Hotel Continental Hamburg Hauptbahnhof

Hotels
•
Novum Hospitality
7 (4374 reviews)
Kirchenallee 37 , Hamburg , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Packed lunches
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
5
Multiple reviews mention cleanliness issues, particularly with carpets and general maintenance.
Service
8
Most guests noted friendly staff.
Location
9
The location near the main railway station was frequently praised.
Room Quality
6.5
Some guests reported issues with outdated rooms and noise.
Amenities
6.5
Limited amenities noted, including elevator issues.
Value for Money
7
Mixed reviews, but overall considered okay for the price.
Food and Beverage
7
Breakfast is generally described as acceptable, though not exceptional.
Overall Experience
7
Guests had a positive experience overall, but not without issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:20

Property Description

Convenient Location
Situated directly opposite Hamburg Central Station, the Novum Hotel Continental Hamburg Hauptbahnhof is just a 5-minute walk from the city centre, making it the perfect base for exploring the vibrant city of Hamburg.

Modern Accommodations
The hotel offers modern and elegantly decorated rooms with soundproofed windows, ensuring a peaceful stay in the bustling St. Georg district. Each room is equipped with cable TV, a work desk, and a private bathroom for your comfort and convenience.

Delicious Breakfast Selection
Start your day right with a fresh buffet breakfast served in the comfortable breakfast room, adorned with charming wall paintings and hanging ceiling lights. Indulge in a variety of cheeses, cold meats, fruits, and other tasty items to fuel your day of exploration.

Experience the best of Hamburg's cultural scene with the Deutsches Schauspielhaus Theatre just a minute away and the vibrant Lange Reihe with its cafes and restaurants a short walk from the hotel.

Book your stay at Novum Hotel Continental Hamburg Hauptbahnhof for a memorable and convenient Hamburg experience.

Important information:

Please note that this property does not offer any facilities for guests with limited mobility.

Please note that Unionpay credit cards are not accepted.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 4374 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
I
Inge • solo_traveller • dk
7
Godt til prisen
Pros:

Venligt personale. Rent og pænt.
Beliggenheden gjorde det nemt at finde i en fremmed by.

Cons:

Småting: ville gerne have bedre læselys på værelset. Der var mange politi udrykninger og rednings udrykninger udenfor.

2026-05-30 • via Nuitee
A
Anita • solo_traveller • de
9
Pros:

Großzügig helles Bad und Dachterrasse

2026-05-29 • via Nuitee
• couple • de
5
Pros:

Die Nähe und Sichtbarkeit vom Hauptbahnhof

Cons:

Empfang unfreundlich. Fahrstuhl zum 2. Stock sehr beschränkt benutzbar. Zimmer klein aber akzeptabel. Ruhig. Frühstücksraum zu klein für die Zahl der Frühstücker, Angebot begrenzt.

2026-05-29 • via Nuitee
G
GINETTE • extended_group • ca
1
Cons:

javais reserver a cette hotel et notre bateau eurikia a ete cancelle hotel a refuser de nous rembourser nous aurions aimer avoir un credit rien a ete accepte. Nous partions du canada croisieres canceller et hotel voulait rien savoir donc je recommande pas du tout cette hotel aucune comprehension et pas gentil .

2026-05-29 • via Nuitee
D
Derek • solo_traveller • gb
2
Definitely one to forget
Pros:

My room was attached directly to the dining area and hence I was woken at 5.30 as they set the breakfast up, with a lot more noise from 6.30 when breakfast opened. Room had a musty smell of damp

Cons:

See above

2026-05-28 • via Nuitee
C
Carole Jane • solo_traveller • no
5
Okay for a short stay
Pros:

Near trainstation

Cons:

Did not feel safe at night in the neighborhood.

2026-05-28 • via Nuitee
T
Tiina • solo_traveller • ee
4
2026-05-27 • via Nuitee
K
kalender • solo_traveller • tr
1
Pros:

Çalışanlar iyiydi

Cons:

Fiyat olarak iki kata yakın para kesildi kartlarımdan, ne otel ne booking com ilgilendi. Bu durum benim suçum muş gibi yok saydılar, booking com dönüş yapacağız diyor, ve hiç bir dönüş yapmıyor,

2026-05-27 • via Nuitee
S
Sabrina • family_with_children • de
8
Für einen Kurztrip ok
Pros:

Zentrale Lage

Cons:

Ins Alter gekommene Einrichtung

2026-05-26 • via Nuitee
P
Phoebe • solo_traveller • gb
5
Pros:

It was a good location for the station

Cons:

It is extremely dated and smells quiet musky

2026-05-25 • via Nuitee
B
Bloch • solo_traveller • dk
8
2026-05-25 • via Nuitee
G
Gudrun Karla • couple • de
7
Gut
2026-05-25 • via Nuitee
B
Björn • solo_traveller • de
5
Pros:

Zimmer ok

Cons:

Service beim Check-Out. Rechnung wurde weder gedruckt noch per Mail versandt. Für geschäftliche Reisen nicht empfehlenswert

2026-05-24 • via Nuitee
A
Alexandra • solo_traveller • hu
9
Pros:

I stayed in a small room with the view to the Hamburg Hauptbahnhof. The room was clean, the staff was nice and all of them spoke English.
I requested gluten free bread for the breakfast, and they brought me some, wearing gloves, unpacking in front of me, to make sure no cross-contamination would get on it!

Cons:

The square in front of the Hauptbahnhof can be a bit loud at night.

2026-05-23 • via Nuitee
J
Jürgen • solo_traveller • de
7
2026-05-23 • via Nuitee
E
Erika • family_with_children • ch
7
Zweck und Nutzung war für uns perfekt. Preis Leistung hat gestimmt.
Pros:

Frühstück war alles vvor Ort was es braucht. Es war frisch.
Die Lage ist perfekt. Das Personal ist freundlich.

Cons:

Das Hotel ist zweckmäßig. Es ist soweit sauber. In der Dusche war der Ablauf verstopft. Ansonsten aber alles soweit in Ordnung.

2026-05-23 • via Nuitee
M
Maria • couple • de
2
Nicht nochmal
Pros:

Die Lage ist super, allerdings das Zimmer winzig

Cons:

Auf der Durchreise mit großem Gepäck nicht zu empfehlen!

Kein Wasser im Hotel, nichts käuflich zu erwerben!!!🙃

2026-05-22 • via Nuitee
T
Tina • couple • se
7
Kan rekommendera.
Pros:

Bra läge, bra badrum, sköna sängar, bra ljudisolerat mot gatan, bra frukost.

Cons:

Bara en fungerande hiss.

2026-05-22 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-05-21 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-05-21 • via Nuitee