Hotel Imlauer Vienna

Hotels
•
Imlauer Hotels & Restaurants GmbH
9.1 (108 reviews)
Rotensterngasse 10, Vienna, Vienna, 1020 , Vienna , AT
43-1-211400

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Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Meeting rooms
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location and transport links
Friendly, helpful staff
Clean, spacious and comfortable rooms
Quiet neighborhood with nearby restaurants and markets
Good breakfast selection
Cons:
Occasional room issues: thermostat too hot, TV app/connectivity problems
One severe customer service complaint regarding refund/cancellation
Breakfast can be expensive if booked on arrival
Minor bathroom drainage and flat pillows reported by some guests

Categories

Cleanliness
9.3
Repeated mentions of clean, well maintained rooms and bathrooms; several guests explicitly called rooms 'very clean' or 'well maintained' with only minor drainage issues noted in one review.
Service
9.3
Staff described overwhelmingly as friendly, helpful and 'absolutely best staff' by multiple guests; however one serious complaint about refusal to address a cancellation/refund reduces the score slightly.
Location
9.8
Consistently praised as a great, quiet location with excellent transport links and within walking distance of central sights; many guests recommended the location.
Room Quality
8.6
Rooms described as spacious, comfortable beds and good bathrooms, but some guests reported issues (flat pillows, thermostat not working, TV app limitations, and occasional shower drainage problems).
Amenities
9
Good basic amenities noted (breakfast buffet, transport access, nearby markets/restaurants); some technical/comfort issues reported (TV app connectivity, thermostat) but overall facilities were praised.
Value for Money
8.8
Several guests called the hotel well priced for a short stay and worth it; breakfast viewed as a bit expensive when booked on arrival, giving a mixed but generally positive value impression.
Food and Beverage
8.9
Breakfast repeatedly noted as having good selections and variety (though somewhat pricey); nearby dining options also positively mentioned.
Overall Experience
9.1
Majority of guests reported excellent stays and would return or recommend; overall highly positive experience despite isolated service and room-amenity complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities
Indulge in the hotel's sauna and fitness center, perfect for unwinding after a day of exploring the city. The complimentary wireless internet and concierge services ensure a seamless stay.

Delightful Dining Options
Satisfy your cravings at the snack bar/deli, savor room service offerings, or socialize at the vibrant bar/lounge. Kickstart your mornings with a delicious buffet breakfast.

Convenient Location
Conveniently situated in Vienna's Leopoldstadt, Hotel Imlauer Vienna offers easy access to popular attractions like Circus and Clown Museum and St. Stephen's Cathedral. With 4-star luxury and top-notch facilities, your Vienna getaway awaits!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.1
Based on 108 reviews
Cleanliness: 9.3
Service: 9.3
Location: 9.8
Room Quality: 8.6
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8.9
Overall Experience: 9.1
A
Anita • family
10
Pros:

Wonderful hotel, great location & staff.

2025-09-16 • via Nuitee
J
Jose
10
Pros:

Enjoyed three great days in Vienna while staying at the Imlauer hotel. Beds were very comfortable, excellent bathroom, spacious for European standards. Well located in safe area, not far away from downtown Vienna. Friendly staff, definitely recommended.

2025-08-31 • via Nuitee
?
??????? • family
10
Pros:

The room was very spacious and staff very courteous. There are a couple of dinner places around the hotel. The area felt very safe. There are multiple metro stations nearby.

2025-07-15 • via Nuitee
E
Emmanuel • family
10
Pros:

Great location with friendly staff and very comfortable beds.

2025-06-27 • via Nuitee
J
James • friends
10
Pros:

Only about a 15 minute walk to St. Stephen’s but in a very quiet location. There many good local options for dining.

2025-06-04 • via Nuitee
L
Lorraine
10
Pros:

Great location. Small markets close by. Staff was extremely helpful and friendly.

2025-05-23 • via Nuitee
S
Stephen Thomas • partner
8
Pros:

Good location quiet area5 min walk to tram or metro.

2025-05-16 • via Nuitee
T
Tanya • friends
10
Pros:

We had a fantastic time would recommend!

2025-05-14 • via Nuitee
V
Verified traveler
2
Human insensitivity
Pros:

My mother passed away and of course we couldn't get to the hotel.
The hotel flatly refused to address the situation, refund our payment, or change the booking date

2025-04-10 • via Nuitee
D
Dan • family
10
Pros:

Quiet location but still near to any relevant point in Vienna

2025-04-06 • via Nuitee
R
Ricardo Arreola • partner
10
Pros:

The location is perfect. The room has all you may need. It is comfortable and clean. I would be back for sure!

2025-04-04 • via Nuitee
J
Joshua
10
Pros:

Great hotel & short walk to public transport. Would definitely visit again.

2025-04-03 • via Nuitee
P
paras
10
Pros:

2025-03-23 • via Nuitee
B
Bonnie
8
First visit to Vienna
Pros:

Overall, it was a good experience. Room was clean and spacious. The bed was comfortable; however, the pillows were very flat and had no support.

2025-03-16 • via Nuitee
R
Robert
10
Overall a lovely hotel
Pros:

Hotel was excellent. Great facilities, clean and nice rooms/bathroom. Good location. Would stay again.

2025-02-25 • via Nuitee
X
Xueling
10
A good stay for a city trip, will stay again
Pros:

It’s great location, very clean room, staff are very helpful. Breakfast a bit expensive if book it on arrival but was nice with good selections.

2025-02-22 • via Nuitee
T
Theresa
10
Pros:

Nice hotel room. Location very good for transportation.

2025-01-26 • via Nuitee
?
??????????????
8
Pros:

The only complaint, it was too hot in the room and the thermostat did not work.
Also, TV not able to connect to any apps like Netflix. So if you do not speak German, you can only watch the news channel in English.

2025-01-03 • via Nuitee
D
Darcy
8
Pros:

Very pleasant staff - convenient location

2025-01-01 • via Nuitee
T
Tallulah
10
Pros:

Well priced hotel with everything you'd need for a short stay in Vienna. Only thing for me is it is about half an hour to the city centre, but it is well linked by transport

2024-12-19 • via Nuitee