Alton House Hotel

Hotels
7.6 (1613 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1613 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
J
Jacky couple gb
9
Very satisfactory and good value
Pros:

Clean ans spacious room

Cons:

Nothing

2026-07-04 via Nuitee
K
Katy couple gb
9
Excellent value for money hotel with friendly, helpful staff.
Pros:

Great value for money, very helpful friendly staff. Have stayed previously and will be staying again.

2026-07-02 via Nuitee
I
ian solo_traveller gb
7
2026-07-02 via Nuitee
P
Peter couple gb
8
A good choice
Pros:

We enjoyed our two night stay at the Alton House Hotel - a good choice. An excellent location. A tasty, good value evening meal. Helpful staff on Reception. Our room was clean and comfortable.

Cons:

A lift would have been helpful for the top rooms ie in 35 - but would probably be impractical. People in adjoining room were rather noisy, but settled down… eventually!

2026-07-01 via Nuitee
L
Lubna S couple gb
6
Convenient, helpful staff.
Pros:

The hotel was located in a coveneient area for us to stay for an event we were attending.

Cons:

The towel rail in the bathroom was covered in dust and dirt.

2026-06-30 via Nuitee
M
Martina couple gb
5
2026-06-30 via Nuitee
T
Terry couple gb
6
Ok
Pros:

Not far from the office

Cons:

Menu

2026-06-30 via Nuitee
A
Andrew couple gb
7
For £60 there’s nothing much to complain about. But don’t expect too much.
Pros:

Although very tired the hotel is adequate

Cons:

Bright car park lights and thin curtains meant that the room was not really dark enough. The hotel is quite tired

2026-06-30 via Nuitee
D
David family_with_children no
8
Excellent base for exploring Jane Austen Land!
Pros:

location, good bar, room size, outside sitting area, proximity to railway station.

Cons:

no air con (very warm weather), breakfast rather basic.

2026-06-29 via Nuitee
P
Philip solo_traveller gb
3
Not a place to stay when it's hot!!
Pros:

The staff was lovely although quite a few seemed newly employed and lacked experience. Parking was good.

Cons:

Our room was very small for a double

This was very very much compounded by the weather being 35° which is of course no fault of the hotel.
The hotel has no air condioned areas. The rooms are certainly not air-conditioned.The hotel had provided a fan which was a big plus but frankly the room was unbearable due not only to the heat but because it was so tiny. Passing by when rooms were being cleaned I saw no rooms as small as ours.

Breakfast was not very good - everything ran out and took ages to be refilled. The hotel provided scrambled eggs which I found nasty and even fried eggs had to be separately ordered from the kitchen.

The hotel electrics need updating so as to provide sockets near the bed for phone charging.

2026-06-29 via Nuitee
C
CHRIS couple gb
7
2026-06-29 via Nuitee
C
c a p solo_traveller gb
10
Pros:

The staff ! Superb ! Its a really comfortable, clean,welcoming homely hotel. 5 mins to the centre. Not bad price. Zero

Cons:

Zero

2026-06-28 via Nuitee
E
Ellen couple gb
10
Easy parking at the hotel, nice welcome by Reception, lovely lovely clean-clean, well-decorated room and fantastic break
Pros:

Great location near the Station and also near the Wey Path walk around the lake.

Cons:

Air con would be nice - but we did have a fan in the room and also patio doors which opened to a nice seating area which was not too hot. And lovely and cool in the evening.

2026-06-28 via Nuitee
F
Francesco Maria couple it
7
Sufficiente e facilmente migliorabile
Pros:

Posizione

Cons:

Dotazione della camera troppo essenziale

2026-06-28 via Nuitee
I
Ines solo_traveller it
8
Pros:

La posizione dell' hotel ed i suoi interni, camera compresa.

Cons:

Il fatto che la colazione fosse condizionata dal numero degli ospiti presenti.

2026-06-28 via Nuitee
D
Dina couple gb
9
2026-06-28 via Nuitee
I
Ineke solo_traveller nl
2
Zeer slecht
Pros:

Niets

Cons:

De kamer, het diner, het ontbijt

2026-06-27 via Nuitee
R
Robin solo_traveller nl
7
2026-06-27 via Nuitee
B
Bethany family_with_children gb
4
Pros:

Great location and friendly staff.

Cons:

Run down room and hotel. Breakfast was disappointing and room was a little dusty/ unclean.

2026-06-27 via Nuitee
J
John solo_traveller gb
7
I’ll choose a hotel with air conditioning next time. Hotel definitely needs a good refurbishment. I won’t be staying the
Pros:

Location

Cons:

No air conditioning, but there was an old squeaky fan

2026-06-25 via Nuitee