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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Airport shuttle
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Airport shuttle (additional charge)
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Kid meals
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
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Property Description
Convenient Location
The Highfield Hotel, nestled between Sunderland and Durham, offers easy access to major road networks A1(M) and A690. Explore nearby attractions like the Metro Centre in Gateshead and both city centers just a short drive away.
Comfortable Accommodation
Relax in en suite rooms with private bath and shower facilities. Enjoy the convenience of free Wi-Fi throughout the hotel and make use of the free on-site parking during your stay.
Authentic Thai Dining
Indulge in the flavors of traditional Thai cuisine at the renowned Star of Siam restaurant. Take in stunning views of the Penshaw Monument and the valley while savoring delicious dishes.
Experience convenience, comfort, and culinary delights at the Highfield Hotel. Book now for a memorable stay!
A deposit may be required at the property.
Location
Guest Reviews
Location, Central to where i needed to be
Fire alarm test going off at 5.40 am and not even getting an apology
The rooms were very modern and had good facilities
Nothing, it was perfect
The staff were very helpful and friendly. The breakfast, lunch and evening service was prompt. The food was very good. I have never been disappointed with my stays at the Highfield, it always a pleasure to stay there. The access to the hotel is very good. The car parking facilities is good. The location of the hotel is close to main roads taking travellers to the nearby cities of Durham and Newcastle and other attractions in the area such as Beamish museum.
Chambre de bonne taille et globalement confortable.
Personnel très aimable et accueillant.
Matelas vieillissant.
Petit déjeuner peu qualitatif.
Did not have breakfast
It was a really good stay. No bad points
Location to friends
Have stay a number of times and always good service and value for money and good breakfast
Liked the location and the bar/Thai restaurant at the facility. Great food
I can't say there was anything bad about the stay.
The room was adequate, however the staff were very friendly, welcoming and helpful.
Unfortunately the hotel is located next to a busy dual carraigeway.
Clean, pleasant and spacious room. Quiet location, conveniently located next to bus stop.
Malfunctioning coffee machine at breakfast causes problems for staff and guests.
I chose not only as it looked lovely but also as a family business. The staff were welcoming, friendly, and efficient.
The room was clean and tidy, and we had the balcony, which was great. Having the patio doors open during the evening was perfect in the hot snap we've had. We will definitely be returning and recommending to others. We slept in (comfy beds) and missed the breakfast timeframe, but we did not need to worry they had made us up some breakfast and called us to collect it. Genuinely, this was a lovely place, the decor, atmosphere, and people. Ample car park space to the front and rear.
N/A
Malcolm was brilliant as were the waiting staff in the morning.
While the rooms were very modern and finished to a good standard the restaurant could do with a bit of renovation but that is me being over critical as it was probably a little bit tired.
Stayed here when visiting friends. The staff were very friendly. Hotel was in a great location for our visit. Great value for money would definitely recommend and we will stay again
Nothing we had a great stay
Location restaurant breakfast
Beds bit old squeaky
Really friendly and helpful staff. Close to Belmont park and ride so very easy to get into Durham without any hassle. Breakfast in the morning was lovely.
Traffic noise as it is very close to two roads and no airconditioning. On a summers night you would want to open the window to keep the room cool.
staff were good
dont say there is breakfast to 930 or whatever and say there isnt when guests arrive at 910am
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