Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Wonderful breakfast options
Clean and well-maintained rooms
Cons:
High room rates
Noise from nearby bar
Mixed gender spa unfamiliarity

Categories

Cleanliness
9.3
The room was very clean and well-maintained, contributing positively to the overall experience.
Service
9.8
Staff were friendly and accommodating, providing excellent service during the stay.
Location
9.3
The hotel is well-located with beautiful views and easy access to attractions.
Room Quality
9.3
Rooms were cozy, well-equipped, and comfortable, meeting guest expectations.
Amenities
8.8
Good amenities offered, although some guests noted the lack of air conditioning.
Value for Money
8.3
Prices were noted as high by some guests, though many felt the quality justified the cost.
Food and Beverage
9.3
The breakfast variety and quality received high praise from multiple guests.
Overall Experience
9.5
Overall, guests had a wonderful experience with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Central Location and Stunning Views
The family-run Bristol hotel in Zermatt offers a peaceful retreat in the heart of the city, conveniently located between the train station and the Klein Matterhorn cable car. Wake up to breathtaking views of the iconic Matterhorn from most rooms, making your stay truly unforgettable.

Convenient Winter Sports Facilities
With easy access to all winter sport facilities and cable cars on foot, Hotel Bristol is a paradise for snow enthusiasts. Rent or buy skis on-site, purchase lift tickets at the front desk, and catch the ski bus right outside the hotel for a seamless winter adventure.

Relaxation and Entertainment
Unwind in the hotel's spa area with a sauna and steam bath, or enjoy a refreshing drink at the cosy bar. The spacious terrace with deckchairs is perfect for soaking up the sun. Plus, guests can take advantage of the free playroom, internet corner, and shuttle service for a truly hassle-free stay.

Book your stay at the Bristol hotel now to experience the perfect blend of comfort, convenience, and relaxation.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 2272 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
T
Tomas • solo_traveller • fr
10
2026-07-25 • via Nuitee
J
Julia • family_with_children • tw
10
地點很優，景觀很美，舒適宜人的住宿，服務人員很親切，早餐豐富多元。
Pros:

地點位置非常好，就在看日出的小橋旁，離火車車站和纜車站走路10分鐘都會到，非常方便。
飯店還幫我們其中一間山景房升等更寬敞的房間。另一間面對馬特洪峰的房間，讓我們可以架手機在陽台拍縮時攝影，在房間很溫暖地看日出。
早餐非常讚，品項很多，我們家最喜歡可以自製蔬果汁及歐姆蛋，飲料及起司的種類也很多，很豐盛的早餐。
服務人員很親切，給予我們很多幫助，非常感謝！

2026-07-25 • via Nuitee
S
Shinji • couple • jp
6
2026-07-25 • via Nuitee
R
Rafał • couple • pl
10
2026-07-25 • via Nuitee
M
Michaela • couple • at
9
Pros:

Sehr schönes Hotel, 10 Min vom Bahnhof entfernt.
Reichhaltiges Frühstücksbuffet, Wellnessbereich, sehr saubere Zimmer, ruhige Lage.
Ein Restaurant ist dabei.

2026-07-24 • via Nuitee
Y
YUN-LIN • couple • tw
10
2026-07-24 • via Nuitee
B
bonnet • family_with_children • fr
9
Pros:

chambre super vue incroyable et personne tres sympas

Cons:

la salle de bain est propre mais minuscule, surtout la douche, je me cognais au robinet a chaque fois que je bougeais ce qui changeais la temperature de l'eau! pas au niveau. pour un hotel de ce sstanding

2026-07-23 • via Nuitee
J
Jaronchai • extended_group • th
10
2026-07-23 • via Nuitee
A
Adélia • solo_traveller • br
10
2026-07-22 • via Nuitee
R
RYOICHI • solo_traveller • jp
9
2026-07-22 • via Nuitee
J
Jana • couple • ch
8
Pros:

Unglaublich schönes und grosszügiges Frühstückbuffet! Super Lage mitten im Dorf

2026-07-21 • via Nuitee
M
Maria • solo_traveller • gb
7
Very pleasant surroundings with very friendly staff
Pros:

Location and lay out

Cons:

Nothing

2026-07-21 • via Nuitee
N
Nils • couple • ch
10
Pros:

L’accueil était très chaleureux, la chambre est magnifique.

Cons:

Tout était parfait.

2026-07-20 • via Nuitee
S
Stephan • solo_traveller • de
8
2026-07-20 • via Nuitee
E
Emmanuelle • solo_traveller • fr
8
Pros:

La vue sur le Cervin 🤩
Lit très confortable

Cons:

Salle de bain étroite avec une porte coulissante vitrée qui ne ferme pas bien

2026-07-19 • via Nuitee
R
Rita • solo_traveller • ch
8
2026-07-19 • via Nuitee
H
HO SU • solo_traveller • kr
8
2026-07-19 • via Nuitee
C
chiahsi • couple • tw
9
2026-07-19 • via Nuitee
H
HSIAO YUN • couple • tw
10
Pros:

房間可以直接看到馬特洪峰，早餐好吃，退房後走完五湖健行還可以使用設施淋浴，大大加分

Cons:

無

2026-07-17 • via Nuitee
G
ganaem • solo_traveller • il
9
Pros:

الطاقم لطيف جدا جدا وحاول المساعدة بكل الطرق الممكنة
الافطار مذهل! حرفيا من افضل الافطارات التي اكلتها في سويسرا
الغرف واسعة والاطلالة جميلة
هناك شاتل مجاني يقوم بالتوصيل
الغرف نظيفة

Cons:

رائحة المطعم واللحم تفوح الى الطوابق العلوية في وقت العشاء
الغرف واسعة ولكن يفضل وضع قاطع بين سرير الاهل وسرير الأطفال
لم يتم وضع قناني مياه يومية للمقيمين

2026-07-17 • via Nuitee