Shinjuku Kuyakusho-mae Capsule Hotel

Hotels
7.4 (6326 reviews)
Shinjuku-ku, Kabukicho 1-2-5 , Tokyo , jp
+81 50-1807-3414

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Clean property
Friendly staff
Cons:
Facilities need renovation
Daily check-out hassle

Categories

Cleanliness
7.36
Most reviews indicate cleanliness, but issues like old facilities and some uncleaned areas were mentioned.
Service
7.83
General positive sentiment with some issues regarding language barriers.
Location
8.87
Multiple reviews highlight excellent location, easily accessible and near interesting places.
Room Quality
6.82
Mixed reviews, some guests mentioned charm but also noted older facilities.
Amenities
6.85
Some positive comments about the spa and lounge, but renovation needed in facilities.
Value for Money
7.31
Value is good for the price, but guests expressed concern about certain amenities and facilities.
Food and Beverage
6.86
Breakfast noted as acceptable but some amenities were lacking.
Overall Experience
7.33
Overall positive sentiment outweighed by some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:42

Property Description

Central Location in Shinjuku
Experience the vibrant energy of Shinjuku at Kuyakusho-mae Capsule Hotel, just steps away from Shinjuku Train Station.

Unique Capsule Accommodations
Stay in compact capsule beds equipped with a private TV and alarm clock, arranged side-by-side in a communal space for a one-of-a-kind lodging experience.

Convenient Access to Attractions
Explore nearby landmarks such as the Shinjuku Ward Office, Isetan Department Store, Kabukicho area, and Shinjuku Gyoen National Garden, all within walking distance from the hotel.

Book now to immerse yourself in the dynamic surroundings of Shinjuku at Kuyakusho-mae Capsule Hotel.

Important information:

Guests with a tattoo may be refused entry at this property.

Luggage can be stored in a locker. Locker size is as follows: height 33 in; width 9.8 in; depth 20 in.

The hotel accepts luggage sent to the property in advance via courier service. Please send luggage to the property address and to the attention of the hotel, with the guest's name as sender.

For cleaning purposes, guests are kindly requested to vacate the property between 11:00-15:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.4
Based on 6326 reviews
Cleanliness: 7.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 7.33
J
Jade • couple • fr
2
Cons:

Le quartier craint (vol, histoire louche), les douches étaient sales (pleins de taches noires à l’intérieur), taches de sang sur les poignées des portes, capsules fissurées, pas assez de place pour les valises…

2026-08-29 • via Nuitee
S
syouya • solo_traveller • jp
10
2026-08-29 • via Nuitee
N
Niccolò • extended_group • it
6
2026-08-27 • via Nuitee
C
Chule Tzipora • solo_traveller • il
8
Great experience!
Pros:

The location is amazing, the staff is warm and friendly, and the facilities are comfortable.

Cons:

The hotel closes from 11am until 3pm, they literally tell you that you HAVE to leave the hotel and can’t come back until after that time. I know it’s done to clean, but there was a day when I wasn’t feeling so well and I couldn’t lay down on my bed or shower because of this.

2026-08-26 • via Nuitee
V
Varanya • solo_traveller • th
8
2026-08-26 • via Nuitee
V
Varanya • solo_traveller • th
9
2026-08-26 • via Nuitee
V
Varanya • solo_traveller • th
9
2026-08-26 • via Nuitee
A
Andrew • solo_traveller • au
5
Cons:

This was the single most inconvenient place I stayed during the entirety of my trip. First, immediately upon my arrival I was verbally attacked by at least two staff members at once, demanding I remove my shoes. I didn't mind removing my shoes, but I did not enjoy the attack. Second, My shoes, once removed, were locked away in one spot, my backpack in another, my larger travel bag in yet another spot, and the capsule I slept in was somewhere else again. In short, my belongings and I were distributed across four different locations on three different floors of the building. Furthermore, the larger travel bag was not secured in the room it was in, anyone could have wandered in and rifled through it if they wished.

2026-08-26 • via Nuitee
J
JINGMING • solo_traveller • cn
6
2026-08-25 • via Nuitee
A
Adam • solo_traveller • jp
4
It was alright. I would not stay there again though.
Pros:

The public washing facilities were nice. However, note that there are no private washing facilities, so if you don't want to shower or bathe with random dudes, this place is probably not for you.

Cons:

THEY KICK YOU OUT AT 11AM EVERY DAY. Annoying AF. When I am tired and hungover, I want to be able to rest in the bed I paid for.... I don't want to be kicked out into a typhoon and have to lie half dead in the streets for 4 hours before being given the privilege of being allowed to go back to bed.

Also, the lockers are on the reception floor and the lifts are really slow.

2026-08-25 • via Nuitee
H
Heidi • family_with_children • no
3
Pros:

God atmosfære og trygt i kvinneetasjen. Kraftig røyklukt og mange ulike personligheter ved herreetasjene. Vi kom som familie med en datter og en sønn. Det var ikke ok for sønnen å være i herreetasjen, men dameetasjen hadde hyggelig klientell.

Cons:

Røyklukt, bruk av rusmidler blant beboere i herreetasjen.

2026-08-24 • via Nuitee
T
tatsuya • couple • jp
10
2026-08-24 • via Nuitee
I
Ito • solo_traveller • jp
6
2026-08-24 • via Nuitee
I
Ian • solo_traveller • ca
6
Pros:

Excellent location, amenities were great.

Cons:

Facility could use some repairs.

2026-08-24 • via Nuitee
M
MIYUKI • solo_traveller • jp
6
残念でした。
Pros:

綺麗に掃除もしっかりされていました。

Cons:

女性用にシャワーしかない事は書いてなく、お風呂の写真があったので、ここを選んだのですがそうでなかったら違うとこを選んでました。

女性の方はシャワーしかない事は書いておいてほしいです。

2026-08-24 • via Nuitee
T
TAIRA • couple • jp
7
リーズナブル
Pros:

スタッフさんが朝までいるので安心して過ごせます
ロッカーが大きくて良いです

Cons:

しょうがないのですが、場所が場所だけに客層が悪いのです

2026-08-24 • via Nuitee
I
isao • solo_traveller • jp
7
新宿駅から歩ける距離でコスパ良し
Pros:

巨大駅の新宿駅より歩いていける距離で便利。
場所の割に金額も安い。

Cons:

さすがに経年の痛みは見えますが清潔感はあります。
仕方がないですがエレベーター待ちが多く発生します。

2026-08-23 • via Nuitee
T
TSUNEO • solo_traveller • jp
5
2度と泊まる事はないかと思いました。
Cons:

エレベーターの乗り換えとロッカー室などなどが迷路で‼️
夜中に地震が有り後から考えたら‼️
本当の地震があったらお客さんは混乱し
パニックに落ちるかと感じました。

2026-08-23 • via Nuitee
P
Pahuja • solo_traveller • jp
7
2026-08-23 • via Nuitee
H
HINO • solo_traveller • jp
8
2026-08-23 • via Nuitee