DoubleTree by Hilton Hotel Cluj - City Plaza

Hotels
•
Doubletree by Hilton
9 (1232 reviews)
Sindicatelor 9-13 , Cluj-Napoca , ro

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced breakfast
Noise from outside

Categories

Cleanliness
8
Some reviews mention poor cleanliness and issues with room maintenance.
Service
10
Majority of reviews highlight excellent and friendly service.
Location
9.5
Multiple reviews commend the hotel's central location.
Room Quality
9
Rooms described as spacious and comfortable, but some reports of noise.
Amenities
9
Good amenities but some complaints about SPA and breakfast options.
Value for Money
8.5
Value perceived as good, cautious comments about pricing in the context of breakfast.
Food and Beverage
8.5
Breakfast options were described as good but somewhat repetitive.
Overall Experience
9.5
General sentiment indicates a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:22

Property Description

Luxurious Accommodation

Indulge in a blend of modern and traditional design in our non-smoking rooms, each equipped with high-speed WiFi, flat-screen TVs, and a minibar. Business travelers will appreciate the spacious working desk for productivity.

Culinary Delights

Savor a warm chocolate cookie upon arrival and explore our dining options. Start your day with a hearty breakfast at Marco Polo Restaurant or enjoy panoramic views at Ken Sai Restaurant while sampling a variety of fresh and innovative dishes.

Relaxation and Convenience

Unwind in the spa, sauna, or indoor pool after a busy day, or stay active in the fitness center. With a conference center, meeting rooms, and a banquet hall, we cater to all your event needs.

Experience luxury and convenience at DoubleTree by Hilton Hotel Cluj. Book now for an unforgettable stay!

Important information:

Please note that if you choose to settle your bill either by card or in cash in Romanian Lei (RON), the currency conversion will be processed using the hotel’s own exchange rate applicable on the day of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1232 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
V
Vaduva • solo_traveller • ro
10
2026-06-12 • via Nuitee
D
Dragos • couple • ro
10
Great place
Pros:

Location

Cons:

Nothing

2026-06-11 • via Nuitee
I
Ioan-Ionut • family_with_children • ro
8
din pacate nu voi mai reveni la aceasta locatie. este incomparabil mai cu acelasi bransd din Oradea
Pros:

nu am servit micul dejun pt ca este f.f.f. scump.
120 lei/pers. ???

Cons:

climatizarea, ventilatia

2026-06-10 • via Nuitee
M
Miriam Liana • family_with_children • ro
10
2026-06-08 • via Nuitee
F
Frederic • solo_traveller • fr
9
Une très bonne adresse, au calme en plein coeur de Cluj.
Pros:

La piscine avec vue était très bien et permettait de bien nager.

Cons:

Le petit déjeuner etait très bon, mais très cher quand il est commandé en supplément.

2026-06-07 • via Nuitee
D
Diana • solo_traveller • ro
10
2026-06-03 • via Nuitee
J
Josette • solo_traveller • ro
8
2026-06-01 • via Nuitee
E
Elisabeth • couple • de
6
Pros:

Die Rezeption konnte teilweise kein Rumänisch

2026-06-01 • via Nuitee
X
Xavier • solo_traveller • fr
10
Pros:

Tt l emplacement
Le personnel

2026-05-31 • via Nuitee
R
Rui • couple • pt
8
2026-05-31 • via Nuitee
R
Radek • family_with_children • pl
10
2026-05-29 • via Nuitee
J
Jürgen Notzke • solo_traveller • de
9
2026-05-29 • via Nuitee
B
Bianca • couple • ro
9
Pros:

Locatie perfecta ,vedere la oras superba , inclusiv din piscina de la ultimul etaj .Curatenie ,eleganta ,in centrul orasului .
Zona SPA chiar buna !

Cons:

Nu e cazul

2026-05-27 • via Nuitee
A
Adrian • couple • ro
9
2026-05-26 • via Nuitee
P
Paun Alexandru Lucian • solo_traveller • ro
6
Pros:

Ok, nimic ieșit din comun

Cons:

Toaleta nu funcționa cum trebuie, la prețul plătit nu se pot justifica facilitățile primite.
Parcarea nu a fost disponibila în momentul sosirii, fiind ocupata de cei care erau la un eveniment privat, clienții hotelului nemaiavand loc de parcare.

2026-05-25 • via Nuitee
I
Ilan • solo_traveller • il
9
Pros:

מיקום מצויין, צוות אדיב מאד,חניה,חדר יפה ומודרני.

Cons:

תאורה חלשה בחדר

2026-05-25 • via Nuitee
V
Varda • couple • il
10
Great city, young and vibrant. The hotel was excellent We loved it.
Pros:

The location was great. Very close to the town center. There was a city festival with great music for free. The room was clean and big. Breakfast was good big verity.

Cons:

At first they wanted to charge us for the parking spot ( 25 €) par a day! though it was of one our filters when we booked the place. After talking to the receptionist, we got the parking complimentary.

2026-05-24 • via Nuitee
F
Francesca • solo_traveller • it
8
2026-05-22 • via Nuitee
B
Bogdan • solo_traveller • ro
9
2026-05-20 • via Nuitee
M
Monica • family_with_children • fr
10
2026-05-19 • via Nuitee