Hampton Inn & Suites by Hilton Syracuse Dewitt

Hotels
•
Hampton Inn
8.6 (673 reviews)
3017 Erie Boulevard East , East Syracuse , us
+13153730333

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Pool maintenance issues
Stains on sheets

Categories

Cleanliness
8.18
Mixed reviews with mentions of small stains on sheets and couch, but overall cleanliness was noted positively.
Service
9.15
Staff was friendly and accommodating, although some distraction was noted.
Location
8.69
Convenient location.
Room Quality
8.64
Generally clean, large enough, but noted issues with bathroom fan and TV positioning.
Amenities
8.17
Pool maintenance issues were reported, but overall amenities were adequate.
Value for Money
9.13
Great price for what was received.
Food and Beverage
8.18
Breakfast was good but had notable issues with restocking and limited options.
Overall Experience
8.65
Overall stay was comfortable with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:21

Property Description

Convenient Location and Amenities
This hotel, just 3.5 miles from Syracuse University, offers an indoor pool and modern guest rooms with flat-screen TVs. Guests can enjoy free WiFi, a hardwood desk, and a coffee maker in each room.

Delicious Breakfast and Business Facilities
Start your day with a hot continental breakfast served daily at this smoke-free hotel. Need to work? The business center is conveniently located off the lobby. Laundry facilities are also available for your convenience.

Nearby Attractions and Airport
Explore nearby attractions like Le Moyne College, just a 5-minute drive away. Plus, with Syracuse Hancock International Airport located 11.2 miles from the hotel, traveling is a breeze.

Book your stay at Hampton Inn & Suites by Hilton Syracuse Dewitt for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 673 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 8.18
Overall Experience: 8.65
E
Ericka • solo_traveller • us
6
2026-07-09 • via Nuitee
D
Danielle • family_with_children • us
8
2026-07-06 • via Nuitee
R
Rehac • solo_traveller • us
5
Handicap room lacks ada bathroom
Pros:

The rooms was spacious. Front Staff was friendly and provided great service.

Cons:

The handicap Accessible room had some features for a wheelchair user. However the bathroom was NOT ADA compliant. The toilet was way too low. No bars for the toilet area. Door couldn't be shut unless you stood on the side of the toilet or over it. Not able to be used with a wheelchair or walker at all. Very challenging for someone using forearm crutches. The towels were also way off the ground. Someone in a wheelchair alone could never reach them. We didn't book a roll in shower room, but this one lacked proper bars in the tub to be safe for someone with mobility issues.

The room had a chemical smell when we walked in but thought it might be from cleaning. We know it's a pet friendly, however I woke up with more than a dozen bug bites my Dr. said look like clusters consistent with beg bugs. Would not stay here again.

2026-07-03 • via Nuitee
R
Renee • couple • us
1
Terrible I am getting a different hotel next time!!
Pros:

The pillows were very comfortable but no fresh toiletries all used…. The pool was closed.. the room was dirty…

Cons:

The pool was closed and staff was rude and hiding in the back office

2026-06-30 • via Nuitee
G
Gail • family_with_children • us
9
2026-06-28 • via Nuitee
R
Raul • couple • us
9
Was happy with my stay
Pros:

Clean

Cons:

The overall look of the property was well keep.

2026-06-21 • via Nuitee
M
Monica • extended_group • us
10
2026-06-04 • via Nuitee
E
Eggert • couple • us
10
2026-06-03 • via Nuitee
R
Rona • family_with_children • us
8
2026-06-03 • via Nuitee
Q
Qipan • couple • us
10
2026-05-21 • via Nuitee
A
Amanda • couple • us
9
2026-05-13 • via Nuitee
B
Barkins • solo_traveller • us
1
Pros:

I'm a preferred customer and I need one more night today, I stayed here last night need one more night tonight

Cons:

Hello I i needed one more night tonight after my stay last night , may 60 May 7th I am in thus need to use the room one more night tonight.\n My apartment still isn't ready. I am a preferred customer, and I'm open that can make a difference for my stay at the Hampton on every boulevard. Tonight.

2026-05-07 • via Nuitee
V
Vinesha • solo_traveller • us
10
2026-05-06 • via Nuitee
S
Shannon • couple • us
9
2026-05-06 • via Nuitee
T
Theresa • couple • us
9
Overnight visit
Pros:

Very clean, comfortable bed, yummy breakfast

2026-05-04 • via Nuitee
D
david • solo_traveller • us
9
Nice hotel. Bring quarters.
Pros:

Clean, spacious, modern rooms with good WiFi and TV.

Cons:

They have a coin operated guest laundry but have no change on the premises. After unsuccessfully trying local businesses, we had to walk to a laundromat. Also, you had to run the water for at least five minutes in the shower before it got hot

2026-05-04 • via Nuitee
R
Rudolph • solo_traveller • us
8
Pros:

Nice and clean

Cons:

Ok

2026-04-26 • via Nuitee
M
Mary • extended_group • us
10
Great place to stay in Syracuse.
Pros:

Very comfortable room with a nice breakfast.

2026-04-26 • via Nuitee
H
healio4 • Family • Massachusetts
2
Very, very poor hotel
Pros:

This may be the worst hotel I've ever been to. The front desk staff (when they were actually present which was rarely) were extremely rude. The room we were given smelled awful and when I asked for another room the staff member said if I didn't like the new room I could leave the hotel (it was almost 10 pm). There were no sheets or blankets for the pull-out sofa bed although there were three of us. There was a dirty mattress pad on the sofa bed (it had Nerds or some other hard candy pieces on it). When I told the front desk staff about that they said "good" when I said that I brushed off the candy. I was given a hard time about getting linens for the sofa bed, and when I did get them there was a duvet cover but no top sheet or duvet. I went back to the front desk and was told I was just looking for reasons to complain. He eventually relented and provided another set of linens.

The location is poor, located 3 miles from downtown Syracuse, immediately adjacent to a highway, and in a pretty rough neighborhood.

2026-04-18 • via Tripadvisor
R
Robert • solo_traveller • us
8
2026-04-14 • via Nuitee