Cityroute Hotel

Hotels
7.7 (1813 reviews)
Nishi-ku, Utsubohonmachi 2-3-6 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Room cleanliness issues
Limited food options

Categories

Cleanliness
7.11
Cleanliness received mixed feedback; while many mentioned cleanliness positively, some reviews highlighted areas for improvement.
Service
8.38
Staff were consistently described as friendly and helpful across the majority of reviews.
Location
7.42
Location is generally good, but some guests found it a bit far from the station.
Room Quality
7.87
Rooms were often described as comfortable, with adequate space, though some found minor flaws.
Amenities
7.4
Amenities were sufficient for a comfortable stay, although some guests felt some areas could be updated.
Value for Money
7.86
Guests generally felt they received good value for the price paid.
Food and Beverage
7.91
Positive feedback regarding the food quality, though there were mentions of limited options.
Overall Experience
7.68
Overall, the experience was favorable, with many guests expressing satisfaction during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:28

Property Description

Modern Amenities
Cityroute Hotel offers modern air-conditioned rooms with LCD TVs and free WiFi, ensuring a comfortable stay for guests. The rooms are equipped with convenient features such as an electric kettle with green tea, a fridge, and an air humidifier/purifier.

Convenient Location
Located just a 5-minute walk from Honmachi Subway Station, guests have easy access to popular attractions like Osaka Castle and Dotonbori. The hotel's proximity to Shin-Osaka Shinkansen Station makes it a convenient choice for travelers exploring the city.

Relaxation Services
Guests can unwind with massage services offered at the hotel. After a day of sightseeing, relax in the quiet neighborhood near Utsubo Park or enjoy satellite channels in the comfort of your room.

Book your stay at Cityroute Hotel for a relaxing and convenient experience in Osaka.

Important information:

From Yotsubashi Line Honmachi Subway station, Exit 28 is nearest to the hotel and will take 5-minutes on foot.


From exit 28, turn around and walk in the opposite direction, so that you are going west along Hommachi-Dori Road. Continue on this road for 1312 feet and the hotel will be on your right, the 2nd building after the intersection with Naniwa-Suji Road.

The Midousuji and Yotsubashi subway lines can be accessed from Honmachi Station.

From Kansai International Airport, take the Nankai Railway to Namba Station. From Namba Station, guests can either transfer to the subway straight away, or take the JR Line to Tennoji Station first, and then take the subway from there.

Property staff are able to keep the luggage before and/or after check in.

If guests desire to send luggage via a postal service to the property beforehand, guests must write their full name as shown in the booking confirmation and also write down their check-in date.Parking is subject to availability due to limited spaces.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1813 reviews
Cleanliness: 7.11
Service: 8.38
Location: 7.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
K
Kandai • solo_traveller • jp
9
Pros:

おサイフに優しい

Cons:

特になし。挙げるとすると立地。

2026-07-03 • via Nuitee
T
Teresa • solo_traveller • ie
10
2026-07-03 • via Nuitee
F
Fiona • couple • au
7
2026-07-01 • via Nuitee
村田 • solo_traveller • jp
8
Pros:

安かった

2026-06-30 • via Nuitee
S
SUGIMURA • couple • jp
7
2026-06-30 • via Nuitee
J
Jeff • solo_traveller • tw
9
2026-06-29 • via Nuitee
P
Peter • couple • ca
7
Good for a short stay in Osaka.
Pros:

Very clean and good location. Good breakfast selection and very helpful & friendly staff.

Cons:

Rooms were smaller than expected and either very warm without AC on or very cold with AC, even when set to 25c.

2026-06-25 • via Nuitee
倉茂 • solo_traveller • jp
10
2026-06-24 • via Nuitee
、 • solo_traveller • jp
5
2026-06-22 • via Nuitee
K
KUMIKO • couple • jp
7
2026-06-21 • via Nuitee
A
aina • couple • jp
8
まあ良かった
Pros:

チェックインとチェックアウトがスムーズ

Cons:

お風呂に髪の毛がいくつか落ちていた

2026-06-20 • via Nuitee
E
Ewan • solo_traveller • im
10
2026-06-19 • via Nuitee
L
Lisa-Marie • solo_traveller • de
9
2026-06-18 • via Nuitee
K
Khaing • solo_traveller • mm
7
Not bad, reasonable price and good enough stay
Pros:

The room is clean, facilities are fair enough and reasonable for price. 7,11 is just next to hotel and convenient for foods and drink. Accessories provided are quite good and complete.

Cons:

There is additional tax/fees asking at check-in, though the total charges is paid on booking.com. It is better to integrate to one off payment. Check in was only machine operated, no one assisted. Though Hommachi subway station is said the nearest, the walkway in the station from train to exit is like a mace. Better to use Awaza station and walk for 6-7 minutes, which might be best way to access hotel. And pillows are too hard for me.

2026-06-15 • via Nuitee
Y
Yuki • solo_traveller • jp
10
2026-06-14 • via Nuitee
D
DIEGO • solo_traveller • au
8
2026-06-14 • via Nuitee
A
alegori • Solo travel
10
wonderful hotel.
Pros:

Great place. Amenities, staff and location are very good.restaurantmeals excellent. The whole place has terrific vibe. If I come back to Osaka again this is the only place that I would consider.

2026-06-09 • via Tripadvisor
O
Orracle51 • Solo travel • Gurnee, Lake County, Illinois
6
not much going for it
Pros:

Tiny room and tinier bathroom. Lots of plugs. Near the 7-11 (but then they were everywhere). Not neat much at all. No plugs in bathroom.

2026-06-08 • via Tripadvisor
ともちわ • solo_traveller • jp
8
2026-06-08 • via Nuitee
R
Rosa • couple • nl
10
Pros:

Very comfortable hotel, probably our best stay in Japan. Staff is also kind and helpful.

2026-06-07 • via Nuitee