Hilton Liverpool City Centre

Hotels
Hilton Hotels & Resorts
8.1 (6276 reviews)
3 Thomas Steers Way , Liverpool , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Rude service from bar staff

Categories

Cleanliness
7.35
Several mentions of cleanliness issues, including dirty chairs and unclean public restrooms.
Service
8.85
Consistently praised for friendly and helpful staff.
Location
8.85
Multiple reviews highlight the hotel’s excellent central location.
Room Quality
7.85
Rooms described as clean and comfortable, but some required maintenance.
Amenities
7.85
Amenities available but some guests noted specific issues like WiFi.
Value for Money
8.35
Guests felt the hotel offered good value in relation to location.
Food and Beverage
7.35
Food service issues mentioned, including a rude bar manager.
Overall Experience
8.35
Guests enjoyed their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Stylish 4-Star Hotel in Liverpool City Centre

Luxurious Rooms with Stunning Views

Indulge in the spacious and stylish rooms at Hilton Liverpool City Centre, offering breathtaking views of Chavasse Park or the Mersey River. Enjoy modern amenities including a minibar, flat-screen TV, and a cozy seating area, ensuring a comfortable stay.

Gourmet Dining and Chic Bar Experience

Treat yourself to exquisite dining options at The Exchange restaurant, serving up delightful seasonal cuisine. For a more relaxed setting, head to the elegant Pima bar and savor signature cocktails in a sophisticated atmosphere.

Convenient Location and Fitness Facilities

Located in the vibrant Liverpool One development, our hotel is just a stone's throw away from Liverpool's popular attractions. Stay active at our 24-hour gym or explore nearby landmarks such as the Liverpool Echo Arena and ACC Liverpool.

Book now and elevate your Liverpool experience at Hilton Liverpool City Centre!

Important information:

Please note that on-site parking at a surcharge of GBP 45 per day is available, please contact property prior to arrival.

Please note that the City Visitor Charge is a supplementary £2 +VAT charge per room per night for guests, added to the final accommodations bill.

Please be advised the car park will be closed on 25th and 26th May due the Liverpool FC parade. The Liverpool ONE Q-Park will also be closed the 26th from 9:00 am

Early check-in fee: £15.00 per hour for early check-in if available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.1
Based on 6276 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 8.35
D
davison couple gb
10
2026-08-22 via Nuitee
A
Atinuke family_with_children gb
10
Excellent stay, the staff were very pleasant and nice. Loved the Lego corner for the kids, quite thoughtful especially w
Pros:

The perfect location. A One minute walk from the Q one car park, very central, had the upside down house next to it as well as the mall.

2026-08-22 via Nuitee
A
Assaf Shalem couple im
9
Excellent
Pros:

Location and comfort

2026-08-22 via Nuitee
P
Patricia couple gb
9
Staff were friendly and helpful. Had an issue with the room but it was resolved straight away
Pros:

It was central to all the things I wanted to do

Cons:

The bar was very expensive compared to other places

2026-08-22 via Nuitee
S
Sharron couple im
10
2026-08-21 via Nuitee
C
Christine couple gb
8
Great location and good breakfast
Pros:

Great location

Cons:

Had to ask 3 times for someone to unblock toilet in room

2026-08-21 via Nuitee
J
Judy solo_traveller gb
10
Brilliant Liverpool break
Pros:

Everything, fabulous location, we went half board and it was fantastic value for money, above and beyond our expectations. Would definitely visit again.

Cons:

Absolutely nothing we were not happy with.

2026-08-21 via Nuitee
C
craig couple gb
10
2026-08-21 via Nuitee
D
Diane couple gb
10
A wonderful stay with great views of a fantastic city
Pros:

Location

Cons:

Queues in reception to check in

2026-08-20 via Nuitee
K
katie couple gb
7
Pros:

Great location

Cons:

Rooms are a bit tired. Bathroom could be much nicer

2026-08-20 via Nuitee
O
Oneill couple gb
9
2026-08-20 via Nuitee
H
Helen solo_traveller gb
7
Pros:

Very comfortable bed and pillows. Staff were very courteous.

Cons:

Carpets were moth-eaten in places. The shower over the bath was poor.

2026-08-19 via Nuitee
V
Vaughan couple gb
9
Fabulous
2026-08-19 via Nuitee
C
Catherine couple gb
10
Very good value for a Monday night will definitely book again
Pros:

Very convenient to shops and restaurants

2026-08-19 via Nuitee
S
Stephenson solo_traveller gb
4
2026-08-18 via Nuitee
J
John solo_traveller gb
9
Pros:

We had to move room because an electric fault . But all done corect . And they compensated for the inconvenience

2026-08-17 via Nuitee
J
Jodie couple gb
9
For 1 night it was great
Pros:

Location was great an it was so clean

Cons:

The living room and bedroom are very dated, and I feel the tea and coffee should be within the kitchen not the bedroom, there also needs to be sockets on both sides of the bed.

2026-08-17 via Nuitee
S
Sion couple gb
4
Overbooked, was moved to another hotel...
Cons:

I was contacted less than 24hrs before check-in, initially by phone call but I was unable to answer, and I then received a email via Booking.com. I was not able to stay at the Hilton as they had overbooked, how this is possible I do not know. I struggle to believe that less than 24hrs before my booking, they noticed they didn't have any room. Poor planning. They did however move the booking to another hotel. But I had booked to stay in the Hilton, because I wanted to stay in a Hilton.

2026-08-17 via Nuitee
H
Haniya family_with_children gb
3
Not the best
Pros:

Close location to all the shops and the city centre

Cons:

It’s very old and dated and on entering the smell was unpleasant I had to ask to move my room

2026-08-17 via Nuitee
P
Playford solo_traveller gb
10
2026-08-17 via Nuitee