Club Quarters Hotel World Trade Center, New York

Hotels
8.6 (5155 reviews)
140 Washington Street , New York , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Comfortable accommodations
Cons:
High price point
Need for room updates

Categories

Cleanliness
8.25
There are mentions of clean and comfortable rooms but some reviews suggest the need for modernization in certain areas.
Service
8.85
Staff were described as polite and helpful, enhancing the overall guest experience.
Location
9.05
Multiple reviews highlighted the excellent location, particularly for exploring Manhattan.
Room Quality
8.35
Rooms are generally comfortable, although there are comments about the need for updates.
Amenities
8.65
Amenities like 24/7 coffee and tea were well-received, adding value to the stay.
Value for Money
8.45
Some reviews indicate dissatisfaction with pricing relative to the offered experience.
Food and Beverage
8.55
No specific negatives were mentioned; coffee and tea availability appreciated.
Overall Experience
8.65
Guests reported a positive stay overall, with most expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:06

Property Description

City View Rooms with Modern Amenities
Experience stunning city views from our rooms equipped with a flat-screen TV, Keurig brewing system, and complimentary coffee and tea. Relax in private bathrooms with complimentary toiletries and a hairdryer.

Convenient Facilities and Services
Enjoy a 24-hour front desk, bar, shared lounge, luggage storage, and laundry facilities. Unwind on the roof terrace or indulge in a delicious meal at Morton's Steakhouse located on-site.

Prime Location near Major Attractions
Located just steps away from National September 11 Memorial & Museum, Ground Zero, and One World Trade Center, our hotel offers easy access to iconic landmarks. With Newark Liberty International Airport only 14 km away, your travel convenience is guaranteed.

Book your stay at Club Quarters World Trade Center for a memorable experience in New York City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.6
Based on 5155 reviews
Cleanliness: 8.25
Service: 8.85
Location: 9.05
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.65
F
Francesco • solo_traveller • it
9
Ottima permanenza a NYC (7 giorni)
Pros:

Ottimo albergo nel cuore del Financial District (posizione tranquilla e comoda per la metro). La permanenza è stata eccellente, buono il livello di pulizia e la stanza era esattamente accogliente. La vista della nostra stanza clamorosa (sul WTC e sulle fontane del 9/11). I servizi di pulizia impeccabili e ottimo il fatto che ogni piano è dotato di un distributore di acqua gratuito. Anche il fatto che all'ingresso ci fosse the e caffè gratuito, molto apprezzato.
Il letto matrimoniale è comodo e anche il letto divano comunque è stato più che fattibile (siamo stati 7 notti). Dotazione della cucina sufficiente e frigo funzionante e spazioso.
La camera per gli standard di NYC è grande e pulita.

2026-09-13 • via Nuitee
V
V • couple • gb
9
2026-09-12 • via Nuitee
A
Angela • couple • us
10
2026-09-12 • via Nuitee
T
tal • family_with_children • il
9
Pros:

את מיקום המלון קרוב לכל האתרים של דאון טאון מנהטן ,יש מסביב בתי קפה ומסעדות נהדרות .. בסמוך יש שני קניונים שמהן ניתן לעלות על רכבת הסאבויי ולהגיע לכל מקום במנהטן בקלות . המלון עצמו חדיש אנחנו התארחנו בסויטה וזה התאים לנו כמשפחה יש גם מטבחון קטן בסויטה . יש בלובי פינת קפה ותה לאורחי המלון.. הכל היה בסדר המלון הוא מלון עסקים ולא הגענו עם דרישות גבוהות כי רוב היום טיילנו והמיקום היה עבורנו נהדר

Cons:

למלון אין חנייה צמודה אך כך זה בכל מנהטן יש חנייה בסמוך עם הסדר תשלום לאורחי המלון . אנחנו נחזור בהחלט

2026-09-12 • via Nuitee
R
Ricardo • extended_group • mx
10
Pros:

Ubicación y la comodidad

2026-09-12 • via Nuitee
T
Tatjana Hema • solo_traveller • gr
9
2026-09-12 • via Nuitee
B
Beata • solo_traveller • pl
7
Wakacje w NYC
Pros:

Lokalizacja

Cons:

Pokój, który wybraliśmy na Bookingu wcale tak nie wyglądał. Jedyny z lodówką ale prawie bez światła dziennego. Żadnego widoku na miasto. Ciemno i depresyjnie. Jedyne okno zasłonięte przez ogromne rury. Według personelu hotelu nie ma możliwości zamiany bo takich pokoi z widokiem na miasto nie ma.

2026-09-11 • via Nuitee
R
Ramona • family_with_children • de
8
Mega Aussicht
Pros:

Wir hatten ein Zimmer mit Blick auf das World Trade Center. Einfach Mega.
Das Personal war sehr freundlich und hilfsbereit.

Cons:

Leider gab es kein Frühstück im Hotel, auch nicht gegen Aufpreis.

2026-09-11 • via Nuitee
T
Tatyana • couple • kz
10
2026-09-11 • via Nuitee
E
Eva • couple • il
10
Pros:

Close to everything, amazing staff,

2026-09-11 • via Nuitee
A
Asmaa • solo_traveller • ca
1
2026-09-11 • via Nuitee
L
Liljana • family_with_children • us
4
Never again - they overbook and cancel rooms
Cons:

I will not consider staying at this hotel again. At 4:00 p.m. on the day of our arrival, the hotel called to tell us that no room was available, even though we had arrived earlier and prepaid for our stay. Their first proposed solution was to issue a refund, which would have left us without accommodation while traveling with two children. After a lengthy discussion, we were placed in a significantly smaller room and moved again to another room the following day, which was also smaller than the one we had paid for. We had never experienced such a stressful situation at a hotel, and I would not risk staying here again.

2026-09-11 • via Nuitee
R
Roberta • solo_traveller • us
8
Memorable NY Vaca
Pros:

The close proximity to the 9/11 Memorial was very nice. The staff was friendly, room very clean, loved the free water station on our floor.

Cons:

We didn't request it, but were given a room w a handicap accessible bathroom and the shower water spread onto the floor past the small rubber retaining piece on the floor.

2026-09-10 • via Nuitee
E
Elene • couple • us
6
2026-09-10 • via Nuitee
M
Martijn • family_with_children • nl
9
2026-09-09 • via Nuitee
W
william • solo_traveller • us
10
Relaxing, comfortable, friendly environment.
Pros:

The atmosphere was peaceful, relaxing, welcoming. The staff were friendly and professional, and helpful with directions areas to visit.

Cons:

There was nothing not to like.

2026-09-09 • via Nuitee
S
Sabrina • extended_group • ae
8
Great hotel, comfortable and well
Pros:

The small extra touches and location.

Cons:

WiFi was a bit patchy in the room.

2026-09-09 • via Nuitee
A
Adina • couple • us
6
2026-09-08 • via Nuitee
A
ADRIAN MARCEL • couple • us
10
2026-09-08 • via Nuitee
H
Heidi • couple • de
8
Pros:

Jeden Tag Service, gutes Bett, Lage, Rooftop-Bar

2026-09-08 • via Nuitee