Alton House Hotel

Hotels
7.6 (1566 reviews)
Normandy St , Alton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Dated rooms
Inadequate amenities
Noise disturbances

Categories

Cleanliness
6.85
Mixed reviews on cleanliness, with some comments about dated rooms and inadequate cleaning.
Service
8.35
Staff received consistent praise for being friendly and accommodating.
Location
8.35
Many reviews highlight the convenient location, making it a positive aspect.
Room Quality
7.35
Rooms are described as clean but somewhat dated; some comfort issues reported.
Amenities
6.85
Amenities reported as basic with some necessary upgrades recommended.
Value for Money
7.85
Guests feel the hotel provides reasonable value, particularly considering location.
Food and Beverage
7.35
Breakfast is often praised, but some complaints about food temperature.
Overall Experience
7.85
Overall reviews are positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:57

Property Description

Spacious Grounds and Free Amenities
Alton House Hotel boasts ample free parking and complimentary Wi-Fi, making it the perfect choice for a convenient and hassle-free stay.

Comfortable Rooms with Added Luxuries
Each room is equipped with Freeview TV, a private bathroom with a hairdryer, and tea/coffee facilities. Upgrade to a room with a four-poster bed for a touch of luxury and extra comfort.

Dining Options and Nearby Attractions
Squires Café Bar & Restaurant offers a delightful dining experience with free Wi-Fi. Explore nearby attractions like Jane Austen’s house and Gilbert White’s House, both just a short drive away.

Experience comfort and convenience at Alton House Hotel. Book your stay now for a memorable getaway.

Important information:

Breakfast must be requested at the time of booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1566 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 7.85
solo_traveller nl
7
2026-05-23 via Nuitee
D
Didier solo_traveller fr
9
Pros:

Location. Staff.

Cons:

Moquettes un peu vieillotte .

2026-05-23 via Nuitee
S
sophie couple gb
8
2026-05-22 via Nuitee
C
Casey couple gb
10
Very relaxing, comfortable room and calm atmosphere.
Pros:

Everything was great, very classy looking hotel

Cons:

Nothing to falt

2026-05-21 via Nuitee
A
Andrew solo_traveller gb
9
2026-05-21 via Nuitee
K
Karen couple nz
8
Warm comfortable large room, quiet and close to rail station and High Street.
Pros:

Proximity to rail stations and High Street

2026-05-20 via Nuitee
R
Richard solo_traveller gb
8
Good location excellent staff
Pros:

Friendly helpful staff, breakfast very good, good location

2026-05-20 via Nuitee
S
Sharon solo_traveller gb
8
2026-05-18 via Nuitee
J
Jeevani couple gb
10
If no mistake ,It is a beautiful place to stay
Pros:

Place is great and clean

Cons:

Wedding we went was starting at 1.30 and our room checked in time is at 2.00.So a week before we have paid extra £20.00 to check in at 1pm.When we arrived the room was not ready.so they swapped the original room from 29 to 28.Any way we entered the room 12.30 and got ready .Then when we came back from wedding and fast a sleep. Around 1pm some one was opening the door and I jumped out of bed and push the door to close . As the staff made a mistake by allocating some one else room to us and not notified them. I will never forget this experience and no apology from the Hotel staff. They should have refunded some money for their mistake. The fear of that night is still in me

2026-05-18 via Nuitee
C
Craze couple gb
10
2026-05-18 via Nuitee
S
Shireen couple us
5
Pros:

Location

Cons:

The breakfast and the staff at the restaurant ! Breakfast was disappointing and staff not helpful

2026-05-17 via Nuitee
S
stephen solo_traveller gb
8
2026-05-16 via Nuitee
O
Olu solo_traveller gb
9
Pros:

Good stay.

2026-05-16 via Nuitee
M
MaurizioM1978 solo_traveller it
10
Pros:

Cordialità e velocità nel check-in e check-out

Cons:

Bagno un po' trascurato

2026-05-15 via Nuitee
L
Lynn extended_group gb
7
Decent hotel with good facilities for a reasonable price.
Pros:

Nice hotel, very central. Bedrooms clean with tea, coffee & biscuits. Over bath shower.
Nice that breakfast was included , good choice of food & drink. Staff friendly & helpful.

Cons:

Bathroom had no air vent or extractor fan so got very wet when showering. Breakfast was chaotic, not enough staff on duty for a full dining room, long wait for items to be topped up & cooked food.

2026-05-15 via Nuitee
C
Creavy family_with_children je
7
2026-05-15 via Nuitee
M
Michael solo_traveller gb
1
2026-05-15 via Nuitee
L
Le Bouter couple fr
6
Bien pour une étape
Pros:

On nous avait réservé la chambre handicapé avec nos deux chiens. Heureusement, qu’il y a eu un problème de plomberie avec la douche. (Salle de bain inondée). Nous avons donc changé de chambre qui était bien plus propre et plus agréable.

Cons:

Si vous avez des chiens, évitez la chambre 1.

2026-05-15 via Nuitee
P
Paulsharris solo_traveller gb
8
Pros:

Staff team always helpful

Cons:

Some parts of the room very tired.

2026-05-14 via Nuitee
W
Wilson solo_traveller gb
8
2026-05-14 via Nuitee