Helnan Chellah Hotel

Hotels
7.8 (368 reviews)
2 Rue D Ifni , Rabat , ma

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Central location / close to city centre and station
Clean and tidy rooms
Helpful/front-desk staff (mentions of Tarik, Jamal)
Quiet atmosphere for many guests
Good/complete breakfast
Cons:
Inconsistent service (unfriendly staff, reception issues)
Small or dated rooms; broken TV in some rooms
Poor Wi‑Fi quality
AC issues in some rooms
Lack of in‑room kettle/drinking water and limited toiletries
Perceived as overpriced by some guests

Categories

Cleanliness
9
Frequently praised in reviews (propre, la propreté, 'Mooi netjes en schoon'); guests repeatedly highlight cleanliness and tidy rooms.
Service
7.1
Mixed feedback: several guests praise helpful reception staff (mentions of Tarik, Jamal, late check-out allowed), but multiple reports of unfriendly or inattentive staff (receptionist asleep, mocking, misleading taxi info) lower the score.
Location
9.2
Consistently noted as a strong point: central, close to the city centre and station, convenient for sightseeing and transport.
Room Quality
6.5
Several complaints about small or dated rooms, broken TV, and noise from the street; some mentions of AC problems, indicating room quality is below average.
Amenities
7
Issues reported with Wi‑Fi quality, lack of in‑room kettle/drinking water and insufficient toiletries; some basic amenities (iron, AC) are available but inconsistent.
Value for Money
7
Mixed impressions: some guests state 'good value for money', others find the price too high for the level and report unexpected extra costs (breakfast price, taxi claims).
Food and Beverage
8.2
Breakfast is often described positively (good, very complete), though restaurant offerings could be improved and pricing/clarity has isolated complaints.
Overall Experience
8.4
Generally positive stays with friendly moments and good cleanliness/location, but inconsistent service and some room/amenity issues create variability in guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:49

Property Description

Luxurious Accommodation
Experience elegance and comfort in our spacious rooms adorned with stylish furniture and equipped with modern amenities like a minibar, air conditioning, and a TV. Relax in the well-appointed bathrooms featuring a luxurious bath and shower.

Culinary Delights
Start your day with a delicious buffet breakfast and savor traditional dishes at our restaurant. Unwind with a wide selection of drinks at the bar, perfect for a relaxing evening after a day of exploring Rabat.

Convenient Location
Located in the heart of Rabat, Helnan Chellah Hotel offers easy access to popular attractions, shopping centers, and transportation hubs. Whether you're visiting the Archaeology Museum or playing a round of golf at Royal Golf Dar Es Salam, our hotel is the ideal choice for your stay.

Book now to indulge in luxury and convenience at Helnan Chellah Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RBA

Location

Guest Reviews

7.8
Based on 368 reviews
Cleanliness: 9
Service: 7.1
Location: 9.2
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 8.4
S
SALWA • solo_traveller • ma
9
2026-08-22 • via Nuitee
M
Malika • solo_traveller • be
5
Séjour court qui a mal commencé
Pros:

Le service et la gentillesse des receptionstes en particulier mr tarik très professionnel et serviable !
J'ai adoré le hammam !

Cons:

L'odeur nuisible dans les chambres et le petit déjeuner catastrophique !

2026-08-19 • via Nuitee
R
Rachid • solo_traveller • fr
7
Pros:

L'emplacement idéal

Cons:

Les femmes de ménage un peu bruyantes

2026-08-15 • via Nuitee
M
Mohammed • solo_traveller • nl
4
2026-08-14 • via Nuitee
H
Hassan • solo_traveller • ma
10
Perfect
Pros:

Perfect

Cons:

Perfect

2026-08-05 • via Nuitee
H
Hani • solo_traveller • sa
10
أشكركم
Pros:

الهدوء و النقاء و القرب من جميع المرافق

2026-07-24 • via Nuitee
R
Redouane • solo_traveller • ma
10
2026-07-15 • via Nuitee
Y
Yasser • solo_traveller • ma
10
2026-07-13 • via Nuitee
K
Karl • solo_traveller • ga
6
2026-07-12 • via Nuitee
N
Nigel Igor • solo_traveller • ga
7
2026-07-12 • via Nuitee
J
Jeanne Pierrette • solo_traveller • cm
9
2026-07-04 • via Nuitee
R
Redouane • solo_traveller • ma
10
2026-07-01 • via Nuitee
L
Laurent • solo_traveller • fr
8
Good value for money
Pros:

Iron freely accessible in the ground floor
Good breakfast

Cons:

Poor quality of the wifi

2026-06-30 • via Nuitee
S
safae • solo_traveller • ma
7
2026-06-28 • via Nuitee
Y
Yamina • solo_traveller • fr
8
Pros:

La disponibilité et la réactivité d' Abdellatif,
une personne à l'écoute de la clientèle.

2026-06-28 • via Nuitee
M
Mohammed • couple • ma
7
2026-06-26 • via Nuitee
C
CHAMS EDDINE • solo_traveller • es
10
Pros:

L'emplacement
Le calme

Cons:

TV en panne

2026-06-26 • via Nuitee
M
Mustapha • couple • ma
10
2026-06-26 • via Nuitee
M
Moussa • solo_traveller • be
3
Pros:

Personnel

Cons:

L'environnement de maniere generale.. l'hotel est lugubre. Tele. Ne fonctipnne pas. Hors booking, le prix est exorbitant.

2026-06-20 • via Nuitee
A
Abdelali • solo_traveller • ma
7
2026-06-17 • via Nuitee