Ramada by Wyndham Oakland Downtown City Center

Hotels
•
Ramada
6.9 (826 reviews)
371 13th St , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.61
Multiple mentions of cleanliness issues, including cigarette burns and small rooms.
Service
9.08
Staff was described as helpful and friendly.
Location
8.12
Location was good and convenient for events, despite concerns about safety.
Room Quality
5.57
Several complaints about room size and quality.
Amenities
6.6
Lack of basic amenities like a remote and water glass.
Value for Money
7.06
Value discussion influenced by safety concerns and additional fees.
Food and Beverage
6.61
Breakfast was noted as okay but limited.
Overall Experience
6.58
Mixed reviews overall with significant safety and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Conveniently Located Hotel near Oakland Convention Center

Comfortable Rooms with Modern Amenities
Experience a comfortable stay in our well-equipped rooms featuring cable TV, work desk, ironing facilities, and a coffee machine. Enjoy complimentary WiFi, free newspapers, and local calls for a convenient stay.

Delicious Breakfast and Fitness Facilities
Start your day with a hearty breakfast buffet offering a variety of options. Keep up with your fitness routine at the on-site fitness center. Need to work? Our business center and meeting room have got you covered.

Book your stay at Ramada by Wyndham Oakland Downtown City Center for a convenient and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 826 reviews
Cleanliness: 5.61
Service: 9.08
Location: 8.12
Room Quality: 5.57
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 6.61
Overall Experience: 6.58
B
Bartholomew • solo_traveller • us
8
Nice hotel in a city that is starting to come back to life.
Pros:

Close to City Center, Convention Center and the BART system

Cons:

Homeless people wandering around. Urine smell outside of the hotel.

2026-05-27 • via Nuitee
T
Travis • solo_traveller • us
1
Pros:

The room was decent.

Cons:

I only stayed for 4 hour because my vehicle was broken into. The staff did nothing about it.

2026-05-25 • via Nuitee
R
Ruth • couple • us
7
2026-05-16 • via Nuitee
M
Mark • couple • us
9
2026-05-13 • via Nuitee
S
Sascha • family_with_children • us
3
This was the worst place I've ever stayed. Rooms are for sure not as described.
Pros:

Location is about the only thing great about this place.

Cons:

It was horrible. Small rooms. Dirty. Window opened to a wall and on the ground was a broken phone and what looked like poop smeared on the wall and other trash. There was a drug straw on the window ledge. Smelled moldy. I could go on...

2026-05-12 • via Nuitee
L
Lisa • couple • us
1
Will never stay there again
Pros:

The location

Cons:

Service by the staff

2026-05-04 • via Nuitee
C
Cecilia • solo_traveller • us
8
Good value
Pros:

I like that there is microwave inside the room. It is no frills but clean facilities. Great value.

Cons:

Room a little small and facilities a little dated.

2026-05-03 • via Nuitee
W
Wanda • couple • us
10
Felt like Calgon to me away from everyday hustle and bustle
Pros:

Relaxing and serene

Cons:

N/A

2026-04-27 • via Nuitee
B
Bampa • solo_traveller • us
10
2026-04-26 • via Nuitee
A
Annette • couple • us
5
I wouldn’t recommend based off the customer service .
Pros:

The location

Cons:

The customer service from the male staff. They were RUDE and dismissive.

2026-04-26 • via Nuitee
N
Nate • solo_traveller • us
9
2026-04-26 • via Nuitee
H
him • couple • us
8
Pros:

Comfy for a quick stay

2026-04-25 • via Nuitee
C
Cory • solo_traveller • us
8
Pros:

I like being there very clean rooms definitely will stay there again wondering when do I get my deposit back

Cons:

Everything was good there.

2026-04-21 • via Nuitee
S
sheila • solo_traveller • us
7
2026-04-15 • via Nuitee
O
Octavio • couple • us
10
2026-04-05 • via Nuitee
J
Jacqueline • solo_traveller • us
6
2026-04-02 • via Nuitee
K
Kim • couple • us
8
Pros:

The location was very close to several key locations in the city, making it easy to explore on foot. The restaurants adjoining the building were also excellent and convenient. Staff were friendly and the rooms were clean and quiet.

Cons:

The parking situation felt very sketchy and scammy. If I have to pay for parking at the front desk, that should be apparent both online and when I am in the parking lot. The parking app posted in the lot is ineffective and eats money like a broken vending machine. I felt like I was taken advantage of by the posted signage since I had no other parking options, no recourse for what I paid the app, and still had to pay for overnight parking on top of my room rate.

2026-03-31 • via Nuitee
D
Davis • family_with_children • us
6
2026-03-29 • via Nuitee
J
Jose • couple • us
10
2026-03-28 • via Nuitee
A
Ambar • family_with_children • us
5
Pros:

It was near the beautiful lake

Cons:

Switching rooms because the A/C was out

2026-03-23 • via Nuitee