Shinjuku Kuyakusho-mae Capsule Hotel

Hotels
7.4 (6326 reviews)
Shinjuku-ku, Kabukicho 1-2-5 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Clean property
Friendly staff
Cons:
Facilities need renovation
Daily check-out hassle

Categories

Cleanliness
7.36
Most reviews indicate cleanliness, but issues like old facilities and some uncleaned areas were mentioned.
Service
7.83
General positive sentiment with some issues regarding language barriers.
Location
8.87
Multiple reviews highlight excellent location, easily accessible and near interesting places.
Room Quality
6.82
Mixed reviews, some guests mentioned charm but also noted older facilities.
Amenities
6.85
Some positive comments about the spa and lounge, but renovation needed in facilities.
Value for Money
7.31
Value is good for the price, but guests expressed concern about certain amenities and facilities.
Food and Beverage
6.86
Breakfast noted as acceptable but some amenities were lacking.
Overall Experience
7.33
Overall positive sentiment outweighed by some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:42

Property Description

Central Location in Shinjuku
Experience the vibrant energy of Shinjuku at Kuyakusho-mae Capsule Hotel, just steps away from Shinjuku Train Station.

Unique Capsule Accommodations
Stay in compact capsule beds equipped with a private TV and alarm clock, arranged side-by-side in a communal space for a one-of-a-kind lodging experience.

Convenient Access to Attractions
Explore nearby landmarks such as the Shinjuku Ward Office, Isetan Department Store, Kabukicho area, and Shinjuku Gyoen National Garden, all within walking distance from the hotel.

Book now to immerse yourself in the dynamic surroundings of Shinjuku at Kuyakusho-mae Capsule Hotel.

Important information:

Guests with a tattoo may be refused entry at this property.

Luggage can be stored in a locker. Locker size is as follows: height 33 in; width 9.8 in; depth 20 in.

The hotel accepts luggage sent to the property in advance via courier service. Please send luggage to the property address and to the attention of the hotel, with the guest's name as sender.

For cleaning purposes, guests are kindly requested to vacate the property between 11:00-15:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

7.4
Based on 6326 reviews
Cleanliness: 7.36
Service: 7.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.85
Value for Money: 7.31
Food and Beverage: 6.86
Overall Experience: 7.33
M
Maria Alexandra • couple • co
5
Pros:

ubicación

Cons:

Demasiado ruido, dormir imposible, no te guardan el equipaje y eso complica los planes

2026-11-07 • via Nuitee
B
Beow Lim • solo_traveller • au
8
2026-11-07 • via Nuitee
A
Akinobu • solo_traveller • jp
3
2026-11-06 • via Nuitee
J
Joseph • solo_traveller • us
3
Pros:

Location, that’s about it. Staff was fine. Bath was fine

Cons:

Location, extremely uncomfortable, no ac, not too dirty but noticeable

2026-11-06 • via Nuitee
C
Cristhian Ferney • solo_traveller • co
7
Cons:

Girls who receive me , before my check in time was a little bit rude even when I told here I was without battery on my phone , after so long hours traveling , never give me solutions and let me feel uncomfortable

2026-11-05 • via Nuitee
C
Cristhian Ferney • solo_traveller • co
8
2026-11-05 • via Nuitee
G
giaume • couple • fr
8
Pros:

Bon emplacement, sento agréable, propre, pratique

2026-11-05 • via Nuitee
Y
YASUHIRO • solo_traveller • jp
8
2026-11-04 • via Nuitee
H
Hiroyuki • solo_traveller • jp
5
2026-11-04 • via Nuitee
V
Vinson • solo_traveller • us
5
You get what you pay for, that’s good!
Pros:

Worth the price; easily located

Cons:

Needs upgrades

2026-11-04 • via Nuitee
K
Korbinian • solo_traveller • de
3
Für das Geld Okay aber nicht nochmal
Pros:

Die Lage ist Top. Das Personal ist super freundlich und 24/7 ist jemand an der Anmeldung. Die Duschen/Waschraum waren erstaunlich sauber.

Cons:

Es wird in den capseln davor gewarnt das man seinen Schlüssel am Körper oder unterm Kopfkissen halten sollte, da es in der Nacht zu Diebstählen kommt. Damit im Hinterkopf zu schlafen viel mir sehr schwer. Überall stehen Raumduft erfrischer (warum diese wohl benötigt werden). Die Koffer werden alle in einem Raum gelagert (man kann Sie nicht wegschließen). Dieser Raum ist ohne eine Tür gewtrent neben dem Aufenthaltsraum in den das Rauchen erlaubt ist.

2026-11-04 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Cons:

Dommage que l'intensité des lumières ne baisse pas arrivée une certaine heure.

2026-11-04 • via Nuitee
M
melva • solo_traveller • gb
1
2026-11-03 • via Nuitee
K
Katarzyna • solo_traveller • pl
7
Pros:

Miła obsługa

Cons:

Część nie sypialno-łazienkowa jest koedukacyjną, przez co trochę strach tam iść…

2026-11-03 • via Nuitee
P
patrick • couple • fr
7
2026-11-03 • via Nuitee
R
Rafael Otaiza • solo_traveller • ca
10
2026-11-03 • via Nuitee
ゆき • solo_traveller • jp
6
Pros:

スタッフさんの対応良かったです。シャワー、トイレもキレイです。寝るところも私は広めだと感じました。シャワーも時間によっては少し混む時間帯もありますがさほど待ちません。チェックイン前の荷物預かりも助かります。

Cons:

11時チェックアウトですが、10:30ごろ?から放送が鳴り、いろんな各国の言葉で放送が鳴りっぱなしでうるさいと感じました。まるで、早く出て行かそうとしてるみたい、、
外国人の方が放送に対し発狂してました。

2026-11-03 • via Nuitee
M
Marco • extended_group • de
10
Sugoi!!
Pros:

Preis-/Leistungsverhältnis

Cons:

Nichts

2026-11-03 • via Nuitee
M
Masaharu • solo_traveller • jp
10
2026-11-03 • via Nuitee
M
masami • solo_traveller • jp
7
2026-11-02 • via Nuitee