Hilton Liverpool City Centre

Hotels
•
Hilton Hotels & Resorts
8.1 (6333 reviews)
3 Thomas Steers Way , Liverpool , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.1
Based on 6333 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
E
Elaine • couple • gb
8
Pros:

Location

Cons:

Music from a function at the hotel until 12.45 pm so no chance of sleep before it finished also lack of sockets next to bed.

2026-10-17 • via Nuitee
F
Fahad • solo_traveller • kw
8
Pros:

The breakfast was varied, wonderful, and delicious; the service was also excellent, and the staff were helpful and friendly.

Cons:

Nothing more than that; everything was excellent

2026-10-17 • via Nuitee
J
Jenni • couple • au
9
Great hotel, fantastic location. Comfortable. Needs fridge.
Pros:

Perfect location. Easy walk to everything. Lovely staff.

Cons:

No fridge. Needs power outlet on each side of the bed.

2026-10-17 • via Nuitee
S
Sandie • couple • gb
10
Pros:

Pillows are amazing! Can you buy these ?

2026-10-17 • via Nuitee
J
John • couple • au
7
Great location but not the cleanest
Pros:

Location

Cons:

Needs an upgrade and lots of moths in room

2026-10-16 • via Nuitee
P
Phillip • couple • im
10
2026-10-16 • via Nuitee
E
Elin • family_with_children • no
10
2026-10-15 • via Nuitee
H
Hussain • couple • kw
3
2026-10-15 • via Nuitee
A
Aonghus • couple • ie
7
Pros:

Location

Cons:

We came back to the hotel at 11.05pm after being at a restaurant on a Saturday night and the hotel bar was closed. I would expect better service in a Hilton Hotel.

2026-10-15 • via Nuitee
S
Sue • solo_traveller • gb
10
Just fabulous
Pros:

Very convenient

Cons:

Like it all

2026-10-14 • via Nuitee
J
Jørn • extended_group • no
10
Fantastisk
Pros:

Alt

2026-10-13 • via Nuitee
J
Jamie • solo_traveller • gb
10
Pros:

Excellent breakfast Excellent location Excellent room

2026-10-12 • via Nuitee
A
Anita • couple • pt
2
2026-10-12 • via Nuitee
A
Andreas • couple • de
8
Tolle Lage gutes Hotel
Pros:

Lage, Sauberkeit

Cons:

Das Leute im durchgeschwitzten Sport Jersey und in Flipflops und Unterhemd beim Frühstúck saßen

2026-10-12 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-10-12 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-10-12 • via Nuitee
S
Shirley • couple • gb
5
Was ok but wouldn’t rush back there
Pros:

Good breakfast selection .large comfy bed,good mirror in bathroom .

Cons:

We had a big leak in the room from window frame . I tried to send the video to the staff but they said they couldn’t see it on 2 occasions . So left it ,I have sent them an email to complain but haven’t had a reply which I’m very disappointed with ! We also had 4 moths in the room ,one of which was in wardrobe! No fridge in room . We only had 1 bath towel on arrival and floor hadn’t been hoovered as there was crumbs and also had a previous guests towel hanging up in bathroom .windows very thin ,could hear all the traffic outside . Room would benefit from an upgrade .was rather grubby .

2026-10-12 • via Nuitee
S
Sara • family_with_children • je
9
Pros:

Beds were so comfortable. Staff very helpful and friendly and checked in with me by text message every day. Nice little touch.

Cons:

Small thing but the water wasn’t added to the room every day. I ended up getting a jug from the bar every night so it was fine but couldn’t have a cup of tea in the room in the morning.

2026-10-11 • via Nuitee
K
Kevin • solo_traveller • be
8
2026-10-11 • via Nuitee
N
Nikki • couple • gb
9
As good as always
Pros:

Great from start to finish

Cons:

Free wifi

2026-10-11 • via Nuitee