Mayerling Hotel

Hotels
8.8 (2619 reviews)
Conde de Romanones, 6 , Madrid , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.19
Some reviews mentioned cleanliness issues with the rooms and bathrooms.
Service
9.66
Guests praised the professionalism and friendliness of the staff.
Location
9.7
Multiple reviews highlighted the excellent location close to metro and city center.
Room Quality
7.65
Some rooms had issues such as poor maintenance and unpleasant odors.
Amenities
8.68
Free tea/coffee in lobby and decent breakfast, but issues with some amenities were noted.
Value for Money
8.64
Generally considered good value for budget-friendly travelers despite some drawbacks.
Food and Beverage
8.69
Breakfast was good but wishes were expressed for inclusivity with the rooms.
Overall Experience
9.16
Mixed feelings due to cleanliness and room issues, but strong points in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:12

Property Description

Central Location in Madrid
Located just 500 meters from Puerta del Sol and the Plaza Mayor, our stylish hotel offers the perfect base for exploring Madrid. With Tirso de Molina Metro Station a mere 2-minute walk away, convenience is at your doorstep.

Modern & Comfortable Accommodations
Formerly a textile warehouse, our hotel has been transformed into a chic and contemporary space, offering soundproofed rooms with air conditioning, flat-screen TVs, and private bathrooms. Enjoy a comfortable stay with all the necessary amenities.

Exceptional Service and Nearby Attractions
Our 24-hour reception staff is dedicated to making your stay memorable by providing information on local attractions, assisting with ticket bookings, and ensuring your needs are met. Explore the Habsburg district with its vibrant tapas bars and restaurants, or visit the renowned Thyssen Bornemisza and Prado museums, all within walking distance.

Book now for a delightful stay in Madrid!

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2619 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
T
Tommaso • solo_traveller • it
8
2026-06-19 • via Nuitee
A
Andrea • couple • br
8
Funcional
Pros:

Não esquecendo que o hotel é uma estrela,É muito bem localizado da pra fazer muita coisa a pé,oferece café a vontade na recepção,tem um microondas e geladeira na cozinha que os hospedes podem usar.Hotel pra quem vai ficar pouco tempo

Cons:

Não tem geladeira no quarto

2026-06-19 • via Nuitee
A
Amanda • couple • br
8
Ótima localização
Pros:

Os colaboradores são super simpáticos e atenciosos. O hotel oferece café, água e chá a vontade na recepção 24h, achei um diferencial pensando na europa. O quarto é grande e a localização é muito boa, dá para fazer várias coisas andando e tem um metro muito perto.

Cons:

O banheiro são duas cabines uma para o vaso sanitário (o que é bom) e outra para o chuveiro, porém essa do chuveiro a agua “vasa” por baixo da porta da cabine e molha muito o quarto. Achei o colchão um pouco duro, mas isso é muito pessoal, mas nada que seja impossível ou atrapalhe a dormir.

2026-06-18 • via Nuitee
S
Steve • solo_traveller • gb
9
Pros:

Great,helpful staff

2026-06-17 • via Nuitee
R
Roisin • family_with_children • ie
4
Pros:

Good location

Cons:

Very bad smell in the bedroom I stayed in. Facilities poor for the price.

2026-06-16 • via Nuitee
E
Eugenio • extended_group • cl
8
Estancia sorpresiva
Pros:

Ubicación EXCELENTE; Desayuno, podría ser mejor, pero te permitían usar mesa y tomar café, o consumir alimentos externos, sin problemas, en cualquier horario.
Aire Acondicionado, excelente.
La cama, lo siento, era dura.

Cons:

La habitación 201, uf, primera vez que me toca con un baño "extraño", lavamanos fuera del baño y pequeñisimo, baño con mala ventilación y el cubículo de la ducha con piso negro, lo entretenido era la iluminación y una pared de vidrio. Las fotos en Booking NO muestran esa realidad.

2026-06-16 • via Nuitee
C
Cristina • couple • es
7
Pros:

El personal ha estat molt atent

Cons:

La neteja de la habitacio

2026-06-15 • via Nuitee
A
Alejo • couple • ar
2
Pros:

La ubicación.

Cons:

La habitación.

2026-06-15 • via Nuitee
M
Maria • couple • it
8
2026-06-15 • via Nuitee
K
Kamila • solo_traveller • pl
10
Dobry hotel, w świetnej lokalizacji, obsługa bardzo miła, na dole można było częstować się churrosem
Pros:

Czysty pokój z dobrym wyposażeniem, świetna lokalizacja. Drobny, zupełnie wystarczający poczęstunek na dole.

Cons:

czasem było głośno od ulicy, no ale to samo centrum Madrytu

2026-06-15 • via Nuitee
D
DANIFA • couple • es
8
Buena opción, limpio, agradable, céntrico
Pros:

Muy buena ubicación y buena presencia. Buena atención

Cons:

Relación calidad precio, los hoteles en Madrid se están desfasando de precio

2026-06-14 • via Nuitee
G
González Palaganas • solo_traveller • es
10
2026-06-14 • via Nuitee
G
Graciela Beatriz • family_with_children • es
10
2026-06-14 • via Nuitee
T
Tomer Louis • solo_traveller • ar
3
2026-06-13 • via Nuitee
T
Tomer Louis • solo_traveller • ar
4
Cons:

Very low quality facilities.
Not very clean.

2026-06-11 • via Nuitee
L
Laura • solo_traveller • ar
8
Linda estadía en Mayerling
Pros:

La onda del hotel.Muy buena atención los recepcionistas y excelente ubicación.

Cons:

El piso de cuero....raro.
La distribución del baño.

2026-06-10 • via Nuitee
A
António • extended_group • pt
7
2026-06-08 • via Nuitee
M
Marilyn • couple • pr
10
2026-06-08 • via Nuitee
M
Matteo • couple • it
7
2026-06-08 • via Nuitee
O
Oksana • couple • gr
8
2026-06-07 • via Nuitee