Hotell Dialog

Hotels
5.9 (4328 reviews)
Dialoggatan 1 , Stockholm , SE

listing image 1
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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Low price / good value for short stays
Free/ample parking
Friendly and helpful staff
Breakfast buffet with variety
Location near shops / Heron City and bus connections
Family rooms / space for groups
Cons:
Very poor cleanliness (stains, smells, silverfish)
Worn / poorly maintained rooms and furniture
Old or damaged mattresses
Unpleasant odors in corridors and toilets
Dry or low-quality breakfast items (bread)
Towel and linen quality issues
Some noise and perceived unsafe area
Misleading photos / expectations vs reality

Categories

Cleanliness
2.5
Consistent complaints about dirty rooms: stained bedding, urine-like stains on floors, silverfish, foul smells in corridors and toilets — clear hygiene issues.
Service
7.5
Multiple mentions that staff are friendly and accommodating; positive interactions reported despite other hotel problems.
Location
6.5
Convenient for parking, near shops/Heron City and has good bus connections, but a few guests found the area feeling unsafe or noisy at night.
Room Quality
4.5
Rooms often described as old and worn: broken lamps, delaminating floors, poor/older mattresses and insufficient furnishings in some family rooms.
Amenities
6
Free parking and a breakfast buffet are positives; issues reported with towel quality, missing hand towels and limited beverage machine options.
Value for Money
7
Several guests call the hotel 'prisvärt' / good for the price — acceptable for short overnight stays despite maintenance shortcomings.
Food and Beverage
6
Breakfast generally described as having choices and being inexpensive, though complaints include very dry bread and limited juice options.
Overall Experience
7.2
Mixed overall: many hygiene and maintenance complaints but recurring praise for price, parking and friendly staff — acceptable for brief stays for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 00:57

Property Description

Hotel Dialog offers convenient accommodation near Stockholm's major attractions. Comfortable Rooms with Essential Amenities like free Wi-Fi and private parking make it a practical choice. Buffet Breakfast and Lobby Kiosk ensure a fulfilling dining experience. Great Location for Shopping and Entertainment, with the IKEA store and Heron City mall in close proximity. Book now for a pleasant stay at Hotel Dialog.

Important information:

Hotell Dialogue requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking.

If you expect to arrive after 22:00, please inform Hotell Dialogue in advance.

When booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Location

Guest Reviews

5.9
Based on 4328 reviews
Cleanliness: 2.5
Service: 7.5
Location: 6.5
Room Quality: 4.5
Amenities: 6
Value for Money: 7
Food and Beverage: 6
Overall Experience: 7.2
C
Christer • couple • se
5
2026-09-19 • via Nuitee
M
Mosta • solo_traveller • se
10
Great and perfect stay
Pros:

Everything as expected

2026-09-19 • via Nuitee
F
Fakhar • family_with_children • pk
10
Pros:

Very good property to stay in Stockholm

2026-09-18 • via Nuitee
E
Emelie • extended_group • se
5
Trevlig personal men för högt pris med tanke på utseende och lyhördhet.
Pros:

Trevlig personal.

Cons:

Det var väldigt lyhört så man blev väckt tidigare på morgonen när andra gick utanför och pratade och rummet var också ganska slitet på väggarna. Städningen var inte helt toppen heller och det fanns ingen duschtvål som det brukar göra på hotell, och det skulle finnas hårfön men det fanns det inte. Var även smuts och saker under sängen, fläckar på sängkläder

2026-09-17 • via Nuitee
M
marzio • solo_traveller • it
1
Pros:

Niente e non metto neanche foto per non sprecare spazio.

Cons:

Letto sporco mensola del bagno rotta scrivania tutta rovinata. Cacata di uccello sul vetro. Cattivo odore dal bagno. Mancavano gli asciugamani. Nel corridoio una perdita da impianto termico ha rotto le scatole tutta la notte per il secchio messo sotto. Serve altro??

2026-09-17 • via Nuitee
R
Ralph • couple • nl
8
Mooi Halfweg ons doel.
Pros:

Goede ligging en prima voor een stop.

