Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good entertainment
Cons:
Noise issues from cleaning staff and bar customers
Parking cost too high
Inadequate leisure facilities

Categories

Cleanliness
6.93
Some reviews noted leaking ceilings and noise from the cleaning staff.
Service
8.4
Guests noted friendly and helpful staff throughout their stay.
Location
7.94
Conveniently located near the seafront, with good access to local attractions.
Room Quality
7.39
Rooms are mostly clean and spacious, though some guests experienced noise issues.
Amenities
6.92
Facilities are outdated; some reviews suggested improvements in leisure amenities.
Value for Money
7.88
Overall good value, but parking fees were considered high.
Food and Beverage
7.93
Breakfast options were well received; however, there were limited choices for vegetarians.
Overall Experience
7.4
While some guests enjoyed their stay, several issues noted affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:22

Property Description

Prime Location near Torquay Beach and Town Centre
Located just a few minutes' walk from Torquay Beach and a short stroll from the town centre, Riviera Hotel offers the perfect blend of convenience and relaxation.

Comfortable Rooms with Modern Amenities
Each room at Riviera Hotel is equipped with an en-suite bathroom, TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for every guest.

Entertainment and Leisure Facilities
Enjoy a delicious buffet breakfast, catch your favorite sports at the Sports Bar, relax in the peaceful library lounge, or indulge in nightly entertainment. The seasonal indoor swimming pool adds an extra touch of luxury to your stay.

Book your stay at Riviera Hotel now for a memorable experience in Torquay!

Important information:

Please note that parking spaces are chargeable and available on a first-come, first-served basis.

The hotel does not accept children over the New Year break.

The credit/debit card used to book your stay must be presented on arrival at check-in, along with photo ID.

Please note, we are going through an ongoing refurbishment, works will be ongoing at present starting from 8am.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PLH

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1201 reviews
Cleanliness: 6.93
Service: 8.4
Location: 7.94
Room Quality: 7.39
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.4
P
P • family_with_children • gb
6
In general location of the hotel was brilliant,staff could be less grumpy and be more helpful and understanding.
Pros:

The location

Cons:

Not sure what it was but they all look too busy in their own way to smile or even pay actual attention.The reason why I wouldn’t go back to this hotel is because I brought with me people with disabilities and I asked the staff of if I could buy some soup to bring in the room for that person,one no we don’t offer room service and 2nd you have to pay the whole dinner £12.50 to get the soup which I thought ok I can do that but can I take it to the room as the person we support has social anxiety they said no you have to eat at the restaurant.Am thinking seriously that’s harsh.
Anyway that my personal experience and therefore I will not be going back there.

2026-07-25 • via Nuitee
L
Louise • family_with_children • gb
6
Pros:

Clean sheets and generally clean facilities

Great little pool

Really lovely staff

Cons:

Extremely dated, very old and lumpy mattresses and mouldy grout and walls in bathroom and the pool

2026-07-24 • via Nuitee
C
curtis • couple • gb
6
Comfortable, but really rough round tge edges
Pros:

Location

Cons:

Not very clean. Rooms really dated

2026-07-23 • via Nuitee
R
rafi • solo_traveller • gb
10
2026-07-23 • via Nuitee
S
Slawomir • solo_traveller • gb
9
2026-07-23 • via Nuitee
J
jayne • solo_traveller • gb
6
2 night break
Pros:

Location very good and front of hotel looked good. Bed very comfortable.

Cons:

A couple of the staff were quite rude.
Decor very worn and dated. Some of the wallpaper in bedroom was torn off and carpets looked matted.

2026-07-23 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Modern friendly helpful hotel.
Nice sports bar attached.

2026-07-22 • via Nuitee
M
Mike • couple • gb
4
Disappointing
Pros:

Rooms were clean and of a good size. Bed was comfortable. Cleaning staff were friendly and helpful

Cons:

Reception staff ranged from unhelpful to plain rude. Handing over a key with the comment room 421 was hopeless, this is a complex hotel - everywhere else I've ever stayed, the staff would point out were the room was. And why a massive key to carry around? Almost all hotels these days use credit card sized cards for access; light and easy to carry. We were only offered the one (huge) key, everywhere else I've ever stayed would provide a second key card if there were two guests. Signage was very poor and confusing. The lifts inadequate. There are three car arks, surely a simple map showing where to park would be the least we could expect.

2026-07-22 • via Nuitee
J
James • solo_traveller • gb
10
Beutifull
Pros:

Brilliant and very clean everthing expected for the british riveria value for money loads of entertainment and very welcoming staff freindly and very helpfull couldnt ask for more

Cons:

N/a

2026-07-21 • via Nuitee
N
NIGEL • couple • gb
6
2026-07-21 • via Nuitee
M
Mark • solo_traveller • gb
10
Look no further
Pros:

Close to beach, booked v late but v cheap for July, v helpful reception 😁 I'll be back in a few weeks no doubt,

Cons:

Nothing it was great place, I'll be back in a few weeks

2026-07-21 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-07-21 • via Nuitee
D
David • solo_traveller • gb
9
Great location, friendly staff thumbs up!
Pros:

Location and clean.

Cons:

Bed felt to soft for me.

2026-07-20 • via Nuitee
A
Adebayo • solo_traveller • gb
4
The specific request for internet I made when making reservations wasn’t met. This was the start of a long night then fi
Pros:

The ambience was alright

Cons:

The bathroom didn’t meet expectations. There were bed bugs on the bed in the room.

2026-07-20 • via Nuitee
A
Alice • solo_traveller • gb
8
2026-07-19 • via Nuitee
T
Tom • couple • gb
8
Great location
Pros:

Location is excellent - just a short walk from the beach and seafront. Great price for the location. An old building with plenty of character. Room was quite spacious for the price.

Cons:

We could hear doors slamming at the other end of the corridor and people talking in the corridor, both late at night and early in the morning. Bring some sleep aids e.g. earplugs / headphones! Also note parking is £9/night (plenty of parking spaces).

2026-07-17 • via Nuitee
R
Robert • family_with_children • gb
7
2026-07-16 • via Nuitee
R
Rasa • family_with_children • gb
10
Pros:

🙂

2026-07-16 • via Nuitee
A
alan • couple • gb
10
2026-07-16 • via Nuitee
R
Rees • solo_traveller • gb
4
Average stay
Pros:

Location

Cons:

No Wi-Fi
Breakfast really limited no continental or yoghurts or anything low fat
Shower boiling hot couldn’t get temperature down

2026-07-16 • via Nuitee