Comfort Suites Columbus East Broad

Hotels
•
Comfort Suites
8.2 (518 reviews)
70 Chris Perry Lane , Columbus , US
+1 380-208-4326

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, courteous staff
Spacious/comfortable rooms and beds
Good location (including near airport)
Pool with good water temperature
In-room mini fridge and microwave
Free/available parking mentioned
Cons:
Breakfast quality poor / limited options / no gluten-free labeling
Elevator and some common areas reported dirty
Occasional pest report (roach)
Thin pillows/uncomfortable pillows for some
Construction/road access disruptions mentioned
Inconsistent front-desk communication (late checkout issue, inattentive staff)

Categories

Cleanliness
7.4
Many reviewers reported rooms as clean or 'pretty darn clean' and bathrooms described as very clean, but there are notable negatives (dirty elevator, reports of a roach, and calls for better common-area cleaning).
Service
9.2
Staff are frequently described as friendly, courteous and accommodating at check-in; a few isolated lapses noted (staff on phone, one night clerk miscommunicated late checkout). Overall service sentiment is strongly positive.
Location
9
Multiple mentions of great/convenient location (close to airport, close to friend's assisted living, good for travel/rest stops); location consistently praised.
Room Quality
8.7
Rooms described as large/roomy with comfortable beds, good layout, and useful items (mini-fridge, microwave, sofa). Minor negatives: thin pillows for some guests.
Amenities
8.6
Amenities like pool (good temperature), in-room mini-fridge/microwave and thoughtful touches (bathroom nightlight) are noted positively; breakfast area and some common areas had complaints but other amenities are solid.
Value for Money
8.4
Guests call it good value and a 'good place' for travel; older property but seen as decent for the price by many reviewers.
Food and Beverage
5.5
Consistently negative feedback about breakfast: cold food, poor-quality bagels/pastries, limited options, no clear gluten-free labeling or alternatives, multiple reports of 'awful' or 'horrible' breakfast experiences.
Overall Experience
8.8
Overall stays are generally enjoyable with comfortable rooms, friendly staff and good location; the main detractors are breakfast quality and occasional cleanliness/service lapses, but most guests indicate they'd stay again or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Newly Renovated Property with Free WiFi

Indoor Pool and Fitness Center
Experience relaxation and fitness at your convenience during your stay.

Convenient Location and Nearby Attractions
Explore Easton Town Center, Columbus Zoo, COSI Columbus, and Nationwide Arena easily from our hotel.

Book your stay now at the Comfort Suites Columbus East Broad for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests must be at least 21 years old to check-in at this property. Thank you for your support and understanding.

Please note that an additional charge per reservation will apply for early check-in and late check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 518 reviews
Cleanliness: 7.4
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 5.5
Overall Experience: 8.8
C
Carol • couple • us
10
2026-10-31 • via Nuitee
K
Kristin • family_with_children • us
8
Pros:

The room size, but you could the traffic.

Cons:

The elevator seemed dirty. The breakfast was nice but the food was cold.

2026-10-29 • via Nuitee
G
George • solo_traveller • us
10
Highly recommend
Pros:

Clean, quiet, courteous staff.

2026-10-29 • via Nuitee
B
Beverly • solo_traveller • us
9
Had a good visit with my friend
Pros:

It was close to were my friend is, assitted living home

Cons:

construction was not good esp getting out on the main road

2026-10-27 • via Nuitee
R
Ronald • solo_traveller • us
10
Good value and good location
Pros:

N/A

Cons:

N/A

2026-10-26 • via Nuitee
N
Nathan • extended_group • us
10
2026-10-22 • via Nuitee
V
Victoria • couple • ca
8
Overall enjoyed my stay, just wish they had gluten free options at breakfast
Pros:

Rooms were nice. Had a good size mini fridge and loved that it had a microwave. Staff was always friendly.

Cons:

I was unable to eat anything at breakfast. Would be nice to have signs labeling if it is gluten free or not and maybe have some gluten free options for bread. Pillows are thin as paper did not enjoy them at all. The bed was comfy but the pillows definitely were not.

2026-10-19 • via Nuitee
A
Alan • family_with_children • us
10
2026-10-19 • via Nuitee
S
Sabrina • couple • us
10
Excellent
Pros:

Staff members clean room

Cons:

Nothing

2026-10-19 • via Nuitee
P
Paul • couple • us
4
Pros:

Decent older hotel

Cons:

Breakfast was awful.

2026-10-18 • via Nuitee
D
Dave • couple • us
5
Cons:

Killed a roach.

2026-10-12 • via Nuitee
J
Joshua • family_with_children • us
8
Staff nice. Room clean enough for type of hotel. What I needed for a short stay due to a softball to
Pros:

Roomy and pretty darn clean rooms

Cons:

Parking is kinda crappy. Could not eat breakfast because both bringing we had to be out the door by 615a

2026-10-08 • via Nuitee
B
BURMEISTER • family_with_children • us
10
2026-10-07 • via Nuitee
B
Ben • couple • us
9
2026-09-14 • via Nuitee
C
CLARENCE • couple • br
10
2026-09-14 • via Nuitee
G
Genet • couple • us
10
2026-09-04 • via Nuitee
J
John • couple • gb
10
A gem on our travels
Pros:

Everything, really good place

Cons:

Nil

2026-08-29 • via Nuitee
I
Indra • solo_traveller • de
6
Pros:

Die Zimmer waren in Ordnung

Cons:

Das Frühstück war leider nicht gut. Wir haben nicht im Hotel gefrühstückt.

2026-08-28 • via Nuitee
C
Cynthia • solo_traveller • us
7
2026-08-28 • via Nuitee
C
Christine • couple • us
8
If you stay here, the rooms are great, most of the staff is good, but walk to Waffle House next door for breakfast. Don’
Pros:

The room was large and the sofa made our evenings very comfortable. The bathroom was very clean. Most of the staff was great - friendly, attentive and professional

Cons:

The breakfast was horrible. Eggs were either mushy or over cooked. Bagels were cheap grab dry store. The only pastries were some cheap dollar store type. Cereals were basically kid stuff. The fruit offered were apples. One morning, the juice was nothing but water. Coffee was good. No hard boiled eggs, good yogurt, or oatmeal. Very disappointing. On the morning that the juice was trash, the guy at the front desk was in his phone the whole time. I told him about the juice, that there were no cups for it, and there were no bagels. He brought out some cups, went over and sat down and was back on his phone. Not good at all

2026-08-28 • via Nuitee