DoubleTree by Hilton Hotel Cluj - City Plaza

Hotels
•
Doubletree by Hilton
9 (1344 reviews)
Sindicatelor 9-13 , Cluj-Napoca , RO
+40 264 450 101

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Cleanliness issues
Overpriced breakfast
Noise from outside

Categories

Cleanliness
8
Some reviews mention poor cleanliness and issues with room maintenance.
Service
10
Majority of reviews highlight excellent and friendly service.
Location
9.5
Multiple reviews commend the hotel's central location.
Room Quality
9
Rooms described as spacious and comfortable, but some reports of noise.
Amenities
9
Good amenities but some complaints about SPA and breakfast options.
Value for Money
8.5
Value perceived as good, cautious comments about pricing in the context of breakfast.
Food and Beverage
8.5
Breakfast options were described as good but somewhat repetitive.
Overall Experience
9.5
General sentiment indicates a highly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:22

Property Description

Luxurious Accommodation

Indulge in a blend of modern and traditional design in our non-smoking rooms, each equipped with high-speed WiFi, flat-screen TVs, and a minibar. Business travelers will appreciate the spacious working desk for productivity.

Culinary Delights

Savor a warm chocolate cookie upon arrival and explore our dining options. Start your day with a hearty breakfast at Marco Polo Restaurant or enjoy panoramic views at Ken Sai Restaurant while sampling a variety of fresh and innovative dishes.

Relaxation and Convenience

Unwind in the spa, sauna, or indoor pool after a busy day, or stay active in the fitness center. With a conference center, meeting rooms, and a banquet hall, we cater to all your event needs.

Experience luxury and convenience at DoubleTree by Hilton Hotel Cluj. Book now for an unforgettable stay!

Important information:

Please note that if you choose to settle your bill either by card or in cash in Romanian Lei (RON), the currency conversion will be processed using the hotel’s own exchange rate applicable on the day of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 2, 2026 until Fri, Nov 6, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Location

Guest Reviews

9
Based on 1344 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
Ádám • family_with_children • hu
9
2026-10-26 • via Nuitee
T
TAMÁS • family_with_children • hu
8
Korrekt, elvárásnak megfelelő.
Pros:

Korrekt

Cons:

Minden ok volt

2026-10-26 • via Nuitee
M
Magdalena • solo_traveller • pl
6
Pros:

Lokalizacja i przestronność pokoi.

Cons:

W jednym z zarezerwowanych pokoi w nocy wystąpiła krytyczna awaria. Pojawił się piszczący odgłos ciągły nie pozwalający spać. O 5 nad ranem mimo kontaktu z recepcja , sprawa nie została rozwiązana. Problem pozostawiono gościowi oferując mu zatyczki do uszu które były niewystarczające. Dodatkowo klimatyzacja działa bardzo głośno.

2026-10-26 • via Nuitee
O
Oncioiu • family_with_children • ro
9
Pros:

The food was delicious. The room service delivery time was fast, about 15 minutes. In room calls were fast. Facilities were impeccable. Conference rooms were well equipped.

Cons:

I had a long time at reception between check-in and check-out.

2026-10-25 • via Nuitee
מרדכי • couple • il
9
2026-10-24 • via Nuitee
R
Rachael • couple • gb
9
Pros:

excellent location, just off the main square. Quiet at night and comfortable bed. Good variety at breakfast & nice pool

2026-10-24 • via Nuitee
M
Marin • extended_group • gb
7
2026-10-24 • via Nuitee
S
Susan • family_with_children • gb
9
Would return!
Pros:

The swimming pool was amazing. Warm to swim in with our daughter and a stunning view. Hotel room large and light.

Cons:

Small car park but we found a spot.

2026-10-23 • via Nuitee
C
Csilla • couple • us
10
Will be back!
Pros:

Heated bathroom floors , friendly stafff, accommodating

Cons:

Nothing

2026-10-20 • via Nuitee
O
Olga • solo_traveller • it
9
I will return because I just had wonderful rest in the hotel. Memorable
Pros:

Very comfortable bed, amazing view, good location

Cons:

No additional bottles of water on the second day. I had to ask at reception

2026-10-20 • via Nuitee
H
Haim • couple • il
9
Pros:

ארוחת הבוקר מצויינת, מיקום מרכזיהשיפוע

2026-10-19 • via Nuitee
A
Alexandru • solo_traveller • ro
10
2026-10-15 • via Nuitee
W
Wayne • couple • au
8
Pros:

Very good

2026-10-14 • via Nuitee
D
Daniel • solo_traveller • de
9
2026-10-13 • via Nuitee
S
Stella • solo_traveller • il
10
Best place in central Cluj
Pros:

Very clean and modern. Staff are going out of their way to help and always with a smile. Location is also a plus

Cons:

Liked everything

2026-10-12 • via Nuitee
I
Ingunn Risnes • solo_traveller • no
9
Very comfortable
Pros:

Clean, comfortable , lovely pool and sauna . Great massage service and good breakfast

Cons:

Nothing

2026-10-11 • via Nuitee
L
Lily • family_with_children • il
10
2026-10-10 • via Nuitee
L
Luc • family_with_children • fr
8
Agréable
Pros:

Salle de sport et piscine

Cons:

Le petit déjeuner pauvre

2026-10-10 • via Nuitee
W
William • solo_traveller • ie
1
Sleepless night.
Pros:

The restaurant staff was great. The room was normal.

Cons:

The reception was rude. The bar was closed. To get an evening drink, I had to sit in the restaurant. The food was not good. The swimming pool was on the top floor. No lift; many stairs. Full of kids, not residents. The massage was unprofessional, just a back rub. The air conditioner made a loud noise all night. I tried to call the 24-hour reception. No answer. I got dressed as I could not sleep and went to reception. The only way to stop the noise was to cut all electricity to my bedroom. Then there was no ventilation. No lights. The kettle for hot water did not work. The view was of a dirty, unkempt neighborhood. Car access was not easy down a small, narrow street. I tried, in vain, to get a contact email so I could take this up before writing a public review. Very bad value for money.

2026-10-08 • via Nuitee
K
KAYA • couple • tr
8
2026-10-08 • via Nuitee