your reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 617 reviews
Cleanliness: 8.2
Service: 9.8
Location: 9.8
Room Quality: 9.4
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.4
V
Vanessa • solo_traveller • ch
10
2026-09-19 • via Nuitee
J
Jean-Francois • couple • ch
10
2026-09-16 • via Nuitee
G
Gordic • couple • ch
10
True alpine retreat.
Pros:

Everything, what is outstanding really is the service and quality of staff.

Cons:

It can be a little updated but it still holds its charm and quality.

2026-09-14 • via Nuitee
R
richard • solo_traveller • gb
3
Nice people but not 5 *
Pros:

Nice staff

Cons:

Cheap bedding , poor pillows , few electrical charging points .. felt dated

2026-09-11 • via Nuitee
J
João • couple • pt
9
2026-09-07 • via Nuitee
D
Dmitry • solo_traveller • lv
10
Pros:

Альпийский отель с полным комплектом удобств и увеселений. Большие комфортные номера, спортзал, СПА, бассейн, рестораны, бар, детская игровая и тд и тп. Все отличного места качества, удобно, продумано и хорошо управляется. Персонал просто загляденье.

Cons:

Номера немного подустали: где-то поцарапано, где-то разорвано что-то просто выглядит архаично. Розеток мало, они неудобно устроены и зачастую заняты местной электроутварью. До высокого сезона ресторану есть над чем поработать.

2026-09-05 • via Nuitee
Y
Yoram • couple • il
9
2026-09-02 • via Nuitee
S
Sylvie • couple • ch
10
Un séjour exceptionnel entre détente, gourmandise et accueil chaleureux !
Pros:

Séjour incroyable ! Le spa est magnifique et très agréable. Nous avons également beaucoup apprécié le restaurant. L’intérieur étant fermé, il nous a été proposé de dîner sur la terrasse avec une formule plancha : une excellente proposition, nous nous sommes régalés ! Mention spéciale au personnel, toujours souriant, à l’écoute, très arrangeant et serviable. Un accueil vraiment au top !

Cons:

Absolument rien de négatif à signaler ! Tout était incroyable, du début à la fin. Nous avons vraiment apprécié chaque moment de notre séjour.

2026-08-30 • via Nuitee
Z
zavanese • couple • it
9
Amazing
Pros:

Everything

Cons:

Nothing

2026-08-29 • via Nuitee
J
Jess • couple • fr
10
2026-08-27 • via Nuitee
F
Francesca • couple • ch
10
2026-08-24 • via Nuitee
J
jean-Luc • couple • ch
9
2026-08-23 • via Nuitee
J
Jess • couple • fr
10
Pros:

Everything was perfect

Cons:

Nothing

2026-08-23 • via Nuitee
Y
Yves • couple • ch
1
2026-08-22 • via Nuitee
M
Mat_85 • solo_traveller • ch
9
2026-08-17 • via Nuitee
G
Géraldine • couple • ch
10
Un weekend tranquille en couple
Pros:

La décoration, l’espace spa, la gentillesse du personnel

Cons:

Séjour trop court 😉

2026-08-16 • via Nuitee
P
Pierre • couple • ch
8
2026-08-15 • via Nuitee
A
Alessandra • family_with_children • ch
8
2026-08-15 • via Nuitee
S
sylvie • couple • fr
10
Nous reviendrons très vite
Pros:

Tout : l’accueil , l’ambiance , la déco , le petit-déjeuner , le spa , la chambre très spacieuse et confortable

2026-08-12 • via Nuitee
P
Pierre • family_with_children • be
10
2026-08-11 • via Nuitee