Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Wonderful breakfast options
Clean and well-maintained rooms
Cons:
High room rates
Noise from nearby bar
Mixed gender spa unfamiliarity

Categories

Cleanliness
9.3
The room was very clean and well-maintained, contributing positively to the overall experience.
Service
9.8
Staff were friendly and accommodating, providing excellent service during the stay.
Location
9.3
The hotel is well-located with beautiful views and easy access to attractions.
Room Quality
9.3
Rooms were cozy, well-equipped, and comfortable, meeting guest expectations.
Amenities
8.8
Good amenities offered, although some guests noted the lack of air conditioning.
Value for Money
8.3
Prices were noted as high by some guests, though many felt the quality justified the cost.
Food and Beverage
9.3
The breakfast variety and quality received high praise from multiple guests.
Overall Experience
9.5
Overall, guests had a wonderful experience with a few minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Central Location and Stunning Views
The family-run Bristol hotel in Zermatt offers a peaceful retreat in the heart of the city, conveniently located between the train station and the Klein Matterhorn cable car. Wake up to breathtaking views of the iconic Matterhorn from most rooms, making your stay truly unforgettable.

Convenient Winter Sports Facilities
With easy access to all winter sport facilities and cable cars on foot, Hotel Bristol is a paradise for snow enthusiasts. Rent or buy skis on-site, purchase lift tickets at the front desk, and catch the ski bus right outside the hotel for a seamless winter adventure.

Relaxation and Entertainment
Unwind in the hotel's spa area with a sauna and steam bath, or enjoy a refreshing drink at the cosy bar. The spacious terrace with deckchairs is perfect for soaking up the sun. Plus, guests can take advantage of the free playroom, internet corner, and shuttle service for a truly hassle-free stay.

Book your stay at the Bristol hotel now to experience the perfect blend of comfort, convenience, and relaxation.

Important information:

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.2
Based on 2298 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
T
Tamura • solo_traveller • jp
9
またサウナに入りに行きたい
Pros:

フロントの対応
スパサウナ
朝食

2026-08-29 • via Nuitee
T
Toru • family_with_children • jp
10
最高の眺め
Pros:

Matterhorn viewの部屋を利用しましたが、何より眺めが最高で、朝焼けも含め部屋からMatterhornの眺めることができました。
朝食は基本的には通常のバイキング形式ですが、オムレツなどの卵料理や、ワッフルなどを自分で調理することができます。

Cons:

同じ建物にランドリーがあったのは便利でしたが、洗濯がSF14、乾燥がSF12という値段に驚きました。

2026-08-28 • via Nuitee
T
Toshio • couple • jp
8
ひろびろ快適。
Pros:

朝食の種類が多く、しかも全て美味しい。1日だと堪能できない。部屋も広く快適。シャトルバスもあり助かった。同じ建物内に、コインランドリー(Alpine Laundry)あり。

Cons:

なし

2026-08-27 • via Nuitee
P
Peter • solo_traveller • ch
9
2026-08-27 • via Nuitee
J
john • solo_traveller • us
10
Pros:

Perfect location, delightful staff and beautiful views. We will return!

2026-08-27 • via Nuitee
E
Elaine • couple • fr
10
Pros:

super

Cons:

super

2026-08-26 • via Nuitee
M
Marian • couple • ro
9
2026-08-26 • via Nuitee
K
kyohei • couple • jp
9
Pros:

アップグレードしてくれた部屋が広くて、景色がよくて、素晴らしかった。

Cons:

冷蔵庫が臭った。あと、直してもらったが、お風呂の排水が詰まっていた。

2026-08-25 • via Nuitee
A
Alejandro • family_with_children • mx
10
Excelente estancia
Pros:

La vista es increíble, las instalaciones están muy bien está súper limpio

Cons:

El costo de la ciudad es alto

2026-08-24 • via Nuitee
H
HSIN TING • family_with_children • tw
9
Pros:

早餐很棒~可以自己做煎蛋或炒蛋。房間乾淨，大小適中，從房間可以看見馬特洪峰山，要看日出不用清晨趕著出門，很放鬆。雖然離車站有點距離，但是可以請飯店幫忙免費接送。這飯店是這趟旅行住過所有飯店中最棒的選擇!

Cons:

無

2026-08-24 • via Nuitee
G
GORKA • family_with_children • es
9
2026-08-24 • via Nuitee
M
Mathias • solo_traveller • ch
8
2026-08-23 • via Nuitee
M
Markéta • family_with_children • cz
10
2026-08-23 • via Nuitee
D
Daniela • couple • ch
3
Kleine Zimmer, unbequeme Betten, trockene Luft.. dafür gutes Frühstück
Pros:

Das Frühstück ist reichhaltig, man kann sich selbst Omelette und Pancakes machen und auch sonst hat es alles da.

Cons:

Die Zimmer sind sehr klein, noch dazu die Betten sehr hart und unbequem. Das Hotel ist ausserdem sehr laut, in den frühen Morgenstunden wird schon irgend etwas präpariert was man laut im Zimmer hört. Ausserdem ist die Luft im Zimmer extrem trocken, sehr unangenehm über Nacht.

2026-08-23 • via Nuitee
D
davide • solo_traveller • it
10
2026-08-23 • via Nuitee
J
Joelle • couple • ch
10
Ci tornerei subito
Pros:

Tutto eccezionale

2026-08-22 • via Nuitee
C
CHIKAKO • solo_traveller • jp
9
Pros:

マッターホルンが見える部屋にグレートアップをしてくれた(無料)
日本人橋の直ぐそばだったが賑やかさは全く感じなく、静かなロケーションだった。

Cons:

ホテルまで駅からやや登りの石畳の道を約12 〜13分歩く。スーツケースをひいて行くのはちょっとキツかった。

2026-08-21 • via Nuitee
J
Jane • couple • us
10
Perfect location to see the Matterhorn and town
Pros:

The location and cleanliness
Staff was very nice

Cons:

Everything was perfect for a one night stay

2026-08-20 • via Nuitee
A
Amalie Pedersen • couple • no
10
2026-08-20 • via Nuitee
S
Sanae • couple • jp
9
素晴らしい！
Pros:

ロケーションが素晴らしい。朝食も美味しかった。

Cons:

バスタブが無かったのが残念でした。

2026-08-20 • via Nuitee