Alton House Hotel

Hotels
7.6 (1641 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1641 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
F
Fatt solo_traveller gb
9
Cons:

I didn't like that restaurant and bar closed and nothing was mentioned upon arrival only when I was going to use them

2026-07-25 via Nuitee
J
Jessie couple gb
5
Good Location for our needs on this visit, but generally a bit disappointing.
Pros:

Our first room shower flooded the bathroom on the first two mornings of our stay and we were moved to another room. The room was in need of upgrade in a few areas eg cracked sink in bathroom. Bed was comfortable and we didn’t have breakfast.

Cons:

See above

2026-07-25 via Nuitee
A
Anna solo_traveller gb
5
A fair nights stay whilst visiting friends
Pros:

The location was great. Close to Waitrose and the station

Cons:

My bathroom was mouldy.

2026-07-25 via Nuitee
A
Adeola extended_group gb
3
Disappointing
Pros:

Location is easy to access
Pretty garden
Clean

Cons:

Staff mixed up several room bookings - resulted in entering pre occupied rooms and hassling guests. The team made no effort for amends. Did not care about the poor service. No air conditioning or fans for hot rooms in heat wave

2026-07-23 via Nuitee
M
Marc extended_group fr
7
2026-07-23 via Nuitee
C
Caitlin solo_traveller gb
10
Pros:

Friday. Staff, spacious and clean room

Cons:

Nothing, it was perfect

2026-07-23 via Nuitee
A
Anastasia extended_group gb
4
Pros:

Staff were friendly

Cons:

No air con hot and stuffy one small fan in room no other facilities like a little fridge , we had a broken kettle , very out dated rooms for nearly £100 a night , don’t think you get what you pay for

2026-07-22 via Nuitee
A
Andy family_with_children gb
9
Very good.
Pros:

Clean, comfortable & quiet. Helpful friendly staff.

2026-07-21 via Nuitee
S
Suzanne solo_traveller gb
9
A nice little find! So convenient for the town centre..
Pros:

It was well staffed and clean. The breakfast buffet was very good, well stocked & well organised. The ground floor room was very nice with a little patio outside. Good location & nice to have car parking on site. It felt very secure at night.

Cons:

The bed mattress was a bit' sunken' in the middle but I did sleep well anyway. The bathroom looked a little dated, but it was functional.

2026-07-20 via Nuitee
C
Chris solo_traveller gb
8
Pros:

Comfortable and clean, friendly welcoming staff, nice rooms, good breakfast.

Cons:

It's a shame they don't do lunches

2026-07-20 via Nuitee
L
Louise family_with_children gb
7
Not as good as it was
Pros:

Breakfast was good. Hotel has lovely original Georgian features.

Cons:

Attic room small and very hot. Found a Twix wrapper behind bedside locker which indicated room not thoroughly cleaned. Overall, not as good as my last stay 10 months ago. Didn't see that we had to hang a card on door if we wanted the room cleaning.

2026-07-19 via Nuitee
E
Elizabeth solo_traveller gb
10
Lovely good quality traditional hotel
Pros:

Hotel had gone to extent of providing a fan in room in unprecedented heat for UK weather. Staff were very pleasant and welcoming. Room was very clean, well provisioned and comfortable.

Cons:

No issues.

2026-07-19 via Nuitee
L
Lanae couple gb
4
Overall adequate for overnight stay. Would not return.
Pros:

Staff were excellent

Cons:

The wooden blinds on both windows were covered in dust. Window sills were dusty. The outside ledge of each drawer dusty. Phone and TV dusty.

2026-07-19 via Nuitee
T
Trudy couple nl
4
Een wat teleurstellend en verwaarloosd hotel.
Pros:

Op loopafstand van het station. 40 minuten wandelen naar Jane Austen huis in Chawton. Koffie bij ontbijt was goed.

Cons:

Bar: glazen zijn vuil en bier is lauw. Restaurant: na het zien van het smoezelige A4 tje met menu en lege restaurant hebben we daar van af gezien. Bed werd niet opgemaakt na de eerste nacht. Matras hobbelig.

2026-07-19 via Nuitee
S
Stanislavs couple de
3
Dissatisfaction and disappointment
Cons:

Worn, superior room does not look and feel like one, parking strreet light is directly on the balcony, so heavy light pollution, with blinds shut, no airflow, noisy fan, broken shower head. Mattress is wobbly and soft, when one turns it throws up the 2nd person sleeping on it. Person in next door room had a series of phone calls at 4:30, that felt like someone is talking in your room, so crazy thin walls. Total sleepless night. 0 value for the money.

2026-07-18 via Nuitee
J
John solo_traveller gb
8
Pleasant
Pros:

The welcome I received , the cleanliness of room and location of hotel were good.

Cons:

The hotel could do with installation of a lift for guests.

2026-07-17 via Nuitee
I
Irene solo_traveller au
9
Excellent day for a solo traveller.
Pros:

The location to the station just around the corner was great when you’ve got luggage. Check-in and staff were friendly. The room was very spacious and even though it was very hot a fan was provided which was quite adequate. Good supply of tea and coffee facilities.

2026-07-17 via Nuitee
B
Bogue solo_traveller gb
8
2026-07-17 via Nuitee
T
Trevor solo_traveller gb
7
1 night visit
Pros:

Location and car parking

Cons:

The room was hot, but it was 30 degrees outside. It was also rather a small room. I have stayed in nicer places for less.

2026-07-16 via Nuitee
M
Marcus solo_traveller gb
7
2026-07-14 via Nuitee