Crowne Plaza Copenhagen Towers by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (5822 reviews)
Ørestads Boulevard 114-118 , Copenhagen , DK
+45 88 77 66 55

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very good location near metro/train/arena
Friendly, welcoming and helpful staff
Excellent breakfast buffet (fresh fruit, variety)
Spacious, comfortable rooms with good beds and views
Pleasant lounge area and useful amenities (welcome water, restaurant)
Cons:
Repeated cleanliness issues (dirty surfaces, hair, blood in bathroom, unclean dishes)
Noise problems (elevator hum/tones, squeaky bathroom door)
Some rooms smelled of old tobacco
Poor takeaway/packed breakfast when requested early
Occasional language barrier at check-in (no Danish)
Bathroom issues in some rooms (leaks, shower-in-bath setup, missing bidet)

Categories

Cleanliness
6.8
Multiple reviews report inadequate cleaning: dirty bedside tables, coffee stains, hair in telephone flex, unclean dishes in rooms, blood on bathroom wall, incomplete cleaning after request, and general dirt on switches and surfaces.
Service
9.2
Service consistently praised: staff described as very friendly, welcoming and helpful in several reviews; restaurant service noted positively and reception responded to issues (though not always satisfactorily).
Location
9.4
Location repeatedly highlighted as excellent: close to metro/train stations, Royal Arena, shopping and central city areas; several guests emphasised the convenience and views.
Room Quality
8.2
Rooms often described as nice, large and clean in some reports with good beds and views, but issues noted with noise from elevators, tobacco smell in one room, bathroom leaks and squeaky doors reducing room comfort for some guests.
Amenities
8
Amenities like a large lounge area, welcome water and on-site restaurant are appreciated; however cleanliness around coffee machines and limited takeaway breakfast provision were criticised.
Value for Money
8.8
Several guests explicitly comment on good value/price (e.g. 'fuld valuta for pengene', 'Très bon rapport qualité prix'), indicating a generally strong perception of value despite some service/cleaning issues.
Food and Beverage
8.7
Breakfast is frequently praised as excellent and varied (fresh fruit, good buffet), though one report criticised the packed takeaway breakfast as meagre and some issues with tableware cleanliness.
Overall Experience
7.3
Overall impressions are positive due to location, service and breakfast, but repeated cleanliness problems, occasional noise and minor room faults lowered the overall guest experience for a number of visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Designer Rooms and Sustainable Features
Experience luxury and sustainability combined in our designer rooms furnished with Danish design furniture by Paustian. Enjoy modern bathrooms, tea/coffee facilities, and flat-screen TVs in every room, along with eco-friendly air cooling systems.

Fitness and Dining Options
Stay active at our free 24-hour gym equipped with state-of-the-art exercise machines and built-in TV screens. Indulge in delicious burgers and grilled dishes at our on-site restaurant, Bark, and unwind with cocktails and house beers at the bar.

Convenient Location and Transportation
Located just 7 minutes by train from Copenhagen city and Tivoli Gardens, our hotel offers easy access to the city center, Copenhagen Airport, and Malmö, Sweden from Ørestad Station only 150 meters away. Plus, Field’s Shopping Centre is a mere 3-minute walk. Book now for a perfect blend of luxury, sustainability, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 5822 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.4
Room Quality: 8.2
Amenities: 8
Value for Money: 8.8
Food and Beverage: 8.7
Overall Experience: 7.3
G
Gitte • extended_group • dk
8
2026-11-07 • via Nuitee
A
Abdul • solo_traveller • ng
7
2026-11-07 • via Nuitee
P
Peter • couple • se
10
Perfekt för vår vistelse i området!
Pros:

Trevlig personal, bra läge, fantastiskt utsikt!

2026-11-07 • via Nuitee
J
Janis • family_with_children • lv
9
Pros:

Breakfast was delicious, comfortable room.

