Pullman Adelaide

Hotels
•
Pullman Hotels and Resorts
8.6 (3268 reviews)
16 Hindmarsh Square , Adelaide , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

8.6
Based on 3268 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
R
Rosemarie • solo_traveller • au
9
Pros:

Location is very convenient...

Cons:

Just few minutes away to everything!.

2026-10-13 • via Nuitee
B
Bettina • family_with_children • au
10
Great stay!
Pros:

Great location and beds and pillows were super comfy.
It felt very clean every day.
Staff were super helpful and nice.

2026-10-12 • via Nuitee
J
Judith • family_with_children • au
2
Disappointed with the hotel but the rest of our trip was great
Pros:

The restaurant was very good The consierg was very helpful

Cons:

We asked for two single beds, but were given one king size. When we queried this they just gave us another doona and said that they didn’t have another room or anything else that they could do.
We had originally booked for one but after we increased it to two and phoned them and Booking.com several times to check nothing had been done. The rubbish bin was not emptied and there wasn’t a bin in the bathroom. There was only one pair of slippers and a food tray was not removed the next day until we asked.

2026-10-12 • via Nuitee
K
Kristina • family_with_children • au
10
2026-10-11 • via Nuitee
N
Nina • solo_traveller • au
8
Cons:

After being in the Ghan where the staff are exceptional. I really noticed the staff to be more focused on professional, not friendly.

2026-10-11 • via Nuitee
R
rhianna • family_with_children • au
10
Exceeded expectations, great stay!
Pros:

Wonderful breakfast, great selection. Loved the pool. Friendly, welcoming and helpful front desk staff. Great value for money. Family friendly. Multiple lifts, not having to wait long to go up and down. Very clean. Excellent location. The kids loved it.

Cons:

Having to leave.

2026-10-11 • via Nuitee
C
Chloe • couple • au
10
2026-10-10 • via Nuitee
K
Khurram • family_with_children • au
8
2026-10-10 • via Nuitee
J
John • solo_traveller • au
9
2026-10-10 • via Nuitee
E
Elisa • family_with_children • au
7
Pros:

Stayed with the kids for a staycation in the school holidays. Wanted something that had breakfast included, indoor pool for the unstable spring weather and good location to walk to the local attractions (e.g. Rundle Mall (and it's activities), Art Gallery and Museum etc). Parking was easily accessible and a 24 hour car park was included, with the ability to come and go as you please. Buffet breakfast exceeded our expectations and appealed to both us adults and the kids. Pool was good, but very busy, nevertheless, kids thoroughly enjoyed it! Beds were comfortable.

2026-10-09 • via Nuitee
A
Andrew • couple • au
10
Relaxing and enjoying
Pros:

The bed was comfortable great location & staff very helpful

Cons:

The wellness centre was very hectic!

2026-10-08 • via Nuitee
R
Roslyn • couple • au
10
Perfect city choice
Pros:

Shoutout to reception/concierge/front of house staff :) Perfect stay and absolute attentiveness from all we encountered.

2026-10-07 • via Nuitee
H
Hayden • couple • au
3
Pros:

It was nice and clean.

Cons:

Ordered flowers to be in the room on arrival, flowers were not in the room. Had to go down and talk to staff about the flowers finally was sorted but the surprise was ruined.

Woke up to a fire alarm going off, staff never explained what happened was let back in the hotel with no communication about fire. Very poor communication

2026-09-19 • via Nuitee
S
Sherryn • family_with_children • au
10
2026-09-18 • via Nuitee
S
Sarah • couple • au
7
2026-09-17 • via Nuitee
C
Cecilia Silvanus • solo_traveller • my
9
2026-09-16 • via Nuitee
P
Pawlowski • family_with_children • au
10
Everything was great, we will be back.
Pros:

They went above and beyond to make my daughter's birthday a weekend to remember, they even left cake in our room for her. The staff were amazing, the location was fantastic and the facilities were brilliant. We will staycation here again.

2026-09-13 • via Nuitee
M
mirna • family_with_children • au
7
2026-09-12 • via Nuitee
P
Paul • solo_traveller • au
9
Great staff, location and I'll come back again
Pros:

Staff were really friendly and helpful. Karl in particular, who made sure to check how I was and made sure he did his best to make the check in smooth and my stay comfortable.

2026-09-12 • via Nuitee
L
Lisa • couple • au
9
2026-09-10 • via Nuitee