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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Shared lounge/TV area
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Renovated Rooms
Experience comfort and style in our newly renovated bedrooms, offering a variety of room types to suit every guest's needs, including popular 3-bed cottages. Enjoy a complimentary breakfast with every room booking, ensuring a great start to your day.
Convenient Amenities
Relax in our en suite rooms equipped with TVs, free tea/coffee facilities, and free Wi-Fi throughout the hotel. Unwind at our fully licensed bar or take advantage of complimentary parking in our private car park.
Ideal Location
Located in the heart of Lyndhurst, our hotel is surrounded by shops, bars, and restaurants, making it the perfect base to explore the New Forest. Don't miss out on the opportunity to discover the beauty of the national park just a short walk away.
Book your stay now for an unforgettable experience at our charming hotel!
Please note that only the number of guests indicated at booking can enter the room.
Pets can be accommodated at the property for an additional fee of GBP 10 per pet, per stay.
Payment due upon arrival.
A deposit may be required at the property.
Location
Guest Reviews
Could open window fully. Easy, super short walk to High Street.
Tucked away in loft, a pokey room, slanted ceiling (didn't know this - might have been OK if reflected in price). Shower was a new electric but instructions were needed as we just gave up (and didn't use) after lengthy efforts.
Friendly
Great location
Room and hotel was clean
Breakfast was very basic
Very central. Staff very nice. Price very reasonable
Good value would recommend.
Nothing.
Full English breakfast was good. The room itself was clean. Staff were helpful
The mattress was terrible, very hard, springs sticking out.
Couldn't shower properly due to the roof being too low to stand up while showering. Not a good room for people over 5ft 5
Excellent value for money, location, free parking, staff and breakfast.
Nothing.
Rooms were clean and comfortable. Breakfast was good and staff were helpful and friendly. Sue in the breakfast room was particularly helpful and served breakfast with a smile.
It had parking at the back
Great position for exploring the New Forest. We would stay again.
It was particularly hot during our stay and two fans were provided - we had also brought our own. We were in the top room with a dog and it was still very hot especially the dog. Not sure that dogs should be this far up in the building, if I had an older dog she wouldn’t be able to climb the steep stairs. Also maybe worth investing in air conditioning due to how hot they say summers are becoming in the future for at least these rooms.
Breakfast was excellent and staff were very friendly. The hotel is exceptionally clean and tidy. The room was spacious. It’s a fantastic location from which to explore Lyndhurst with many nice restaurants and shops a very short walk away.
Our room was on the top floor and it did get very warm as it was quite hot. This meant having the windows open and there is quite a lot of traffic going past the road by the hotel so it was a bit noisy. There is not much that the staff could do about this but it’s something to be aware of when booking.
The location is perfect - an easy walk into the town.
The breakfast was superb, great quality and sufficient. Rooms are super clean - good quality bedding & comfy bed.
Best of all is the staff; every one of them polite, friendly and caring - so refreshing to experience such excellent customer service. We’ll definitely stay here again.
We brought our dog and the staff treated her like a princess - even her own sausage at breakfast - such a lovely gesture!
Loved the Penny Farthing!
The room at the front was a bit noisy due to road traffic which is no fault of the hotel. We shut the window at night and turned on the two efficient fans supplied either side of the bed to keep cool & for air circulation so the road traffic noise wasn’t really a problem. We assumed the hotel was full so we didn’t ask to move rooms.
everything!
nothing!
Very helpful and friendly staff. Clean and dog friendly. Wonderful breakfast!
Very good buffet breakfast with nearly everything you might desire.
Since it is an old building the stairs are steep and lots of steps around the rooms.
Breakfast
No air con.
Good choice for breakfast
The stairs are narrow and steep so not good if you have limited mobility
Clean room, polite staff
Nothing
Always happy with our stay at this place but being upgraded was a real bonus
Having to come home !
I did not see anywhere on their website or any other reviews about the amount of stairs ..there are no ground floor rooms
The staff we met were very nice and helpful.
The breakfast was very good.
The location was perfect for what we wanted.
The room was clean.
We were in the Penny Farthing room.
Access to our room was quite awkward, even with small travel cases, narrow, steep, curving staircase with a heavy door at the bottom and top, with the top door opening directly onto our room door.
The bed in our room was so uncomfortable that between us we managed probably an hours sleep all night. It seemed to have a mound in the middle and we both felt like we were sliding off it, it was far too soft and lumpy. I would suggest getting a new mattress.
The road noise from outside also kept us awake, meaning we could not open the windows, and the one solitary fan did not do anything apart from move hot air around.
The shower was just a dribble and my wife only just managed to wash her hair let alone be able to have a proper shower.
The TV remote did not work properly and the battery cover was missing from the back with just a piece of insulation tape used to cover the batteries.
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