2026-09-17 • via Nuitee
S
Sonja Karin • couple • be
5
ett nödvändigt ont
Pros:

parkeringsplatsen

Cons:

de luktade riolering i rummet men vi fick byta till ett annat. mögel på dushgardinen

2026-09-17 • via Nuitee
D
Djermanovic 8-5 • solo_traveller • rs
5
Pros:

Room was okay nothing special

Cons:

The bathroom was not clean and it smelled.

2026-09-16 • via Nuitee
H
Helen • couple • gb
1
Never ever ll recommend to someone ll stay there
Pros:

Nothing

Cons:

Staff and the room

2026-09-16 • via Nuitee
P
Pirita • solo_traveller • se
2
Besvikelse
Pros:

Frukosten ganska ok.

Cons:

Sängen mycket obekväm, inget nattduksbord, brandlarmet gick båda nätterna, fick ingen återkoppling av personal. En annan gäst sa att det var nog falsklarm.

2026-09-16 • via Nuitee
A
Anja Cecilie Bach-Bak Andersen • solo_traveller • dk
7
Pros:

Ok værelse gode senge stort baderum

Cons:

Meget kedelig morgen mad

2026-09-16 • via Nuitee
V
Victoria • couple • es
1
2026-09-15 • via Nuitee
M
Michael • extended_group • se
2
2026-09-15 • via Nuitee
V
Victoria • couple • es
1
Labai baisus viezbutis,labiau cia barakas!labai purvina,smirda,vonioje jokios dezenfikacijos nedaro,nevażiuokit čia nors
Cons:

Scary movie

2026-09-15 • via Nuitee
J
Jenni • family_with_children • fi
1
Kamala kokemus!
Pros:

En valitettavasti mistään. Hotelli ei ollut lainkaan kuvien kaltainen vaan täysin käyttökelvoton ja homeessa.

Cons:

Voimakas tupakanhaju kylpyhuoneessa. Sängyt likaiset ja huoneessa voimakas vanhan tupakan haju sekä homeen haju. Huoneen vessassa ulosteet pöntössä. Kaikenkaikkiaan todella hirveä kokemus!

2026-09-14 • via Nuitee
L
Lennart • solo_traveller • se
2
Pros:

Frukosten var ok.

Cons:

Inte välstädat, trasigt tvättställ, dåligt lyse på toaletten, duschhandtaget satt inte fast.

2026-09-14 • via Nuitee
S
Shadi • family_with_children • se
6
2026-09-13 • via Nuitee
M
Maria • family_with_children • se
7
Vi tillbringade inte mycket tid på hotellet och läget var bra, sköna sängar . Så vi var nöjda
Pros:

Bra läge. Bra pris. Bra med parkering

Cons:

Incheckning var 15:00 men när vi kom fram 16:10 var rummet inte klart. Vi kom in till rummet 16:50 vilket fördröjde våra aktivitet för kvällen. Efter en 5h resa vill man helst slippa vänta på att städerskan ska bli klar med ens rum.

Tv apparaterna funkade inte heller på våra rum, vi fick ena tv-n fixat av personal och nöjde oss med en fungerande tv.

Slitna badrum med mögel.

Litet utrymme vid frukost så man fick vänta tills där blev lediga platser varje morgon.

2026-09-13 • via Nuitee
S
Sanija • solo_traveller • se
1
Pros:

Ingeting blev bara besviken

Cons:

När vi väll kom fram de var inte städat rummet fick vänta 1 tim till dem skulle städa plus de var endå smutsigt , frukost var så dålig brödet var gammalt de var absolut inte värt den priset . Rekomenderar inte alls den hotellet

2026-09-13 • via Nuitee
J
Jack • couple • gb
4
Did the job but would stay somewhere else next time
Pros:

The room was good enough

Cons:

The place had a very weird atmosphere. The outside of the building looks really run down. The free breakfast isn’t good enough to be the deciding factor on whether you stay here or not.

2026-09-12 • via Nuitee