Hartsfield Manor

Hotels
8.4 (860 reviews)
Sandy Lane , Dorking , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Good value for money
Well-kept grounds
Cons:
Cleanliness issues
Occasional lack of amenities
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness issues, indicating room could have been cleaner.
Service
9.2
Many reviews praised the helpful and accommodating staff.
Location
8.74
Great location noted for being quiet and beautiful, with some accessibility concerns.
Room Quality
8.19
Rooms generally equipped well, but some dated aspects noted.
Amenities
8.22
Good amenities, although some guests requested improvements.
Value for Money
8.68
Strong value for the price according to multiple reviews.
Food and Beverage
7.73
Mixed reviews on food quality, with some expressing dissatisfaction.
Overall Experience
8.7
Guests enjoyed their stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:26

Property Description

Tranquil Countryside Setting: Nestled in 16 acres of serene Surrey countryside, Hartsfield Manor offers a perfect blend of Victorian elegance and modern comforts. Surrounded by lush lawns and garden terraces, the property provides a peaceful retreat for guests.

Luxurious Amenities: Each room is equipped with a flat-screen TV and a private bathroom, with some rooms offering picturesque garden views. Guests can unwind in the fully equipped gym or enjoy a delicious meal at the on-site restaurant, known for its use of local produce and seasonal ingredients.

Convenient Location: Situated just 5 miles from Redhill railway station and the M25 motorway junction, the hotel provides easy access to nearby attractions like Chessington World of Adventures and Hampton Court Palace. With Gatwick Airport a mere 9 miles away, Hartsfield Manor is the ideal choice for both leisure and business travelers.

Book your stay at Hartsfield Manor now to experience the perfect blend of luxury and tranquility.

Important information:

Please note there are no twin rooms available at Hartsfield Manor.

When booking 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £14 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 860 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
Jacqueline couple fr
10
Very nice, would stay again.
Pros:

Very good

2026-07-25 via Nuitee
J
jane solo_traveller pt
10
2026-07-25 via Nuitee
J
John couple gb
4
Disappointing.
Pros:

The room was comfortable but beware there is no lift. We had to go up 5 flights of stairs to get to our room.

Cons:

Restaurant. Dinner, really appetising menu and delicious food let down by incredibly slow service and obvious staff training deficiencies such as no bread offered despite some very nice looking salted butter pats on the table. Half way through the meal I asked, and a basket of nicely warmed bread rolls appeared.
Restaurant. Breakfast. Clearly understaffed, had to wait 10 minutes for anyone to appear front of house. After seating two couples who had been waiting even longer we were seated at a table which had received a cursory dusting but still had a table cloth stained with Jam and coffee. The buffet was standard cereal, yoghurt, fruit juice, beans, potato croquesttes, bacon, sausage, scrambled eggs and toast your own toast. There are no vegetarian options and after waiting over 5 minutes for the fried eggs to be replenished they all came out broken and over cooked.
So in summary, the accommodation was comfortable, the bar was fine, although they had run out of several draught beers and cider, but, fellow travellers, avail yourselves of the catering facilties at your peril. For us, it marred the entire stay.

2026-07-23 via Nuitee
K
Kelly solo_traveller gb
10
2026-07-23 via Nuitee
L
Lindi couple za
8
Great countryside location
Pros:

Superb served breakfast.

2026-07-21 via Nuitee
E
Ewins couple gb
9
it done what we needed it to
Pros:

it was in the right location for us

Cons:

Could of had more staff on

2026-07-21 via Nuitee
A
Alan couple gb
9
Very pleasant
Pros:

Hotel and location excellent

Cons:

Choice of menu and food also waiter didn't seem to want to be there

2026-07-20 via Nuitee
C
Craig solo_traveller gb
8
Very pleasant
Pros:

Location, setting, view. Nice staff

Cons:

Too hot! Not their fault but more fans or AC would have helped

2026-07-19 via Nuitee
J
Jackie solo_traveller gb
10
2026-07-18 via Nuitee
A
Alexandra couple gb
8
Pros:

Beautiful property, lovely grounds and fantastic food

2026-07-16 via Nuitee
D
Diane couple gb
9
Beautiful setting, lovely manor house,price much cheaper than expected
Pros:

Didn't have breakfast, but was pleased to be moved from the annex into the main house due to the heat

Cons:

Tv turned up fully but ha4d to hear it, had to use subtitles

2026-07-12 via Nuitee
E
Elizabeth couple gb
7
Very relaxed, good breakfast ideal for us visiting friends.
Pros:

Beautiful house with lovely grounds

Cons:

Our room was exceptionally hot but to be fair it’s was mid July heatwave. The hotel did supply a fan and we had brought our own from home but I’m guessing like most hotels they will need to consider air conditioning

2026-07-12 via Nuitee
D
DJP69 solo_traveller au
8
2026-07-08 via Nuitee
K
katherine solo_traveller gb
10
2026-07-08 via Nuitee
Y
yasmin couple gb
9
cosy peaceful night
Pros:

everything

Cons:

nothing

2026-07-07 via Nuitee
J
JASHistory solo_traveller ie
7
Peaceful stay
Pros:

Beautiful setting and very close to Reigate and Redhill.
Helpful staff and great breakfast
We stayed in the upstairs of the Annex and even with a wedding at the venue we had no disturbance.
Very peaceful place and we would go back.

Cons:

We don't like having to climb into a bath to have a shower. If going back would want to see if they have rooms with showers.
The receptionist asked if we needed help with our bags and if staying in the upstairs of the annex, as we were, you would struggle with large cases. So lesson learnt accept the offer of help.

2026-07-06 via Nuitee
J
Jeanie solo_traveller gb
10
Pros:

The staff, facilities and food were all excellent. A beautiful venue and great value for money.

Cons:

Nothing

2026-07-04 via Nuitee
P
PAUL couple gb
7
2026-07-01 via Nuitee
B
Betty solo_traveller gb
8
2026-07-01 via Nuitee
L
Leon Resie solo_traveller nl
5
Teleurstellend
Pros:

Omgeving

Cons:

De tweepersoons kamer was niet voorbereid op twee personen: gebrek aan handdoeken en toiletartikelen.

2026-07-01 via Nuitee