Pullman Adelaide

Hotels
Pullman Hotels and Resorts
8.6 (3268 reviews)
16 Hindmarsh Square , Adelaide , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

8.6
Based on 3268 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
D
Dearne extended_group au
9
2026-08-29 via Nuitee
P
Patrick family_with_children au
7
2026-08-29 via Nuitee
I
Imali couple au
10
2026-08-29 via Nuitee
N
Nicole couple au
6
2026-08-27 via Nuitee
J
Jaap solo_traveller nl
8
Great location but late check out (45 minutes) not granted
Pros:

Great location, bed and clean

Cons:

The request for 30 to 45 minutes late check out as I had to have a last minute Teams call was declined as the hotel was supposedly full… (it didn’t feel like that with just one person in reception…). Not trying to be precious here but I thought that was very poor. I travel average 100 days a year and hardly ask for late check outs but when I kindly ask most times it gets granted. I’ll have to back in Adelaide on 2 weeks do I will just stay somewhere else.

2026-08-26 via Nuitee
C
Cheryl couple sg
5
I can only give a 3 star as not very satisfied
Pros:

The location is central and across the Rundle mall shopping area

Cons:

The bathroom has no partition on the shower floor area resulting in water splashing and flowing to the other area of the bathroom . The floor is wet as a result. Not good for elderly guests.
The housekeeping not up to standard.
Floor mat not replaced and the coffee and tea sachets not replenished after cleaning

2026-08-26 via Nuitee
D
Declan extended_group au
7
Good but foul smell
Pros:

staff were great and bed was alright

Cons:

horrible sewage smell from the bathroom

2026-08-26 via Nuitee
L
LE VN solo_traveller vn
7
Incorrect charge
Pros:

Nice 5 star hotel in the heart of ADL

Cons:

Not having a bellman.
My booking included Breakfast, after check out, the hotel surcharged on my credit card. This is a mistake of reservation team. Hotel emailed for appology incorrect charge and send the refund after 3 days. Hope that a similar mistake never happen again. Tks.

2026-08-25 via Nuitee
B
Benson couple au
7
2026-08-24 via Nuitee
S
Sarah family_with_children au
10
Great spot in the city, very helpful staff, breakfast option fantastic
Pros:

Always a great stay at the Pullman, central location in the city, perfect for a weekend stay

2026-08-23 via Nuitee
S
Shaw couple au
5
2026-08-23 via Nuitee
B
Bacardee solo_traveller au
10
Pros:

Fantastic stay as always.

Cons:

Nothing.

2026-08-23 via Nuitee
M
Mary solo_traveller au
10
2026-08-23 via Nuitee
L
Lauris family_with_children au
10
2026-08-23 via Nuitee
G
Giuliano couple it
10
Eccezionale.
Pros:

1) Stanza grande e confortevole. Ben insonorizzata e pulita.
2) Posizione ottima per vedere la città a piedi
3) Bella la piscina e la palestra
4) Colazione eccezionale.

Cons:

Nulla

2026-08-22 via Nuitee
H
Hill solo_traveller au
7
Comfortable and convenient but outlook and food average
Pros:

The location was good, the room and bed were comfortable, the staff were friendly and helpful. Breakfast was great, excellent options and nicely cooked offerings in the hot section.

Cons:

I booked for two nights, I had to keep the blinds pulled shut with no natural light as three floors of a carpark stared straight into my room giving me zero privacy and a pretty nasty outlook. In addition, the dinner menu looked good but the quality of the food was disappointing.

2026-08-20 via Nuitee
S
siobhan solo_traveller au
7
Good
Pros:

Central to shops and restaurants

Cons:

The pool wasn’t in service

2026-08-18 via Nuitee
M
Maarbani solo_traveller au
9
2026-08-17 via Nuitee
C
Carrie solo_traveller au
10
Highly recommended in every way.
Pros:

The central location is so convenient. We attended a Conference at the Pullman so was very easy to stay there too.

2026-08-16 via Nuitee
N
Nigel couple au
5
Disappointing
Pros:

Shower was cold - informed staff but no change after they left. Pool and spa was advertised as being open on Saturday and Sunday - it wasn't- closed all weekend.
Reception did not change invoice as requested even though booking.com said it was up to them to change.
All in all very disappointing for a 4 star hotel.

Cons:

Cold shower
No pool or spa
Reception unhelpful

2026-08-16 via Nuitee