The Lofts Boutique Hotel

Hotels
9.2 (600 reviews)
The Boatshed, Long Street, Thesen Island , Knysna , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Delicious food options
Cons:
Some outdated rooms
Noise from surroundings
Pool size smaller than expected

Categories

Cleanliness
8.54
Overall cleanliness was noted positively, but some reviews referenced areas needing updates.
Service
9.99
Staff were frequently mentioned as friendly and helpful.
Location
10
The location received consistent praise across multiple reviews.
Room Quality
9
Rooms were described as spacious and comfortable, although some were noted as outdated.
Amenities
8.53
Amenities were generally appreciated, though some criticized the pool's size.
Value for Money
8.49
Some reviews indicated concerns about price-to-quality ratio.
Food and Beverage
9.54
Food and beverage options received high praise, especially breakfast.
Overall Experience
9.53
Most comments indicated a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:53

Property Description

Luxurious Escape on Knysna Estuary

Unparalleled Location: Nestled on Thesen Island, The Lofts Boutique Hotel offers an array of shopping, dining, and adventure options at your doorstep.

Elegant Accommodations: Indulge in beautifully appointed rooms & apartments, some with breathtaking views of Knysna Lagoon or private balconies for a serene retreat.

Culinary Delights: Enjoy dining at our top-notch restaurants, including Nest Food Bar and the renowned Ile de Pain café. Plus, savor the best sunsets in town at our 'Sunset Sessions' with live music.

Immerse yourself in luxury and charm at The Lofts Boutique Hotel. Book now to experience the perfect blend of comfort and hospitality.

Important information:

Please note that only children over the age of 2 can be accommodated at the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for ZAR 250 per person per night when using an available cot.
    People 2 years old and over stay for ZAR 805 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 600 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.53
E
Elvira family_with_children ru
10
Pros:

Прекрасное расположение. Очень интересный дизайн. Большие двухуровневые апартаменты с кухней и гостиной. Терраса с лучшими закатами. Теплый прием и забота.

2026-07-21 via Nuitee
A
Akshay family_with_children gb
10
A must stay place on the garden route! Lovely location. Great people. Awesome vibe!
Pros:

EXCELLENT SERVICE. The manager and staff went above and beyond to make our stay one of the most memorable. Special thanks to Candice and Sevi.

2026-07-21 via Nuitee
M
Mohamed family_with_children ae
9
2026-07-13 via Nuitee
S
Swiergers solo_traveller za
10
Pros:

Beautiful place

Cons:

The price was too much

2026-07-11 via Nuitee
S
Steph solo_traveller za
9
Very good location, we had the best time
Pros:

The view on the lagoon was the best. The room was very comfortable and spacious. We loved the game room especially for our child. It was so practical to go for dinner at this amazing restaurant just on the ground floor.

Cons:

The pool was a bit smaller than expected and not really accessible as we would need to go through the restaurant to access it. Our child couldn't really enjoy it.

2026-07-11 via Nuitee
N
Nicolas family_with_children fr
10
2026-07-09 via Nuitee
J
Jayendra couple za
10
2026-07-07 via Nuitee
S
shenins Family Sandton, Johannesburg, Greater Johannesburg, Gauteng
10
Fabulous family friendly fun
Pros:

Had the most amazing time with my daughters (both under 10), they were spoilt by the staff and we had a wonderful time. The amenities were stunning, from the lagoon views to the chess board and the food at the Nest is delicious. Will definitely recommend.

2026-07-06 via Tripadvisor
V
Vanessa couple za
8
2026-07-06 via Nuitee
H
Heather family_with_children za
9
We had a great time…
Pros:

Central location

Cons:

Nothing

2026-07-05 via Nuitee
G
Grant couple za
7
Short and Sweet
Pros:

Staff did a superb job of welcoming us and making us feel right at home! View overlooking the lagoon is great!

Cons:

Although comfortable, the room wasn’t exactly as advertised. I’d confirm amenities with staff before arrival.

2026-07-05 via Nuitee
G
GERHARD solo_traveller za
8
2026-07-05 via Nuitee
C
Carsten family_with_children de
7
2026-06-26 via Nuitee
Y
Yvette extended_group au
9
Pros:

Amazing place and exceptional food. Everything you need is here

2026-06-19 via Nuitee
E
Escape57345446973 Couples
10
Lovely stay in Knysna at "The Loft's Boutique Hotel"
Pros:

Excellent location. Easy few minutes walk to a number of restaurants and waterfront for boat cruise. Rooms were comfortable. some were including ours was with a balcony and view of lagoon. Bathroom was clean and functional, little small but attached. We enjoyed beer while relaxing in the balcony. The restaurant and bakery located on
the hotel property - independent owners are also fantastic. Bakery confectionary pastries, cakes, croissant, breakfast and lunch sandwiches are absolutely delicious. Restaurant has a very interesting menu, very convenient and informal. Both recommended.
Service at both restaurants and hotel staff - reception. housekeeping, concierge were superb.
There is elevator FOR ONE UPPER FLOOR. There is a relax room downstairs with beer and soft drink, Outside sitting in good weather which we did not use because of weather and time constraints are also fantastic.
In one word - Stay at Loft's,

2026-06-16 via Tripadvisor
A
Andrew couple gb
9
2026-06-15 via Nuitee
L
Lais couple br
10
2026-06-07 via Nuitee
M
Marie helene extended_group fr
9
Un bel endroit
Pros:

Une déco atypique et très sympa
Un personnel très souriant et attentif

Cons:

Un petit bémol sur les horaires du restaurant annexé à l’hôtel où le dîner au plus tard à 18h30 est un peu tôt pour les Français

2026-05-19 via Nuitee
C
Corinne solo_traveller fr
9
2026-05-18 via Nuitee
J
JOHANNES couple za
10
VERY ENJOYABLE LOCATION EXCELLENT STAFF WENT OUT OF THEIR WAY TO MAKE OUR STAY AS COMFORTABLE AS POSSIBLE. WILL DEFINAT
Pros:

EVERYTHING FROM THE ROOM, RESTAURANT AND STAFF

Cons:

NONE

2026-05-08 via Nuitee