Pinnacle Hotel at the Pier

Hotels
9.2 (1594 reviews)
138 Victory Ship Way , North Vancouver , ca
+1 604-986-7437

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good amenities
Cons:
Aging property
Hidden fees
Lack of restaurant service

Categories

Cleanliness
8.75
Rooms were clean but the property is aging and needs renovation.
Service
9.72
Staff was extremely friendly and helpful, although restaurant service was lacking.
Location
10
Great location with lots of restaurants and easy access to local attractions.
Room Quality
8.71
Rooms were clean; however, there are mentions of the property aging.
Amenities
9.24
Amenities like the pool were good, but improvements needed for outdated features.
Value for Money
8.7
Value impacted by hidden fees; some costs were higher than expected.
Food and Beverage
8.75
Food quality was good, but the negative restaurant experience affected impressions.
Overall Experience
9.74
Overall a great experience despite some issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:38

Property Description

Luxurious Amenities and Stunning Views

Indulge in the 25 m swimming pool, gourmet restaurant, and breathtaking Vancouver skyline views at Pinnacle Hotel at the Pier. Unwind in the sauna, steam room, or on the outdoor deck after a workout in the fitness centre with a yoga studio.

Comfortable and Convenient Accommodations

Each guest room features a flat-screen TV, spacious work desk, mini-refrigerator, microwave, and complimentary tea and coffee service. Select rooms offer picturesque views of Vancouver city.

Prime Location and Nearby Attractions

Conveniently located just a short Seabus ride from central Vancouver, this hotel is near popular attractions like Grouse Mountain and Capilano Suspension Bridge Park. Explore the vibrant Lonsdale Quay just 400 meters away.

Book now for a luxurious stay at Pinnacle Hotel at the Pier!

Important information:

Upon check-in, photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, bed and breakfast packages consists of a $50 breakfast credit.

Breakfast is available for an extra charge of CAD 20.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Location

Guest Reviews

9.2
Based on 1594 reviews
Cleanliness: 8.75
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.74
E
Elizabeth • couple • us
8
A very comfortable, clean hotel with excellent work-out facilities, centrally located yet quiet.
Pros:

We had a wonderful view of the Vancouver city skyline. Yet our room was very quiet because it was relatively high up.

Cons:

The restaurant and the lobby had loud music playing at every hour of the day. It would have been more pleasant to have the music shift to something like jazz in the evening or simply to be quieter. For this reason, we did not use the restaurant because it would have been hard to hear one another.

2026-08-29 • via Nuitee
J
James • couple • us
10
2026-08-28 • via Nuitee
H
heatherprice951 • NONE • Edmonton, Alberta
10
Wonderful Stay
Pros:

Beautiful room with great views. Second time staying at this location and loved it just as much as the first time!
Great location at the Shipyards, so many good restaurants right as well as cafe’s for morning coffee! Nice to just walk around, admire the boats and ships across the bay and just relax. If you have kids there is a great splash park right there out the front door and it has all kinda of places to sit at as well. The docks have Adirondack chairs all along to just sit and take in the view for a while.
The room was so clean and comfy, can’t wait to stay a third time!

2026-08-26 • via Tripadvisor
E
Earl • couple • au
8
2026-08-26 • via Nuitee
K
kumarrajesh76 • NONE • Edmonton, Alberta
10
Best Location, of all the location , my daughter and loved this.
Pros:

Excellent Location, great facilities, amazing restaurant food, and staff. The only negative is the cost of parking. But the rest of the factors outweigh this.

2026-08-21 • via Tripadvisor
A
annepS1174NT • Couples • Hamilton, Ontario
8
Great visit to North Vancouver
Pros:

Great location! Right on exciting waterfront with close proximity to the ferry, great restaurants and transportation. The hotel is very clean and the staff are friendly

2026-08-20 • via Tripadvisor
P
P3332FGcolleens • Solo travel
8
I was there for a family gathering nearby.
Pros:

I was able to check in to a lovely room, overlooking the Shipyards and harbour after asking why I paid in $USD through Travago! Watch for that when booking.
The pool is large and has six lanes so accommodates everyone. Food in the lobby restaurant is convenient. All service is given with very polite, knowledgeable and willing staff everywhere. The location and ambience is wonderful. C. Stainton

2026-08-18 • via Tripadvisor
M
Markus • solo_traveller • ca
9
Pros:

Excellent location with many amenities nearby. View of Vancouver's skyline was amazing. We also had access to the shared terrace on the top floor which was amazing.

2026-08-18 • via Nuitee
J
J7095clhll • NONE
10
Great experience
Pros:

Great location, great service. It is right next to the seabus and there are lots of restaurants nearby. Room was comfortable and modern. Will definitely stay here again.

2026-08-17 • via Tripadvisor
1
155sharife • NONE
2
Smelly rooms
Pros:

The room smelled very bad and I was told there weren’t any other rooms but if I booked more nights they would give me another room? So there were rooms but the team just didn’t want to switch my room that smelled horrible. Poor service don’t book here not worth even 200 Motel quality..

2026-08-16 • via Tripadvisor
P
P • solo_traveller • gb
6
Disappointing but good location
Pros:

Location was the best side of Vancouver. Comfortable bed. Breakfast competitively priced.

Cons:

Lacked quality customer service. Didn't seem to care. Tired in places - wallpaper and carpets.

2026-08-16 • via Nuitee
H
Helen • solo_traveller • au
7
Pros:

Great location for the Shipyards. Harbour view room did have great views of the Harbour.

Cons:

Expensive price not really matched by the room quality.

2026-08-14 • via Nuitee
A
Antonello • extended_group • it
6
Un hotel un po datato con una buona location
Pros:

Camere spaziose
Location sul pier e vicino al seabus

Cons:

Struttura datata. Le camere non avevano un buon odore.
Prezzo eccessivo rispetto ai servizi

2026-08-12 • via Nuitee
I
I3696CBjohnr • NONE • Issaquah, Washington
10
Great Spot - Great Stay!!!
Pros:

The hotel’s location, in Lower Lonsdale and a block the Shipyards and the SeaBus, make for a charming visit and weekend stay in Vancouver, BC!

2026-08-10 • via Tripadvisor
E
Emilio • solo_traveller • cl
9
2026-08-09 • via Nuitee
L
Lisbeth • extended_group • fr
9
Super séjour
Pros:

Super emplacement et quartier . Bon resto de l’hôtel . Acceuil agréable

Cons:

L’accès de groupe d’enfants d’écoles à la piscine de l’hôtel ce qui ne permet pas de se détendre .

2026-08-08 • via Nuitee
A
allfalkedup • NONE • Rancho Santa Fe, California
4
Try Somewhere Else if Possible
Pros:

Old, Tired, in Need of TLC and be prepared to deal with a poor parking situation and to move your own luggage like you would in a Motel 6. Not my idea of an upscale property, which is what the higher rates would seem to reflect.

2026-08-05 • via Tripadvisor
D
Doodle9999 • NONE • Pensacola, Florida
10
Boutique service and attention to detail
Pros:

You will find this as the very best option in the Lonsdale Quay area. The hotel feels boutique and the service and rooms are solid 4 star. I would rate the dining room 5 star as the attention to personnel clearly shows there is a great corporate culture with attractive male and female servers with an enphasis on efficient and professionalism. I was also impressed with the table china and cutlery. Extra money was spent to have a upscale experience

2026-08-05 • via Tripadvisor
R
Rie • family_with_children • ca
9
2026-08-04 • via Nuitee
K
Karsten • extended_group • nl
10
Pros:

erg vriendelijk

Cons:

niets

2026-08-02 • via Nuitee