2026-11-07 • via Nuitee
J
Jonna • solo_traveller • fo
10
2026-11-06 • via Nuitee
M
McCarthy • solo_traveller • ie
10
2026-11-04 • via Nuitee
P
Pavel • solo_traveller • cz
9
2026-11-04 • via Nuitee
M
Morten Hyldgaard • couple • dk
7
Ok
Cons:

Der var støj fra elevatoren på værelset

2026-11-04 • via Nuitee
S
Susanne • couple • dk
9
2026-11-03 • via Nuitee
S
Sefa • solo_traveller • fr
8
2026-11-03 • via Nuitee
M
Marie • family_with_children • de
8
God udsigt, god beliggenhed.
Pros:

Dejlig atmosfære. Godt værelse med det man har brug for.
God udsigt.

Cons:

Der manglede danskvand til morgenmaden og rørægget var ikke lavet af rigtige æg. Lidt trist på et hotel i denne kategori synes jeg.
Ellers god morgenmad.

Lidt træls at der ikke er bruseforhæng. Og at man ikke kan lufte ud på værelset.

2026-11-02 • via Nuitee
A
Annamaria • family_with_children • ro
10
Well-worth the money spent
Pros:

It was very clean, very close to all means of transportation, attentive and helpful staff

Cons:

A tip of improvement:although the breakfast was great, it was the same every morning, so a bit of diversity would be needed.

2026-11-02 • via Nuitee
K
Karoline Brix • couple • dk
9
Pisse godt, sødt personale, og bare lækkert
Pros:

Det var pænt og smukt

Cons:

Sengen var elendig vi begge sov ikke så meget

2026-11-02 • via Nuitee
J
Jan Lindeberg • couple • dk
8
Rigtig fint ophold
Pros:

Imødekommende personale.
In-house restauranten, Bark, var høj kvalitet for rimelig pris.
Godt udvalg i morgenmadsbuffetten.
Med et værelse på 22. etage med vindue mod syd: Fabelagtig udsigt over Kalvebod Fælled.
I sengen: To hovedpuder, der faktisk var forskellige, så man kunne vælge den, der passede en bedst.
Køleskab på værelset. Det er fornemt.

Cons:

Trækket i toilettet på værelset var ikke godt nok. Det krævede en del forsøg at få papir ud.
Når badet blev brugt, blev området omkring toilettet meget vådt, for skærmen lukkede ikke ordentligt af.
Udvalget til morgenmaden var bredt, men det var også på kanten til lidt kedeligt. Det er ikke forskelligt fra stort set alle andre hoteller; de varme retter bliver hurtigt lidt triste. En bedre müsli / granola og yoghurt havde gjort underværker.
Antenne-forbindelsen til TV'et var ustabil. Læg dertil at udvalget af kanaler var virkelig skrabet, og så er det ikke der, man skal satse på underholdning.

2026-11-02 • via Nuitee
A
Anna • family_with_children • pl
9
Spokojny i wygodny hotel
Pros:

Blisko komunikacja

2026-11-01 • via Nuitee
V
Vinnie • couple • dk
8
Pros:

Stort værelse - god morgenmad

Cons:

Meget irriterende at booke 2 sengs værelse og så alligevel skulle sove i dobbeltseng

2026-11-01 • via Nuitee
D
Dorthe • family_with_children • dk
9
2026-11-01 • via Nuitee
M
Matvii • family_with_children • ua
10
2026-11-01 • via Nuitee
J
Jacob • couple • dk
7
Udemærket
Pros:

Beliggenheden, smuk lobby og stille værelse.

Cons:

Vi havde bestilt høj etage og fik 18’ene. En vi kendte som havde bestilt normalt fik 20’erne etage. Mindre detalje, men vi har trods alt betalt ekstra for det.
Dertil var døren ud mod vejen lukket hele dagen hvilket var træls at man skulle gå hele vejen rundt om.

2026-11-01 • via Nuitee
T
Tamara • family_with_children • gb
8
2026-11-01 • via Nuitee