Hartsfield Manor

Hotels
8.4 (891 reviews)
Sandy Lane , Dorking , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Good value for money
Well-kept grounds
Cons:
Cleanliness issues
Occasional lack of amenities
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues, indicating room could have been cleaner.
Service
9.2
Many reviews praised the helpful and accommodating staff.
Location
8.74
Great location noted for being quiet and beautiful, with some accessibility concerns.
Room Quality
8.19
Rooms generally equipped well, but some dated aspects noted.
Amenities
8.22
Good amenities, although some guests requested improvements.
Value for Money
8.68
Strong value for the price according to multiple reviews.
Food and Beverage
7.73
Mixed reviews on food quality, with some expressing dissatisfaction.
Overall Experience
8.7
Guests enjoyed their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Tranquil Countryside Setting: Nestled in 16 acres of serene Surrey countryside, Hartsfield Manor offers a perfect blend of Victorian elegance and modern comforts. Surrounded by lush lawns and garden terraces, the property provides a peaceful retreat for guests.

Luxurious Amenities: Each room is equipped with a flat-screen TV and a private bathroom, with some rooms offering picturesque garden views. Guests can unwind in the fully equipped gym or enjoy a delicious meal at the on-site restaurant, known for its use of local produce and seasonal ingredients.

Convenient Location: Situated just 5 miles from Redhill railway station and the M25 motorway junction, the hotel provides easy access to nearby attractions like Chessington World of Adventures and Hampton Court Palace. With Gatwick Airport a mere 9 miles away, Hartsfield Manor is the ideal choice for both leisure and business travelers.

Book your stay at Hartsfield Manor now to experience the perfect blend of luxury and tranquility.

Important information:

Please note there are no twin rooms available at Hartsfield Manor.

When booking 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.4
Based on 891 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
S
Sarah • couple • gb
10
Would stay again
Pros:

Beautiful place , lovely comfy beds .
Breakfast was good

Cons:

Nothing

2026-09-17 • via Nuitee
H
Harihara puthra Sharma • couple • gb
10
2026-09-14 • via Nuitee
A
Andrew Easthope • solo_traveller • gb
7
Pros:

The food was good at the wedding breakfast..
Some of the stay, a little unhappy to be serving but, we found it to be funny

Cons:

Booking. Com taking the cost of the stay out of my account before we stayed there
We won't be using Booking. Com again!!!

2026-09-13 • via Nuitee
A
Alan • couple • gb
9
2026-09-11 • via Nuitee
P
Penny • couple • gb
9
a good value stay
Pros:

love room 18

Cons:

nothing

2026-09-11 • via Nuitee
G
Greg_xyz • solo_traveller • gb
8
2026-09-06 • via Nuitee
W
Wells • solo_traveller • gb
9
Pros:

The bed was very comfortable, ambience good, lovely setting. Breakfast was ok, food good but a little chaotic.

Cons:

Not very good set- up in bedroom for doing hair/ make-up as lighting a bit poor and no mirror near sockets.
Bathroom needs seal on shower screen as flooded when taking a shower. ( I forgot to tell staff, needs fixing) room 35!

2026-09-06 • via Nuitee
A
Andrew • solo_traveller • gb
8
Very relaxing helpful and welcoming staff. Lovely food
Pros:

The location and grounds so well kept. Original building

Cons:

The bathroom was abit dated shower didn’t work well

2026-09-05 • via Nuitee
M
Marc • solo_traveller • fr
7
Stop over
Pros:

The dinner service team were excellent, as was the barman, and the room itself was very nice and comfortable.

Cons:

The welcome and departure felt a little disjointed, as on both occasions we had to wait for someone to arrive to assist us. It would also have been helpful to know in advance that we were staying in the lodge, as we had already unloaded the car before realising we needed to reload everything and drive down to the lodge. The dinner itself was also a little disappointing. The lighting in the bathroom needs to be brighter.

2026-08-26 • via Nuitee
I
Ieva • solo_traveller • gb
3
2026-08-26 • via Nuitee
P
Patricia • solo_traveller • gb
10
2026-08-24 • via Nuitee
A
Anna • solo_traveller • gb
10
Good
Pros:

Good

Cons:

Bad that booking is FORCING ME to write a review before I can navigate away from this page

2026-08-22 • via Nuitee
T
Tolu • couple • gb
9
2026-08-22 • via Nuitee
P
Pauline • solo_traveller • gb
9
The lodge is the answer
Pros:

We stayed in the lodge for a wedding. Nice comfortable clean room. Fine for us and quiet. The wedding DJ played ridiculously loud music in the hotel and it was a relief to get away. There is no need to play that loud. I can only assume he has damaged his hearing already. We asked him to turn it down but he ignored our requests. Breakfast was fine and our evening meal was good. All other staff were lovely and helpful.

Cons:

Don't stay in main hotel on wedding nights.

2026-08-17 • via Nuitee
P
Patrick • couple • gb
5
2026-08-17 • via Nuitee
J
Juanita • extended_group • gb
10
Pros:

Everything about the place was great!

2026-08-13 • via Nuitee
M
matt • solo_traveller • gb
9
2026-08-13 • via Nuitee
S
Sebastian • couple • gb
9
2026-08-13 • via Nuitee
L
Lesley • couple • gb
9
Four nights fantastic respite from a disastrous house move nearby.
Pros:

Beautiful location. Friendly staff. Excellent food. Pretty room in the lodge with excellent views and privacy.
The reception staff were really accommodating when we twice added on extra nights.

Cons:

A fridge in the room would have been nice especially in this hot weather. Sometimes we only had one hand towel between us and only one small bottle of water. But these are minor niggles

2026-08-10 • via Nuitee
S
STEPHEN • solo_traveller • gb
6
Disappointed
Pros:

It's a very pretty building Breakfasts food was ok. Bed was comfortable.

Cons:

We were placed in the Lodge. Got dropped off at reception and were then told that our room was a 4 minute walk back up the driveway (with our luggage) No offer of help and we are both retired. Could have been raining. Staff were not helpful. There is no fridge in the room.

2026-08-10 • via Nuitee