The Hotel on Pownal

Hotels
8.6 (806 reviews)
146 Pownal Street , Charlottetown , CA
+1 902-892-1217

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Moldy smell in some rooms

Categories

Cleanliness
7.74
Some reviews mentioned cleanliness positively, but others noted issues like moldy smells.
Service
9.21
Many reviews praised the friendly and helpful staff.
Location
9.25
Consistently highlighted as convenient and great for walking to amenities.
Room Quality
8.2
Rooms were described as cozy, though some reviews mentioned creaking sounds and dated carpets.
Amenities
8.23
Complimentary breakfast and happy hour noted, but some guests suggested updates.
Value for Money
8.69
Generally considered good value based on location and included amenities.
Food and Beverage
8.74
Positive mentions of breakfast and happy hour offerings.
Overall Experience
8.71
Positive sentiments about overall stay, but some noted noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:55

Property Description

Luxurious Accommodations
Experience comfort and style in our tastefully furnished guestrooms featuring modern amenities such as 42” LCD TVs, iHome docking stations, and Keurig Coffee machines. Upgrade to our suites for added convenience with microwaves and refrigerators.

Deluxe Services
Start your day right with a deluxe continental breakfast catering to various dietary needs, including gluten-free options. Indulge in complimentary homemade chocolate chip cookies every evening for a sweet treat during your stay.

Convenient Facilities
Take advantage of our on-site laundry facilities, fitness room, and business center for all your needs. Enjoy the convenience of complimentary on-site parking. Explore Charlottetown’s historical waterfront just a short walk away, with Victoria Park nearby for outdoor adventures.

Book your stay at The Hotel on Pownal today for a memorable and comfortable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYG

Location

Guest Reviews

8.6
Based on 806 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
R
Rupal • family_with_children • be
10
W'd go back in a heartbeat !!!
Pros:

The staff were incredibly hospitable, accommodating and helpfull !!! Parking just outside. Good breakfast with different options. Free drinks and snacks in lobby. Great location. The hotel is close to restaurants, shops... it was all easy walking.

Cons:

Nothing!

2026-10-13 • via Nuitee
T
TOMOKO • solo_traveller • jp
9
予想以上によい滞在でした。
Pros:

思っていたよりずっとよいホテルでした。バスタブつきでお湯もたっぷりでました。ロケーションもよいし、スタッフも親切でした。おすすめです。

Cons:

3泊して、初めの朝御飯には温かい料理が３品、果物はリンゴ、オレンジ、バナナがありました。この日はツアー客？が沢山いました。2泊目の朝はバナナがなく、3泊目の朝は温かい料理からポテトもなくなり2品になりました。もし、4泊したら次は何がなくなるのかなと思うと可笑しかったです。

2026-10-11 • via Nuitee
P
Pat • couple • ca
7
Pros:

location
helpfulness of staff

Cons:

requested first floor as concern with difficult stairs
was not notified in advance that I was on 2 nd floor

2026-10-10 • via Nuitee
W
Walsh • solo_traveller • ca
7
Pros:

Location good

Cons:

Bed not so comfortable, ended up rolling into the middle. Could use renovating bathroom

2026-10-09 • via Nuitee
J
Jessica Karen • solo_traveller • ca
8
2026-10-08 • via Nuitee
A
Andrea • couple • de
9
Pros:

Sehr zentral gelegen. Viele Restaurants in der Nähe. Geschenkkorb mit handgeschriebener Karte und Produkten aus Charlottetown.Frühstück ohne Plastik.

2026-10-07 • via Nuitee
C
Cornelia • solo_traveller • ch
8
2026-09-13 • via Nuitee
N
Naveh Filer • solo_traveller • il
9
2026-09-12 • via Nuitee
R
Roger • couple • us
8
Perfect location with lovely people in a dated property that needs to be updated
Pros:

Location
Front desk
Breakfast staff

Cons:

Property dated
Small bathroom
Our room literally looked out on a brick wall

2026-09-12 • via Nuitee
H
Hsin Yi • solo_traveller • tw
10
2026-09-12 • via Nuitee
J
John • couple • ca
10
We had a great experience!
Pros:

Close proximity to Confederation Center
Great breakfast
Comfortable bed
Spacious room

Cons:

Nothing

2026-09-05 • via Nuitee
N
Natalie • solo_traveller • us
10
Pros:

The Hotel on Pownal was a great deal and a relaxing spot to stay! The room was clean and comfortable. The staff was so welcoming and accommodating. It is well positioned for roaming downtown or for getting to Victoria Park for a stroll or the Confederation Trail for a cycle or run.

Cons:

N/A

2026-09-04 • via Nuitee
P
Peggy • solo_traveller • ca
8
Pros:

Location, breakfast

Cons:

Bathroom needs an extra bar for towels

2026-09-01 • via Nuitee
R
rtnovell • Couples • Philadelphia, Pennsylvania
6
Great breakfast, could use some exterior clean up
Pros:

We stayed a night after our flight into PEI. Was immediately disappointed by the exterior of the hotel, the door fronts and outside appear run down. There were some flower boxes but for the price I thought could have been more welcoming appeared to be a motel not hotel. However the room was clean and had everything you could need. Staff was super nice and breakfast was delicious hot real food.

2026-08-25 • via Tripadvisor
S
Ste. Marie • couple • ca
7
very good
Pros:

Good selections. Great staff. Clean rooms.

Cons:

Room was small & a little overpriced.

2026-08-25 • via Nuitee
I
Iraz • family_with_children • ca
7
2026-08-24 • via Nuitee
U
Ursula • extended_group • ca
9
The staff were very hospitable and accommodating and the location was great, being able to park right outside your room
Pros:

Location was perfect, close to everything.

Cons:

We had a suite, great space but they lost the opportunity to update the bathroom when they updated the room. It is very small.

2026-08-24 • via Nuitee
P
Pauline • couple • ca
9
Bon séjour, confortable.Merci!
Pros:

Bien situé

Cons:

Le téléviseur était un peu défectueux

2026-08-23 • via Nuitee
L
Larry • couple • ca
5
Great location but there are better options
Pros:

Great location

Cons:

Noisy, breakfast was so so. Expensive

2026-08-22 • via Nuitee
M
mysticaLakeArenal • Family • Tilaran, Province of Guanacaste
2
Not good
Pros:

The manager has no idea of what customer service is
Very disappointing after spending almost 500$
This place needs different management

2026-08-21 • via Tripadvisor