Hartsfield Manor

Hotels
8.4 (850 reviews)
Sandy Lane , Dorking , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Good value for money
Well-kept grounds
Cons:
Cleanliness issues
Occasional lack of amenities
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues, indicating room could have been cleaner.
Service
9.2
Many reviews praised the helpful and accommodating staff.
Location
8.74
Great location noted for being quiet and beautiful, with some accessibility concerns.
Room Quality
8.19
Rooms generally equipped well, but some dated aspects noted.
Amenities
8.22
Good amenities, although some guests requested improvements.
Value for Money
8.68
Strong value for the price according to multiple reviews.
Food and Beverage
7.73
Mixed reviews on food quality, with some expressing dissatisfaction.
Overall Experience
8.7
Guests enjoyed their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Tranquil Countryside Setting: Nestled in 16 acres of serene Surrey countryside, Hartsfield Manor offers a perfect blend of Victorian elegance and modern comforts. Surrounded by lush lawns and garden terraces, the property provides a peaceful retreat for guests.

Luxurious Amenities: Each room is equipped with a flat-screen TV and a private bathroom, with some rooms offering picturesque garden views. Guests can unwind in the fully equipped gym or enjoy a delicious meal at the on-site restaurant, known for its use of local produce and seasonal ingredients.

Convenient Location: Situated just 5 miles from Redhill railway station and the M25 motorway junction, the hotel provides easy access to nearby attractions like Chessington World of Adventures and Hampton Court Palace. With Gatwick Airport a mere 9 miles away, Hartsfield Manor is the ideal choice for both leisure and business travelers.

Book your stay at Hartsfield Manor now to experience the perfect blend of luxury and tranquility.

Important information:

Please note there are no twin rooms available at Hartsfield Manor.

When booking 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £14 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 850 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jeanie • solo_traveller • gb
10
Pros:

The staff, facilities and food were all excellent. A beautiful venue and great value for money.

Cons:

Nothing

2026-07-04 • via Nuitee
L
Leon Resie • solo_traveller • nl
5
Teleurstellend
Pros:

Omgeving

Cons:

De tweepersoons kamer was niet voorbereid op twee personen: gebrek aan handdoeken en toiletartikelen.

2026-07-01 • via Nuitee
P
PAUL • couple • gb
7
2026-07-01 • via Nuitee
B
Betty • solo_traveller • gb
8
2026-07-01 • via Nuitee
R
ray • couple • gb
9
Loved the stay, beautiful property in stunning location.
Pros:

The room we had was perfect. Nice fan cooling room as we visited just at the end of the very hot weather. Bathroom great with powerful shower.

Cons:

Key fob was a problem. Although we had it checked before walking to the room, it still did not work so my husband had to walk back to reception to sort key out. It was also a shame that the lunch we ordered and the teas and coffees weren't great, but we were there for a wedding so all food and drinks were provided following lunch.

2026-06-30 • via Nuitee
S
SDK1956 • solo_traveller • de
6
Absolut NICHT empfehlenswert!
Pros:

Schön gelegen mitten im Grünen.

Cons:

Alter heruntergekommener Kasten auf einer langgezogenen Anlage.
Wir sind über den hinteren Eingang hinein, weil es nur noch dort Parkplätze gab, und man hat ungelogen das Gefühl in einem Krankenhaus oder Altenheim gelandet zu sein.
Man kämpft sich von dort bis zur Rezeption vor, ein kleiner vollgemüllter Raum mit Tresen.
Die Zimmer (extra nah beieinander bestellt) könnten nicht weiter voneinander entfernt sein; eines davon im Torhaus und von unserem Parkplatz ca.1 km entfernt.
Aber das Schlimmste sind die wirklich kleinen und herunter gekommenen Zimmer (vor allem im Torhaus)
DRECKIG!

Woher hat dieses Haus 4 Sterne ???

Mehr ist nicht zu sagen, denn wir sind sofort wieder abgereist!

So wenig Urlaub und dann SO ETWAS. Rausgeschmissenes Geld.

2026-06-28 • via Nuitee
M
Marie • solo_traveller • gb
9
Fabulous, will be back.
Pros:

Beautiful hotel in a fabulous location! Wonderful staff and food, especially the lime and avacado cheesecake, which was divine. There was a wedding on the night I stayed but this had no impact on me, other than the great vibe it created.

Cons:

No air conditioning in the room, which made it a little uncomfortable to sleep on a very warm night - certainly not a deal breaker though.

2026-06-27 • via Nuitee
C
Cornelis • solo_traveller • nl
8
2026-06-26 • via Nuitee
D
Danny • solo_traveller • gb
10
Pros:

Lovely surroundings and the rooms we're lovely very comfy beds.

Cons:

No air-conditioning but we got fans so did the job. Only 1 barman on duty so there's quite a que as it was a wedding day it didn't really work. But it was ok.

2026-06-21 • via Nuitee
C
Courtney • solo_traveller • gb
9
Great attention to detail and service , especially at Breakfast and evening meal
Pros:

Great atmosphere

Cons:

All good

2026-06-19 • via Nuitee
S
Sarah • couple • gb
9
Delightful, a real gem hidden in the countryside
Pros:

Smaller than I anticipated giving it a cosy feel and not too far to walk between the various elements of the wedding or room

Cons:

Ladies toilets cramped

2026-06-13 • via Nuitee
N
Nikki • couple • gb
8
Worthwhile
Pros:

Location was great
Breakfast was lovely ☺️

Cons:

It’s very dated
The carpets aren’t cleans and aren’t lying on the fooor correctly anymore e

2026-06-13 • via Nuitee
Y
yusuf • couple • gb
10
Lovely friendly staff
Pros:

Location staff and grounds building

Cons:

Liked everything

2026-06-10 • via Nuitee
H
Helen • solo_traveller • gb
6
2026-06-10 • via Nuitee
H
Hilary • couple • gb
8
There was a wedding at the venue but it didn't interfere with our stay.
2026-06-09 • via Nuitee
M
Matthew • solo_traveller • gb
7
Pros:

Lovely Breakfast, helpful staff members.

Cons:

The room was ok , but felt like it could do with a good clean. The shower screen wasn't very good and spent ages mopping water up after a shower as it appears the seal had gone.

2026-06-08 • via Nuitee
K
Keith Philip • solo_traveller • gb
8
Slightly disappointed
Pros:

The ambience of the hotel and the grounds

Cons:

Unfortunately the bar meal was not good but they offered me a free drink as compensation

2026-06-06 • via Nuitee
L
LEE • extended_group • gb
9
2026-06-05 • via Nuitee
H
Hanna • extended_group • au
10
Pros:

Beautiful grounds, room was lovely - great location - went down to local pub for a lovely dinner within walking distance.

2026-06-01 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-01 • via Nuitee