Hampton Inn & Suites by Hilton Syracuse Dewitt

Hotels
•
Hampton Inn
8.6 (668 reviews)
3017 Erie Boulevard East , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Pool maintenance issues
Stains on sheets

Categories

Cleanliness
8.18
Mixed reviews with mentions of small stains on sheets and couch, but overall cleanliness was noted positively.
Service
9.15
Staff was friendly and accommodating, although some distraction was noted.
Location
8.69
Convenient location.
Room Quality
8.64
Generally clean, large enough, but noted issues with bathroom fan and TV positioning.
Amenities
8.17
Pool maintenance issues were reported, but overall amenities were adequate.
Value for Money
9.13
Great price for what was received.
Food and Beverage
8.18
Breakfast was good but had notable issues with restocking and limited options.
Overall Experience
8.65
Overall stay was comfortable with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:21

Property Description

Convenient Location and Amenities
This hotel, just 3.5 miles from Syracuse University, offers an indoor pool and modern guest rooms with flat-screen TVs. Guests can enjoy free WiFi, a hardwood desk, and a coffee maker in each room.

Delicious Breakfast and Business Facilities
Start your day with a hot continental breakfast served daily at this smoke-free hotel. Need to work? The business center is conveniently located off the lobby. Laundry facilities are also available for your convenience.

Nearby Attractions and Airport
Explore nearby attractions like Le Moyne College, just a 5-minute drive away. Plus, with Syracuse Hancock International Airport located 11.2 miles from the hotel, traveling is a breeze.

Book your stay at Hampton Inn & Suites by Hilton Syracuse Dewitt for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 668 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 8.65
Q
Qipan • couple • us
10
2026-05-21 • via Nuitee
A
Amanda • couple • us
9
2026-05-13 • via Nuitee
B
Barkins • solo_traveller • us
1
Pros:

I'm a preferred customer and I need one more night today, I stayed here last night need one more night tonight

Cons:

Hello I i needed one more night tonight after my stay last night , may 60 May 7th I am in thus need to use the room one more night tonight.\n My apartment still isn't ready. I am a preferred customer, and I'm open that can make a difference for my stay at the Hampton on every boulevard. Tonight.

2026-05-07 • via Nuitee
S
Shannon • couple • us
9
2026-05-06 • via Nuitee
V
Vinesha • solo_traveller • us
10
2026-05-06 • via Nuitee
D
david • solo_traveller • us
9
Nice hotel. Bring quarters.
Pros:

Clean, spacious, modern rooms with good WiFi and TV.

Cons:

They have a coin operated guest laundry but have no change on the premises. After unsuccessfully trying local businesses, we had to walk to a laundromat. Also, you had to run the water for at least five minutes in the shower before it got hot

2026-05-04 • via Nuitee
T
Theresa • couple • us
9
Overnight visit
Pros:

Very clean, comfortable bed, yummy breakfast

2026-05-04 • via Nuitee
R
Rudolph • solo_traveller • us
8
Pros:

Nice and clean

Cons:

Ok

2026-04-26 • via Nuitee
M
Mary • extended_group • us
10
Great place to stay in Syracuse.
Pros:

Very comfortable room with a nice breakfast.

2026-04-26 • via Nuitee
H
healio4 • Family • Massachusetts
2
Very, very poor hotel
Pros:

This may be the worst hotel I've ever been to. The front desk staff (when they were actually present which was rarely) were extremely rude. The room we were given smelled awful and when I asked for another room the staff member said if I didn't like the new room I could leave the hotel (it was almost 10 pm). There were no sheets or blankets for the pull-out sofa bed although there were three of us. There was a dirty mattress pad on the sofa bed (it had Nerds or some other hard candy pieces on it). When I told the front desk staff about that they said "good" when I said that I brushed off the candy. I was given a hard time about getting linens for the sofa bed, and when I did get them there was a duvet cover but no top sheet or duvet. I went back to the front desk and was told I was just looking for reasons to complain. He eventually relented and provided another set of linens.

The location is poor, located 3 miles from downtown Syracuse, immediately adjacent to a highway, and in a pretty rough neighborhood.

2026-04-18 • via Tripadvisor
R
Robert • solo_traveller • us
8
2026-04-14 • via Nuitee
L
Luigi • family_with_children • us
7
It was very convenient to Syracuse University. The front staff were very personable when we arrived.
Pros:

It was very convenient to Syracuse University. The front staff were very personable when we arrived

2026-04-12 • via Nuitee
J
Jennifer • family_with_children • us
9
We enjoy staying here when in town for my son's wrestling tournaments
Pros:

The staff at the front desk were absolutely lovely.

Cons:

a couple gluten free breakfast options would have been nice

2026-04-11 • via Nuitee
B
Bor-Chung • couple • us
10
Excellent
Pros:

Clean, convenient!

Cons:

None

2026-04-11 • via Nuitee
F
Farah • family_with_children • us
10
Great location
Pros:

The room was spacious, clean, and comfortable. The pool was well-maintained. Staff were very courteous. Would definitely stay here again.

Cons:

Not applicable

2026-04-06 • via Nuitee
J
Jim • couple • us
8
2026-04-05 • via Nuitee
M
Mary • family_with_children • us
10
2026-04-05 • via Nuitee
Y
yomP4710QE • Family
2
Breakfast
Pros:

Breakfast, out of food. Rooms ok. Located at End of a road. Google Maps said “pass chuckie cheese then turn right”

2026-04-04 • via Tripadvisor
A
Aaron • solo_traveller • us
7
Nice hotel with huge rooms but didn’t have hot water for showers
Pros:

Spacious room, clean, friendly staff

Cons:

No hot water one morning. Couldn’t shower

2026-04-02 • via Nuitee
E
everett • solo_traveller • us
1
2026-04-02 • via Nuitee