Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
24-hour front desk
-
Room service
-
Business center
-
Heating
-
Terrace
-
Garden
-
Pets allowed
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Breakfast in the room
-
Valet parking
-
Non-smoking throughout
-
Private parking
-
Private check-in/check-out
-
Daily housekeeping
-
Shared lounge/TV area
-
Parking garage
-
Special diet menus - on request
-
Grocery deliveries
-
Kid-friendly buffet
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Wine/champagne
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Screens / Barriers between staff and guests for safety
-
24-hour security
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Elegant Townhouse Setting
Charme Hotel Hancelot, a former baron's town house, exudes elegance with its stylish décor, just a short stroll from the iconic Belfort. Enjoy the charm of this historic building while benefiting from modern conveniences like free Wi-Fi and a well-equipped meeting room.
Luxurious Rooms and Cozy Spaces
Indulge in spacious rooms adorned with antique furniture, flat-screen TVs, and high ceilings, blending modern comfort with original features. Unwind in the inviting lobby lounge by the fireplace or relax on the tree-shaded terrace, perfect for enjoying sunny days.
Convenient Amenities and Nearby Attractions
Start your day with a delicious buffet breakfast in the grand breakfast room and explore the city effortlessly with the tram stop nearby. With parking available on-site, your stay is made even more convenient. Don't miss the nearby Capitole Gent theatre and Ghent University Hospital, just a short distance away.
Ready to experience the perfect blend of history and luxury at Charme Hotel Hancelot? Book your stay now for an unforgettable getaway.
Please note that late check-in after 21:00 is possible. Please contact the hotel in advance.
Please note that the accommodations does not have a elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
It wasn’t too far to walk to the city centre and was close to both bus and tram stops. The staff were helpful.
There was no lift and the staircase to the second floor was narrow. The shutter in the main window was broken and would not open. The sink in the bathroom was clean but had a large piece missing and the grouting to it was very poor. Every piece of the wooden flooring creaked. The hotel wasn’t easy to find as there was only a small sign on the second or third floor and nothing on the main door, we actually drove past it twice! I emailed, from the hotel websites contact details, about reserving parking but was told on arrival that the email address was wrong!
The window in our room was broken. We tried to contact reception, but it was closed, so we received no help throughout the night. Because of this, we could not sleep properly.
The next day, our room was not cleaned either. Overall, we were very disappointed with our stay. The service we received was not acceptable and was not worth the amount we paid.
Everting
De sfeer, wat een prachtig gebouw. Het ademt 19e eeuw. Stijlvol gerestaureerd.
Niks
Le style rétro année 30
Trop ancien surtout la SdB, le défaut le plus rédhibitoire pas de clim + tv non fonctionnelle. Nous n'avons pas eu de facture malgré notre demande.
La gentilezza dello staff e la colazione
Il degrado della struttura la scarsa pulizia delle camere e il degrado del giardino
locatie: dicht bij centrum en autostrade
mijn logement betrof 4 nachten in een suite
ontbijt: geen wit brood, geen honing, geen margarine, geen pindakaas, geen potjes yoghurt, ...
lawaai: kamerpersoneel werd 's ochtends vroeg opgeleid naast mijn kamerdeur
kamer: vraag voor een minikoelkast werd afgewezen terwijl er in een andere kamer een stond
parking: gereserveerd aan 15€/dag, bij aankomst werd het 20€/dag, garage te klein dus poort kon niet gesloten worden
klantvriendelijkheid: al deze feedback werd gegeven bij uitchecken, als antwoord kreeg ik: we zullen het noteren
Zeer veel sfeer, historisch pand. Je kan lekker in de binnentuin zitten
Veel achterstallig onderhoud, tijdens een bui regent het net zo hard binnen als in de hal/overloop op zolder
Freundliches Personal. Zum Empfang gab es ein Getränk. Sehr gutes Frühstück im herrschaftlichen Frühstücksraum. Kaffeezubereitung im Zimmer möglich. Gute Zimmergröße und großes Badezimmer.
Keine besondere Aussicht aus dem Zimmerfenster, was für uns nicht relevant war.
Het personeel was heel vriendelijk en behulpzaam! Ook de locatie is top! Vlak aan de tramhalte! Het ontbijt was goed verzorgd en vers.
De kamers waren erg gehorig en hadden nood aan een up date!
Very friendly staff
Super location.
Your guide to the flawless travel experience
Popular Countries
Get our app
