Palazzo Bontadosi Hotel & Spa

Hotels
8.9 (209 reviews)
Piazza Del Comune 19 , Montefalco , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Extra charges for some items

Categories

Cleanliness
8.85
The hotel is noted for being clean and well-kept.
Service
9.35
The staff is described as kind and attentive, enhancing the overall experience.
Location
9.35
Central location praised for easy access to the area.
Room Quality
8.85
Rooms are spacious and elegantly decorated, reflecting comfort.
Amenities
8.35
Amenities like the spa received positive remarks, although some improvements are suggested.
Value for Money
8.85
Overall value is seen as good, although some feel there are extra charges for breakfast items.
Food and Beverage
8.35
Breakfast options received mixed reviews, with some items requiring extra charges.
Overall Experience
9.25
The experience is mostly positive with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 15:40

Property Description

Luxurious Accommodation in the Heart of Umbria

Exclusive Spa Experience
Palazzo Bontadosi boasts an exclusive spa with a heated swimming pool, steam bath, and hydrotherapy showers. Unwind and rejuvenate in the medieval basement for a truly relaxing experience.

Art and Culture at Your Doorstep
Immerse yourself in art and culture with an on-site art gallery showcasing local talent. Explore the 15th-century town walls and discover the rich history of Montefalco right at your doorstep.

Convenient Amenities and Location
Enjoy soundproofed, air-conditioned rooms with modern amenities including free internet and plasma-screen TVs. With free on-site parking and easy access to Umbria's SS3 state road, exploring the region's renowned certified wines and charming towns is a breeze.

Experience luxury and relaxation at Palazzo Bontadosi Hotel & Spa - book your stay now.

Important information:

Please note that parking is public and subject to availability.

Palazzo Bontadosi offers its guests a Spa for the exclusive use of the couple, at a cost of €40.00 per person, for 1 hour. Evening admissions are also available, from 9.30pm to 11.30pm. Service to be booked at least 24 hours in advance.

“The spa costs €40 per hour, not per person.”

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PEG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 45 per person per night when using an available extra bed.
    People 11 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 209 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
D
Daniela couple it
8
2026-05-20 via Nuitee
A
Andrea solo_traveller de
9
Schönes Hotel für entspannten Aufenthalt in Montefalco
Pros:

Tolle Lage, nachts angenehm ruhig, auch tagsüber bei geschlossenen Fenster nichts zu hören. Bequeme Betten.

Cons:

2. Sitzgelegenheit im Doppelzimmer wäre schön. Frühstücksbuffet wird nicht immer nachgefüllt, obwohl Frühstückszeiten längst nicht vorbei waren. SpA nur bei Buchung verfügbar.

2026-05-19 via Nuitee
E
Eleonora couple it
10
2026-05-17 via Nuitee
E
Eugene solo_traveller us
10
2026-05-17 via Nuitee
C
Camilla Emma solo_traveller de
8
Bellissimo hotel ao centro di Montefalco
Pros:

Posizione centrale

Cons:

Niente

2026-05-17 via Nuitee
G
giorgio couple it
10
2026-05-17 via Nuitee
G
Golda couple us
10
2026-05-14 via Nuitee
A
Alessandro couple it
9
2026-05-14 via Nuitee
S
Stefania extended_group it
8
Palazzo in posizione centrale personale gentile
Pros:

La posizione centrale

2026-05-13 via Nuitee
E
Elena extended_group it
10
2026-05-10 via Nuitee
J
Janet solo_traveller gb
9
2026-05-10 via Nuitee
N
Niccolò couple it
10
Tutto!
Pros:

Super! SPA veramente una chicca, piscina sotterranea pazzesca!

Cons:

L'unica cosa: ho ricevuto una camera che era diversa da quella della prenotazione, che avrei preferito. Per il resto tutto impeccabile

2026-05-06 via Nuitee
C
Cristina couple it
6
2026-05-04 via Nuitee
L
Licia extended_group it
9
2026-05-03 via Nuitee
G
Giuseppe solo_traveller it
10
Struttura al top
Pros:

Struttura centralissima, molto raffinata negli arredi.Pulizia eccellente.Personale molto disponibile

Cons:

Unico neo il parcheggio,essendo la struttura al centro della piazza principale.Nei giorni del nostro soggiorno c'erano delle manifestazioni degli sbandieratori e ,al momento della partenza, siamo stati costretti a scendere le valige a piedi.Ma un disagio ampiamente ricompensato da tutti i pregi esistenti.

2026-04-26 via Nuitee
J
Jenny Ginobili solo_traveller it
9
2026-04-26 via Nuitee
A
Alessandra couple it
9
2026-04-26 via Nuitee
S
STEPHEN couple mt
9
2026-04-23 via Nuitee
M
Mathilde couple se
4
Worst front desk experience caused by Silvia.
Cons:

This was, without question, the worst front desk experience I have ever had — and I spend over 200 nights a year in hotels.

We arrived late after a full day of driving and simply needed a room for the night. Before arriving, I checked Booking.com, which clearly showed multiple standard rooms available at a reasonable rate.

At reception, the woman, Silvia, at the front desk bluntly told us that only deluxe and suite rooms were available — at a dramatically higher price — and claimed Booking.com was “wrong.” Her tone was rude, dismissive, and borderline hostile from the start.

Standing right there, I booked a standard room on Booking.com anyway. Miraculously, a standard room (Room 11) suddenly became available. We were being deliberately misled and pushed into paying more. Neither is acceptable.

2026-04-21 via Nuitee
M
Marzia solo_traveller it
10
2026-04-20 via Nuitee