Pullman Adelaide

Hotels
•
Pullman Hotels and Resorts
8.6 (3195 reviews)
16 Hindmarsh Square , Adelaide , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Unprofessional staff behaviour
Smell from shower drain
Average breakfast variety

Categories

Cleanliness
7.85
The shower drain smelled, indicating cleanliness issues.
Service
8.35
Some staff behaved unprofessionally, impacting the overall service experience.
Location
9.35
Excellent location, easy access to Rundle Mall, shops, and parks.
Room Quality
8.85
Nice bed, good overall quality.
Amenities
8.35
Hotel facilities are acceptable with room for improvement.
Value for Money
8.85
Standard quality for this hotel tier.
Food and Beverage
8.35
Breakfast variety is average.
Overall Experience
8.85
Mixed feelings due to staff issues, but location and comfort were good.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Prime Location in Adelaide's City Centre
Situated on Hindmarsh Square, Pullman Adelaide offers easy access to popular attractions like Rundle Street's boutiques and the Barossa Valley.

Luxurious Rooms with Modern Amenities
Each of the 308 rooms features stylish decor, ergonomic work-desks, LCD TVs, and plush bedding. Some rooms even boast furnished balconies for a touch of elegance.

Relaxation and Dining Options
Guests can unwind in the lap pool, stay active in the fitness centre, and savor delicious meals at Salt restaurant and bar. In-room WiFi and an Executive Lounge add to the convenience and comfort.

Book your stay at Pullman Adelaide for a perfect blend of luxury and convenience in Adelaide's vibrant city centre.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Sauna is closed from 2026-07-12 until 2026-06-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 55 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    People 3 years old and over stay for AUD 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3195 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
T
Tyson • solo_traveller • au
10
2026-07-18 • via Nuitee
S
Sami • family_with_children • au
10
2026-07-18 • via Nuitee
G
Guy • family_with_children • au
9
As always a fantastic stay in the Adelaide CBD.
Pros:

Concierge by the name of Christophe at the Adelaide Pullman. So friendly and helpful. We have been going to the Adelaide Pullman for 4 years and he remembers our family and our two little girls. He really makes it feel like visiting our second home. Really he is an incredible human being.

Cons:

Pillows a bit firm.

2026-07-17 • via Nuitee
N
Naomie • solo_traveller • au
9
Terrific
Pros:

I loved how fancy it was but family friendly. The pool and rooms were perfect. Staff were polite and my kids loved it there. I enjoyed room service. There was something for everybody

Cons:

You were kind of left to figure everything out on your own at the breakfast buffet but it wasn't a huge deal and the food and options were great

2026-07-16 • via Nuitee
S
Scott • family_with_children • au
8
2026-07-16 • via Nuitee
L
Louise • family_with_children • au
10
The pullman hotel is our Hotel for celebrating birthdays.
Pros:

Breakfast was lovely, lots of choices. Staff were all very friendly. All my questions were answered online before we arrived. Its our 2nd visit and we will be back for a 3rd next year.

Cons:

Its still a little pricey for a single mum with 2 girls but its one of the better hotels in Adelaide

2026-07-16 • via Nuitee
R
Renee • couple • au
9
2026-07-16 • via Nuitee
L
Leigh • extended_group • au
8
2026-07-15 • via Nuitee
C
Cate • solo_traveller • au
7
Cons:

My view of the carpark

2026-07-14 • via Nuitee
T
Tricia • family_with_children • au
7
Pleasant stay, location great, friendly staff, hotel in need a little refresh.
Pros:

Views, comfortable beds, cleanliness, location. Great staff.

Cons:

Room didn’t cater for a booking for 4 people. Only one seat, only two robes, two slippers. We had a balcony view, would’ve loved a few seats on the balcony to enjoy the view. Very disappointed that the spa was out of order on both attempts to use it. Buffet breakfast didn’t cater at all to a vegan food preference, eg no non dairy milk or butter alternatives. Vegemite in a bowl!, had to use a spoon and scoop it on my plate with my finger.

2026-07-13 • via Nuitee
N
Nekia • solo_traveller • au
10
2026-07-12 • via Nuitee
K
Kirsty • solo_traveller • au
8
Pros:

Great location, lovely clean rooms, brilliant warm indoor pool and spa/sauna/steam room

Cons:

Pool needed more seating/sun beds

2026-07-12 • via Nuitee
K
Kyla • solo_traveller • au
10
2026-07-12 • via Nuitee
B
Bad_Seed4 • Couples • Canberra, Australian Capital Territory
8
A great conference venue
Pros:

We had 4 nights here because this was where our conference was. The hotel was well located, just a block from the centre of town with a handy supermarket right across the road. There are lot of restaurants out the main door, turn left and left.

The hotel is pretty standard for its type, room was clean, bathroom a good size (please supply a toilet brush) and service good. Only one weird thing. I was leaving the room in the middle of the day and just grabbed what I thought was my room card. I did think, hmm, I though the card was black and this one was white but though nothing more of it. Then it didn't work in the lift (I was travelling to the conference floor.)

So, I went to reception and they rekeyed it but they did seem a bit surprised and looked at it oddly. The next day when we realised we had three keys for the room, two standard and one different, we realised that the odd one must have been a key left behind by a cleaner.

Hotel did a good job for the conference too - food and venue good except please fix the coffee stations - they need to have a logical flow - ie cup first, then hot water then milk so people don't go backwards and wreck the flow. The coffee stations were very badly sited for good people flow

2026-07-11 • via Tripadvisor
J
Jagvinder • family_with_children • au
10
2026-07-08 • via Nuitee
J
Jagvinder • family_with_children • au
9
2026-07-08 • via Nuitee
R
Rachel McConnell • solo_traveller • au
10
2026-07-08 • via Nuitee
K
Kym • family_with_children • au
7
2026-07-08 • via Nuitee
K
Kerrie • family_with_children • au
9
Lovely, friendly service
Cons:

Balcony was full of water and a little untidy compared to the rest of the facilities

2026-07-07 • via Nuitee
G
Georgia • solo_traveller • au
9
Pros:

Great location. Good breakfast. Clean.

Cons:

The pool area could be nicer and the pool water warmer but spa was nice.

2026-07-06 • via Nuitee