Hotel Paradis Cluj Napoca

Hotels
•
Independent
7.6 (1908 reviews)
Ciocarliei 47, Cluj-Napoca, 400619 , Cluj-Napoca , RO
+40 264 413 940

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Pets allowed

Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Sauna
Wheelchair accessible
Elevator
Free breakfast
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Inconsistent cleanliness
Additional SPA costs
Limited breakfast options

Categories

Cleanliness
7.11
The cleanliness of the hotel was generally good but some reviews indicated areas for improvement, particularly with attention to smaller details in the rooms.
Service
8.58
The staff was consistently praised for their friendliness and helpfulness across multiple reviews.
Location
8.12
The location is highly regarded, being in a desirable area for guests.
Room Quality
7.57
Rooms are spacious and comfortable but some guests found furniture outdated and certain features lacking.
Amenities
7.1
Amenities like SPA services were noted, but some guests complained about extra costs and poor heating.
Value for Money
7.06
Some guests felt the price was high compared to the overall experience and the quality of services provided.
Food and Beverage
7.61
The breakfast was appreciated for being good but could benefit from more variety according to some reviews.
Overall Experience
7.68
Overall experience is viewed positively with many guests willing to return, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:44

Property Description

Luxurious Spa and Leisure Amenities

Indulge in luxury at the full-service spa, indoor pool, and sauna for a rejuvenating experience during your stay.

Convenient Services and Dining Options

Enjoy the convenience of room service, complimentary buffet breakfast, and amenities like free newspapers, a 24-hour front desk, and luggage storage.

Comfortable Accommodations and Prime Location

Relax in one of the 74 air-conditioned rooms with modern amenities. With a prime location near major attractions like Faculty of Economics and Business Administration, make Hotel Paradis Cluj Napoca your top choice for a memorable stay.

Start your journey to relaxation and luxury - Book your stay at Hotel Paradis Cluj Napoca now!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Cashless transactions are available

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

7.6
Based on 1908 reviews
Cleanliness: 7.11
Service: 8.58
Location: 8.12
Room Quality: 7.57
Amenities: 7.1
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 7.68
S
Simona • solo_traveller • ro
9
2026-07-25 • via Nuitee
A
Abraham • couple • il
8
2026-07-25 • via Nuitee
A
Angeline • family_with_children • gb
4
Highly disappointed and will not be recommending
Pros:

Room was comfortable and clean

Cons:

Staff were not very welcoming in restaurant and at reception actually very unhelpful.asked to use the spa facilities pool ect to be told they are under maintenance for a day but they weren’t working the whole 5 days Trip with no access at all. Then I was told I had to pay to use them , then agreed to be told no because they are under maintenance, very disappointed as I specifically booked this hotel based on having a pool ect , spa facilities.woman in reception was rude and waitress in dining room was rude and not helpful very abrupt to my daughter , breakfast was poor

2026-07-25 • via Nuitee
M
marco • couple • it
10
2026-07-25 • via Nuitee
L
laszlolibor • solo_traveller • ro
6
Pros:

A felszolgálással nagyon elégedett vagyok

Cons:

Nem működött a spa és erről nem szóltak időben

2026-07-23 • via Nuitee
I
ido • solo_traveller • il
4
2026-07-23 • via Nuitee
O
Ochesel • couple • ro
9
Pros:

Camera mare, pat confortabil.

Cons:

Domnul de la restaurant a fost cam deranjat de o întrebare normală. Camera de putea mai curată. În baie era puțină mizerie când ne am cazat.

2026-07-22 • via Nuitee
C
Constandache • solo_traveller • ro
8
2026-07-21 • via Nuitee
C
Cosmin Vasile • solo_traveller • ro
10
2026-07-21 • via Nuitee
P
Popescu • family_with_children • ro
9
2026-07-20 • via Nuitee
A
Amalia • solo_traveller • ro
1
2026-07-19 • via Nuitee
R
Razvan • solo_traveller • ro
10
2026-07-13 • via Nuitee
A
Alexandru • solo_traveller • ro
9
2026-07-11 • via Nuitee
I
Irina • solo_traveller • de
10
Pros:

Clean and comfortable hotel with a great location. Parking is available directly at the property, which was very convenient. A good choice for a pleasant stay.

2026-07-11 • via Nuitee
P
Popescu • solo_traveller • ro
10
Pros:

Camera f mare și pat confortabil. Micul dejun foarte bun. Parcare gratuita in curtea hotelului.

2026-07-09 • via Nuitee
N
Nicoletta • solo_traveller • it
8
Pros:

La stanza pulita ed accogliente, un bel letto

Cons:

Il bagno un po' stretto e la mancanza di cassetti e ripiani per riporre il nostro seppur minimo bagaglio

2026-07-09 • via Nuitee
I
Ioana • solo_traveller • es
8
Hotel de 3 stele nu de 4
Pros:

Locatia, personalul si ambianta hotelului super ok. Fain la piscina si curat.

Cons:

Micul dejun cam limitat pentru un hotel de 4 stele. Praf pe pervazul ferestrei, fara halate de baie la spa, in baie instalatiile cam ponosite.

2026-07-09 • via Nuitee
P
paolo • solo_traveller • it
9
Un piacevole weekend
Pros:

Hotel moderno ed accogliente, buon rapporto qualità prezzo, colazione inclusa eccellente e varia sia dolce che salata. Il plus...latte fresco.

Cons:

Nulla

2026-07-08 • via Nuitee
D
DANIEL • solo_traveller • ro
9
2026-07-08 • via Nuitee
A
Alina • solo_traveller • ro
10
Pros:

Amplasarea foarte buna, curatenie imaculata in camera in fiecare zi, camera cu vedere la mare (202), personal amabil

Cons:

Mic dejun aceelasi in fiecare zi si nevariat, cafeaua este slaba, daca vrei cafea normala trebuie platita la bar

2026-07-07 • via Nuitee