DoubleTree by Hilton Hotel Cluj - City Plaza

Hotels
•
Doubletree by Hilton
9 (1259 reviews)
Sindicatelor 9-13 , Cluj-Napoca , ro
+40 264 450 101

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced breakfast
Noise from outside

Categories

Cleanliness
8
Some reviews mention poor cleanliness and issues with room maintenance.
Service
10
Majority of reviews highlight excellent and friendly service.
Location
9.5
Multiple reviews commend the hotel's central location.
Room Quality
9
Rooms described as spacious and comfortable, but some reports of noise.
Amenities
9
Good amenities but some complaints about SPA and breakfast options.
Value for Money
8.5
Value perceived as good, cautious comments about pricing in the context of breakfast.
Food and Beverage
8.5
Breakfast options were described as good but somewhat repetitive.
Overall Experience
9.5
General sentiment indicates a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:22

Property Description

Luxurious Accommodation

Indulge in a blend of modern and traditional design in our non-smoking rooms, each equipped with high-speed WiFi, flat-screen TVs, and a minibar. Business travelers will appreciate the spacious working desk for productivity.

Culinary Delights

Savor a warm chocolate cookie upon arrival and explore our dining options. Start your day with a hearty breakfast at Marco Polo Restaurant or enjoy panoramic views at Ken Sai Restaurant while sampling a variety of fresh and innovative dishes.

Relaxation and Convenience

Unwind in the spa, sauna, or indoor pool after a busy day, or stay active in the fitness center. With a conference center, meeting rooms, and a banquet hall, we cater to all your event needs.

Experience luxury and convenience at DoubleTree by Hilton Hotel Cluj. Book now for an unforgettable stay!

Important information:

Please note that if you choose to settle your bill either by card or in cash in Romanian Lei (RON), the currency conversion will be processed using the hotel’s own exchange rate applicable on the day of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1259 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
V
Vlad • couple • ro
10
Pros:

really surprised by this accomodation in Cluj, vastly exceeded my expectations. We had a large room with a good view of the city, the breakfast was ok, staff was great. Everything was clean and proper, the location is amazing, the street is very quiet, we slept excellent. The parking is really helpful

Cons:

no cons, everything was ok

2026-07-25 • via Nuitee
M
Martin • solo_traveller • nl
8
Pros:

Locatie en zwembad

2026-07-22 • via Nuitee
E
evrard • couple • fr
7
2026-07-22 • via Nuitee
R
Raluca • family_with_children • us
9
2026-07-20 • via Nuitee
N
Niels • couple • dk
8
2026-07-20 • via Nuitee
E
einav • couple • il
10
מעולה,זו פעם שניה שלי שם ולא התאכזבתי. שדרגו לנו לחדר גדול יותר עם נוף ללא תוספת מחיר.
Pros:

הכל,צוות נחמד מאוד, שרות מצויין, מיטה מאוד נוחה, אוכל בשפע,מעולה.הכל היה מושלם. אוכל יצירתי כל יום הפתעה אחרת ובשפע מכל דבר. נקי מאוד.

Cons:

הריח במסדרון מהשטיחים , צריך לשים מטהר אויר במסדרון

2026-07-20 • via Nuitee
D
DENIS • extended_group • fr
8
Good value
Pros:

Good location; parking

Cons:

Cheap furniture and bathroom

2026-07-19 • via Nuitee
R
Radu • couple • ro
9
Pros:

Great hotel in the center of Cluj, probably the best choice for the area, as there are very few hotels around. Good sized swimming pool at the top floor, with panoramic views.
The suite we got was very big and sparkling clean. Good parking as well.

Cons:

The pool area is a bit old, but kept clean, so not really a problem. Breakfast could be more diverse.

2026-07-19 • via Nuitee
C
Carmen • couple • ro
9
2026-07-18 • via Nuitee
L
Lucien • solo_traveller • fr
9
Pros:

L'emplacement et la qualité du lit.

2026-07-18 • via Nuitee
A
Andrei • solo_traveller • be
9
2026-07-18 • via Nuitee
B
Bianca • couple • ro
10
2026-07-18 • via Nuitee
I
Ian • extended_group • gb
9
Very friendly staff at the hotel - helpful and sincere. Would definitely recommend
Pros:

Great central location - good amenities - very friendly staff - onsite parking.

2026-07-15 • via Nuitee
N
Nathalie • solo_traveller • fr
8
Pros:

La piscine

Cons:

La baignoire balnéo fonctionnait mal

2026-07-14 • via Nuitee
M
Mircea Scarlatescu • family_with_children • ro
10
Cool center options for Cluj
Pros:

A very nice experience for a city break in Cluj. Located close to the city center and the old town, the hotel has friendly staff and nice accommodations. Rooms are big enough, clean, and well-equipped. The restaurant is quite nice and the breakfast options are tasty and varied.
If you get there by car, make sure you talk about parking, the streets in the area do not offer parking solutions but the hotel has private parking

2026-07-14 • via Nuitee
M
Megan • family_with_children • us
9
Definitely return again! Pool was to die for and the location, room and amenities were all 5 star!
Pros:

so the staff was incredible - friendly, accommodating. Could not have been more happy with everyone we interacted with while at our 2 night stay! Trainee in the lobby was just as excellent as the seasoned employees! All fantastic

Cons:

breakfast could have been better - coffee was over the top good. Pastries, the same. Eggs - not well prepared - gave them a "C" Potatoes were great, but overall, the recipes for the heated food and the preparation could have been better for the quality of the rest of the hotel.

2026-07-14 • via Nuitee
V
Vuokko • solo_traveller • se
9
Pros:

Läget, trevlig och hjälpsam personal, spa avdelningen, frukosten ok. När vi ville byta rum från en dubbelsäng till 2 mindre sängar ordanades det, dessutom utan extra kostnad. Fick med oss en frukostpåse från hotellet när vi åkte på en tidig dagstur.

Cons:

Inget stort, då ska det vara kylaggregatet som låter väldigt högt.

2026-07-13 • via Nuitee
S
Suela • solo_traveller • al
10
2026-07-13 • via Nuitee
M
Marcin • solo_traveller • pl
9
Pros:

Śniadania do poprawy. Materace świetne

2026-07-12 • via Nuitee
S
Svetlana • couple • rs
7
2026-07-12 • via Nuitee