Alton House Hotel

Hotels
7.6 (1706 reviews)
Normandy St , Alton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 1706 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
W
Wendy • family_with_children • gb
8
Excellent Friendly Hotel
Pros:

ALL of the staff were welcoming, helpful, polite, friendly and professional. A real credit to the hotel.
It's a beautiful building with ample space to park. The evening meal was delicious, from a decent choice of meals. Prices were reasonable.
The breakfast was a wide choice of food including cereals, croissants, muffins, brown or white toast, jams, marmite, 4 different fresh juices, coffee, tea, full cooked breakfast. All self serve and refreshed when empty. Well worth the extra expense on top of the room. Couldn't fault the choices.

2026-10-14 • via Nuitee
M
Marco • couple • no
8
2026-10-14 • via Nuitee
N
Nadia • couple • gb
6
Great location, nice breakfast, terrible bed.
Pros:

The location and breakfast buffet

Cons:

The mattress is so uncomfortable. They are soft and it ruins your posture at night. I had no windows in my room, just a balcony door. BUT, I needed cool air at night, there’s no fan or aircon, so it got really stuffy at night and I woke up sweating and didn’t feel rested

2026-10-11 • via Nuitee
S
Susan • solo_traveller • ie
6
Shabby Chique
Pros:

Location and proximity which suited to why we visited and stayed in Alton.

Cons:

Food offering was not good. Eventhough it was a new menu, the quality was way below par and for the price.

2026-10-10 • via Nuitee
G
gillian • couple • gb
8
Reasonable stay
Pros:

Location and price

Cons:

Had an evening meal there. Good value but very poor quality. Chips not cooked properly as over done. Fish was a cheap packet fish and tasteless.

2026-10-09 • via Nuitee
M
Meg • couple • gb
2
0 Star Review - Avoid!!!
Pros:

Good location & good parking. Unfortunately that’s all I can say about this hotel.

Cons:

Absolutely — I’d keep it strongly worded but factual so it comes across as a genuine review rather than just a rant.

⭐️ 1 star — Extremely disappointing stay

On arrival, you can immediately tell that the hotel is extremely dated and in serious need of refurbishment.

When I asked reception where the lift was, the receptionist looked at me as though I had asked the most bizarre question and simply replied, “There isn’t one.” This would have been useful information to know beforehand, especially as some members of our party are disabled.

We then discovered that we had to climb four sets of stairs, before going back down another set of stairs and walking along to our room with a heavy suitcase. It was a huge shock and certainly not what we expected. To make matters worse, the three rooms we booked weren’t even located near each other.

Unfortunately, the room itself was disgusting. There were visible handprints on the blinds, an enormous amount of dust, carpets that looked stained and as though they hadn’t been properly vacuumed, and dust covering the surfaces and TV units.

The bathroom was by far the worst part. There were wires hanging out, broken pipes, and around the taps there was what appeared to be old, rotten and mouldy silicone piled on top of previous layers. The taps themselves were also spurting water.

Overall, this was genuinely the vilest hotel stay I have ever experienced. The condition of the room and bathroom was completely unacceptable, and the lack of basic accessibility information was extremely disappointing.

I would never return to this hotel. Honestly, I would rather pay the same money to stay at a Premier Inn and know exactly what I’m getting.

Sadly, I cannot recommend the Alton House Hotel at all.

If you want, I can also  make it even more savage and sarcastic while still keeping it believable enough to post publicly.

2026-10-07 • via Nuitee
M
Marten • solo_traveller • nl
8
Toch herhaling waard
Pros:

Lokatie en een restaurant

Cons:

Kamer was stoffig weinig kleding hangers.

2026-09-19 • via Nuitee
M
MARK • couple • gb
10
2026-09-18 • via Nuitee
O
Olaseni • solo_traveller • gb
6
Stayed for a night but it wasn’t very pleasant stay
Pros:

The location

Cons:

The hotel needed modernisation

2026-09-17 • via Nuitee
N
Nicci • couple • gb
6
Tired hotel, nice staff
Pros:

The bed was comfortable

Cons:

The smell of smoke in the corridors. The carpet was rather dirty too unfortunately. Needs a make over. Staff were lovely.

2026-09-15 • via Nuitee
M
Mark • couple • gb
6
2026-09-14 • via Nuitee
M
mark • solo_traveller • gb
7
2026-09-14 • via Nuitee
D
David • solo_traveller • gb
10
Good value for money comfy bed
Pros:

Good value had what I needed

2026-09-14 • via Nuitee
A
alan • couple • gb
9
Pleasant and comfortable…
Pros:

Lovely choice of food. Just one little niggle: the oat milk for my cereal came in ‘pyramid’ shapes which when opened squirted everywhere!

Cons:

See above!

2026-09-13 • via Nuitee
L
Leo • couple • gb
4
Fine, but wouldn’t recommend
Pros:

Comfortable bed

Cons:

Loud room, people walking up and down corridors, talking, slamming doors etc, could hear all.
Bottom floor. Car noise and people on street

2026-09-13 • via Nuitee
B
Ben • solo_traveller • gb
8
Pros:

The room was comfortable and cozy.
The staff were pleasant and helpful.
The food was tasty hot and priced very reasonably
Plenty of parking is available.
Local town with other means to feed yourself.

2026-09-13 • via Nuitee
A
Alice • solo_traveller • gb
9
Comfortable stay
Pros:

Very comfortable beds, evidence that they are updating some of the rooms. Staff very friendly and in a good location.

2026-09-13 • via Nuitee
R
rhian • solo_traveller • gb
10
Comfortable
Pros:

Everything

Cons:

Nothing

2026-09-12 • via Nuitee
M
McKenzie • couple • us
8
Just what we needed
Pros:

Location was great! Just what we needed for a one night stay on our journey through England.

2026-09-11 • via Nuitee
O
Olusegun • couple • gb
8
Comfortable
Pros:

Check-in was easy and room was clean

Cons:

Nothing

2026-09-11 • via Nuitee