The Chester House Hotel - Previously Chester Court Hotel

Hotels
8.7 (1021 reviews)
Hoole Road , Chester , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Meeting/banquet facilities
Breakfast in the room
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Delicious breakfast
Cons:
Room servicing issues
Coffee quality

Categories

Cleanliness
8.38
Most reviews mention clean and well-kept rooms, but some concerns about service affecting cleanliness noted.
Service
9.05
Staff were friendly and helpful, with many positive mentions regarding their attentiveness.
Location
8.89
Convenient location near city attractions, positively mentioned in several reviews.
Room Quality
8.54
Rooms are described as comfortable and well-appointed, contributing to overall guest satisfaction.
Amenities
8.57
Guests appreciated the amenities such as microwaves and fridges in rooms, though there were minor complaints.
Value for Money
8.53
Generally viewed as good value, but some feel room servicing issues impacted perceived value.
Food and Beverage
8.78
Breakfast was widely praised, although some minor complaints about coffee quality were mentioned.
Overall Experience
8.85
Overall satisfaction high, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:32

Property Description

Charming Victorian Hotel in Hoole Village

Convenient Location: Situated within walking distance of Chester's city centre, the Chester Court Hotel offers easy access to boutique shops and restaurants in Hoole village.

Historic Elegance: Built in 1880, the main house exudes original Victorian charm, providing guests with a unique and cozy atmosphere to unwind.

Comfortable Accommodation: With en-suite rooms in the main building and courtyard, guests can enjoy modern comforts alongside the historic setting, complemented by a complimentary full English breakfast.

Experience a delightful stay at Chester Court Hotel - book now to enjoy a blend of history and comfort.

Important information:

Please note that if you have booked a room for single use (maximum of 1 guest), the hotel reserves the right to charge you for any extra guests.

A traditional full English breakfast and/or continental options are offered by the Hotel.

Discounted, fast track Chester Zoo tickets are now available via the hotel reception.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.7
Based on 1021 reviews
Cleanliness: 8.38
Service: 9.05
Location: 8.89
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.85
S
Shannon • solo_traveller • gb
7
2026-10-20 • via Nuitee
G
Gez • family_with_children • gb
9
Pros:

Room was fantastic, spacious, clean. Bathroom was very clean would 100% stay here again

Cons:

Nothing

2026-10-19 • via Nuitee
A
Alison • family_with_children • gb
9
Pros:

Great location for the city centre

2026-10-19 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Lovely greeting shown to my room

Cons:

Nothing

2026-10-14 • via Nuitee
M
Makin • couple • gb
10
A pleasant, friendly and comfortable stay
Pros:

Breakfast was good. The location was ideal for attending our family celebration

2026-10-12 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Lovely stay . Would certainly come back again.
Pros:

Lovely comfortable hotel, good breakfast, and pleasant and helpful staff.

Cons:

Nothing

2026-10-12 • via Nuitee
P
Prince • solo_traveller • gb
8
Pros:

Ground floor room with parking right outside the door. Recently refurbished room. Breakfast was very good choice. Fridge provided and cupboard space.

Cons:

The double room was rather small.
Fridge provided but located a little awkwardly in the cupboard which doesn't provide ventilation the fridge needs.

2026-10-10 • via Nuitee
H
Henry • solo_traveller • gb
8
Pros:

Great location, friendly staff, and room amenities met all my needs during my stay.

2026-10-07 • via Nuitee
W
Wendy • solo_traveller • gb
8
Comfortable and good value
Pros:

Location excellent. Staff great.

Cons:

Room wee bit tired but good value for money.

2026-09-18 • via Nuitee
P
Peter • solo_traveller • gb
9
Surprisingly good
Pros:

I stayed three nights whilst in the area on business on my own. It is more of a guest house than a hotel but none the worse for that. I had a room in the courtyard at the back of the main block (there are two parts to the hotel) and it was near perfect. It wasn't huge but was quiet and comfortable and had clearly been refurbished recently. They don't have a restaurant or bar but there are nice pubs and restaurants within walking distance. Breakfast is fun - the breakfast room is small so you need to be there dead at 8 pm if you want a table! I will happily stay here again. At £75 a night what's not to like?

Cons:

No arm chair in the room and no bar - though nice pubs near by.

2026-09-14 • via Nuitee
S
stephen • family_with_children • ie
10
2026-09-14 • via Nuitee
K
Kat • couple • gb
8
Bit disappointing to see no evening dining facility after a very long journey, (possibly currently being refurbished as
Pros:

Had car park. Good size room with bath and separate shower.

Cons:

No evening dining facility. However, pub over (the very busy) road did.

2026-09-10 • via Nuitee
J
John • solo_traveller • gb
10
Great stay
2026-09-09 • via Nuitee
D
dominique • solo_traveller • ch
9
Pros:

La gentillesse du personnel
Le déjeuner
La grandeur de la chambre et la literie très confortable

2026-09-09 • via Nuitee
Y
Yaseen • solo_traveller • gb
8
2026-09-03 • via Nuitee
A
Andrew • couple • gb
8
Very welcoming and attentive staff
Pros:

Excellent location with a great breakfast staff very friendly and welcoming

Cons:

We had a problem with the shower in room and notified the staff who was very apologetic and they moved us to another room straight away
Cannot recommend highly enough

2026-08-30 • via Nuitee
C
craven • solo_traveller • gb
7
Pros:

Great breakfast. Good parking

2025-10-14 • via Nuitee
• couple • gb
10
Great hotel would definitely recommend.
Pros:

Beautiful property very clean and close to shops and restaurants.The staff were lovely.

Cons:

Was very warm.

2025-10-13 • via Nuitee
A
Andy • couple • gb
9
Pros:

Lovely clean, room friendly staff. Hotel location in nice area about a mile walk into Chester. Would definitely recommend 👍👍

2025-10-12 • via Nuitee
K
Kenneth • couple • gb
9
Really enjoyable
Pros:

Lovely being in a chalet and breakfasts were excellent

2025-10-12 • via Nuitee