Hotel AquaCity Seasons

Hotels
8.8 (1717 reviews)
Sportova 1397/1 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Excellent wellness options
Kids enjoyed their stay
Cons:
Lack of variety in food
Some concerns about value in meal options

Categories

Cleanliness
8.73
Rooms are clean and well-maintained, contributing positively to the overall stay.
Service
9.2
Staff is friendly and helpful, providing a great experience throughout the hotel.
Location
9.04
Well-situated within Aqua City, making it convenient for guests.
Room Quality
8.79
Rooms are modern and adequately equipped, though some lack balconies.
Amenities
9.22
Great amenities including pools and spa services that enhance the stay.
Value for Money
8.18
While the price is reasonable, some noted issues with food quality in comparison to past visits.
Food and Beverage
8.23
Food quality is good but variety at meals has been noted as lacking.
Overall Experience
9
Overall stay was excellent with memorable experiences, recommending for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:28

Property Description

Luxurious Accommodation
Our hotel, part of AquaCity Poprad, offers award-winning style, comfort, and eco-friendly practices. Voted Slovakia's best hotel in 2005, we prioritize providing a pleasant and relaxing stay for every guest.

Year-Round Attractions
Whether you visit in winter for skiing and winter sports or in summer to enjoy the water park, heated pools, and saunas, AquaCity offers a perfect blend of adventure and relaxation.

Breathtaking Surroundings
Nestled amidst Europe's stunning scenery, AquaCity provides not only top-notch facilities but also easy access to a variety of outdoor activities.

Book your stay now and experience the ultimate blend of luxury and nature at our hotel in AquaCity Poprad!

Important information:

Room rates on 24. and 31. December include a gala dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KSC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1717 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.04
Room Quality: 8.79
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 9
L
Louise • couple • gb
9
Very relaxing with good food and facilities
Pros:

Great hotel for relaxing with good facilities

Cons:

Nothing

2026-07-01 • via Nuitee
J
Jaroslava • solo_traveller • sk
10
Pros:

Super jedlo, ochotný personál, aj dievčatá na recepcii

Cons:

Pokazené okno v kúpelni

2026-06-30 • via Nuitee
Z
Zuzana • extended_group • cz
7
2026-06-29 • via Nuitee
B
Benova • solo_traveller • sk
10
Pros:

Všetko ok, príjemný personal, vynikajúca strava

2026-06-28 • via Nuitee
E
Eva • couple • sk
7
2026-06-28 • via Nuitee
M
Mirec89 • solo_traveller • cz
10
2026-06-27 • via Nuitee
B
Barbora • family_with_children • de
10
2026-06-25 • via Nuitee
A
Alicja • solo_traveller • pl
8
Pros:

Super fajny hotel super fajne baseny

Cons:

W restauracji napoje dodatkowo płatne do obiadokolacji nawet woda która powinna być zapewniona a wychodzi na to że jest w cenie piwa i coli. Jedzenie powtarzalne niekoniecznie smaczne

2026-06-24 • via Nuitee
D
Dagnija • solo_traveller • lv
8
2026-06-24 • via Nuitee
R
Rafał • couple • pl
10
2026-06-24 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-06-20 • via Nuitee
A
ABDULLAH • couple • sa
8
Pros:

الفطور والموظفين والمسبح لسبأ

Cons:

العشاء لا يناسب المسلمين

2026-06-12 • via Nuitee
J
Jana • solo_traveller • sk
10
2026-06-12 • via Nuitee
N
Nikolay • couple • ee
7
В принципе все понравилось.Замечательный аквапарк,бассейны на улице с подогревом,сауны,вельнесс.
Pros:

Завтрак великолепный,большой выбор блюд на любой вкус,отличные соки и хороший кофе.Лифты всегда свободные.Достаточно тихо на этаже.Быстрый интернет.С номера красивый вид на Ломницкий Штит.В подводном баре интересные и дешевые коктейли.

Cons:

Огромный общий балкон.Посторонние люди могут ходить по нему и заглядывать в наши окна.Если проходит конференция,та вся парковка забита машинами и невозможно припарковаться.

2026-06-09 • via Nuitee
E
Ewa • solo_traveller • pl
10
2026-06-01 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-05-31 • via Nuitee
K
Kamil • solo_traveller • kr
9
2026-05-26 • via Nuitee
S
Sylvain • solo_traveller • pl
8
Weekend escape
Cons:

Lack of cleaning. On check in, mugs were dirty, bedroom smell bad and toilet was not very cleaned. During the staying, cleaning lady was all the time on her phone since we left to have breakfast and when we came back, around 1h after, she was still on the corridor on the phone. Didn't clean our room. Not good for a 4* hotel

2026-05-25 • via Nuitee
Šárka • solo_traveller • cz
8
2026-05-21 • via Nuitee
L
Ladislav • couple • sk
10
2026-05-21 • via Nuitee