Hilton Liverpool City Centre

Hotels
Hilton Hotels & Resorts
8.1 (6126 reviews)
3 Thomas Steers Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

8.1
Based on 6126 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
B
Beverley solo_traveller gb
10
Pros:

Excellent hotel, lovely staff - all very friendly, attentive and approachable.
Room and view excellent standard - immaculate, well-appointed, lovely touches with bathroom products.

Cons:

Nothing! Can't wait to come back.

2026-07-04 via Nuitee
Z
Zbigniew solo_traveller gb
8
Good, but expected a little more from Hilton.
Pros:

Location very central, close to shops, venues, sea. Decent gym. Good, comfortable bed.

Cons:

No fridge, coffee machine or even basic kettle in the room. Check in/out process a bit slow.

2026-07-04 via Nuitee
M
Mark solo_traveller gb
10
2026-07-04 via Nuitee
L
Linz solo_traveller gb
6
Excellent bed!
Pros:

Spacious clean room with incredibly comfortable bed and view over the Albert Dock.

Cons:

I wasn't able to leave an extra key for my daughter to pick up when she was getting there in the early hours which meant I didn't sleep well as was waiting up for her.

2026-07-04 via Nuitee
E
Ethan solo_traveller ie
10
Pros:

The staff were very welcoming

2026-07-04 via Nuitee
D
Daniela solo_traveller gb
10
Tutto perfeto !
Pros:

Tutto !

2026-07-04 via Nuitee
E
Emma couple nl
8
2026-06-30 via Nuitee
J
Jan couple de
10
2026-06-30 via Nuitee
D
david couple us
9
2026-06-30 via Nuitee
J
Jake Patrick solo_traveller gb
10
2026-06-30 via Nuitee
R
Rashed solo_traveller ae
10
Pros:

The location of the hotel is very super in the city centre. Rooms are very comfortable. Quick check in

Cons:

Nothing

2026-06-29 via Nuitee
C
Charlotte couple gb
9
2026-06-29 via Nuitee
E
Emily couple gb
5
2026-06-29 via Nuitee
J
Jefferson solo_traveller gb
5
Hilton. Don't bother unless your minted!
Pros:

Not a lot. Shocking price for an overnight stay without breakfast. £338!. We've stayed city centres before much less than this. Had to pay an extra city tax of £2.50 at the hotel! That annoyed me more!! Can understand in other countries but not when we are bringing tourism and money to the city already. Its like theyre doing you a favour! And... £30 to park overnight! I'm done with Liverpool. This is definitely not Hilton standard hotel, we've stayed in a few and it was the same as Premier Inn for us, basic rooms, needs updating throughout. A first and very last for us.

Cons:

All of the above... and Booking.com didnt provide our reservation to the hotel so that was an absolute faff on as soon as we got there.

2026-06-29 via Nuitee
A
annad222 family_with_children gb
9
Hassle-free. Great value upgrade - a friendly and convenient place to stay in Liverpool 1.
Pros:

The upgrade was excellent value. A great hotel in a convenient location for shopping and eating out in the Liverpool 1 area. The staff are always very helpful too. Have stayed at the Hilton on many occasions for these reasons.

2026-06-28 via Nuitee
M
Menai extended_group gb
10
Central for L1 and comfortable
Pros:

Location was excellent

2026-06-28 via Nuitee
P
Paul extended_group gb
10
2026-06-28 via Nuitee
R
Rachel couple gb
3
2026-06-28 via Nuitee
D
Dionne couple gb
6
2026-06-28 via Nuitee
M
Maria couple gb
8
2026-06-27 via Nuitee