Hilton Liverpool City Centre

Hotels
•
Hilton Hotels & Resorts
8.1 (6191 reviews)
3 Thomas Steers Way , Liverpool , gb
+44 151 708 4200

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

8.1
Based on 6191 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
S
Shady • solo_traveller • eg
10
Pros:

Location,room size ,comfort

Cons:

Helpful staff

2026-07-25 • via Nuitee
R
Richard • extended_group • gb
8
2026-07-25 • via Nuitee
J
Jo • couple • gb
5
Thank goodness it was only one night
Pros:

Not a lot

Cons:

Very tired decor, staff miserable

2026-07-25 • via Nuitee
M
Mrs L • couple • gb
8
Nice . Just needs a bit of update in the bedrooms
Pros:

Clean and tidy . Huge bedroom . Lovely breakfast

Cons:

The bedrooms could do with updating. To stay is expensive and then breakfast on top . Curtains didn’t close to the wall so loads of light coming in .

2026-07-25 • via Nuitee
L
Leah • couple • gb
5
Poor value for money
Pros:

Central location

Cons:

Dated decor , poor breakfast , expensive (was cheaper to book direct ) conference going on we were not told about which took over the hotel , staff attitude

2026-07-25 • via Nuitee
E
Ethan • couple • gb
8
Fantastic hotel, great for a few nights away
Pros:

The staff were so lovely and helpful, the hotel was very clean and tidy. The room was massive and had everything we needed, we also had a great view of the river. Breakfast was pretty good and had plenty of choices for picky eaters like me.

Cons:

The parking lot is very small and quite expensive to stay in. It’s also a tad bit difficult to turn into as there’s constantly busses trying to move past.

2026-07-25 • via Nuitee
S
sulaiman • family_with_children • kw
5
Pros:

الموقع

Cons:

نظافة الغرفة

2026-07-25 • via Nuitee
K
KB_the_truth • Friends getaway • Jarrow, Tyne and Wear, England
10
Nice hotel in convenient location
Pros:

I stayed here for one night on a weekend and the hotel is nice. A spacious lobby greets you on arrival and check in was very easy and quick. Plenty of lifts available with my room being on the 7th floor with great views over the docks and the room was quiet and comfortable.

Breakfast was mega busy but the waiting staff were very efficient in getting me seated at a good table and the buffet food was replenished well. Breakfast food was amazing.

2026-07-24 • via Tripadvisor
A
Ann • couple • gb
8
Great stay
Pros:

Fabulous location. The staff are exceptional but our room was in need of updating.

Cons:

Room needs updating

2026-07-24 • via Nuitee
N
Nora • solo_traveller • gb
10
Pros:

Everything.
Clean room and extremely clean and comfortable beds.
Friendly helpful staff

2026-07-23 • via Nuitee
B
Bushra • couple • qa
5
جيده
Pros:

المرقع

Cons:

التكييف حار جدا وعدم اصلاحه ولاتوحد ثلاجه بالغرفه

2026-07-23 • via Nuitee
A
Andrew Dobson • solo_traveller • gb
10
Pros:

Excellent location for where we needed to be

2026-07-23 • via Nuitee
D
David • couple • gb
8
2026-07-22 • via Nuitee
U
Umar • couple • pk
10
Pros:

All good

Cons:

just parking issue

2026-07-22 • via Nuitee
C
Christine • solo_traveller • je
9
Pros:

Lovely hotel - great location

2026-07-21 • via Nuitee
S
Srijan • couple • gb
8
2026-07-19 • via Nuitee
E
Ethan • couple • gb
8
2026-07-19 • via Nuitee
A
Angela • couple • ie
10
Loved our weekend at the Hilton Liverpool. The staff were lovely especially the host at breakfast
Cons:

Nothing…… it was a great stay

2026-07-19 • via Nuitee
C
Christina • couple • gb
10
2026-07-18 • via Nuitee
S
Sinead • couple • gb
7
Overall very good value for what we wanted. Central to everything in Liverpool.
Pros:

It was central

Cons:

The WiFi was very poor and signal.

2026-07-18 • via Nuitee