The Westin Mumbai Garden City

Hotels
•
Westin
8.8 (1197 reviews)
International Business Park, Oberoi Garden City, Goregaon East, , Mumbai , IN
+91 22 6147 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional staff (several mentions)
Exceptional breakfast
Great location near Sanjay Gandhi National Park and The Oberoi Mall
Clean, large comfortable rooms and bathrooms
Lovely pool and well-maintained property
Good food (noted Italian restaurant and varied options)
Cons:
Locked minibar / removed snack tray reported
Cold/unhelpful arrival experience and concierge refusal (including refusal to assist with urgent medicine delivery)
Occasional operational issues (e.g., slow lifts)

Categories

Cleanliness
9
Multiple reviews praise very clean, well-maintained rooms and high standards of cleaning.
Service
8.5
Service is mixed: many guests call staff friendly, professional and helpful (names singled out), but some report cold arrival experience and poor concierge responsiveness.
Location
9.2
Consistently noted as very convenient — close to Sanjay Gandhi National Park and adjacent to The Oberoi Mall; guests describe location as a major positive.
Room Quality
9
Rooms described as large, comfortable with large bathrooms and a luxurious ambiance; generally well-maintained.
Amenities
8.9
Good amenities (lovely pool, well-appointed public areas) but some negative notes about minibar being locked or snack trays removed.
Value for Money
8.1
Mostly positive but with concerns: one guest explicitly complained about minibar restrictions after paying a high rate, lowering perceived value for that stay.
Food and Beverage
9.1
Breakfast repeatedly described as exceptional; restaurants (including Italian) praised and food called delicious with a wide variety of options.
Overall Experience
8.6
Overall very positive stays with warm recurring guests and strong highlights (breakfast, location, rooms), tempered by service inconsistencies and minibar/concierge issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Accommodation with Stunning Views

The Westin Mumbai Garden City stands out with its landscaped swimming pool, fitness centre, and 3 dining options. The elegant air-conditioned rooms with floor-to-ceiling windows offer breathtaking views of the Mumbai skyline.

Convenient Location and Top-Notch Facilities

Situated just 1 km from key business centers and attractions, and a short 8 km from the airport, this hotel offers convenience and accessibility. Guests can enjoy spa treatments, room service, and airport shuttle services for a seamless stay.

Culinary Delights and Relaxation

Indulge in a variety of cuisines at Seasonal Tastes, Prego Restaurant, Kangan Restaurant, and Eighteen Lounge and Bar. After a day of exploring Mumbai, unwind with a massage or spa treatment for a truly rejuvenating experience.

Book your stay at The Westin Mumbai Garden City for a luxurious and unforgettable experience.

Important information:

Please note that the property will charge guests a credit card with a pre-authorization of INR 1.

Rate of GST associated with the room selection: 12% if the room rate is below INR 7500 or 18% if the room rate is above INR 7500. Third person charges at INR 2500 plus taxes with extra bed The extra charge for a third occupant includes an additional bed and breakfast only for Breakfast reservations only. Other meal expenses will be billed separately.

A surcharge applies for each additional guest that you wish to add to your reservation. This surcharge includes an additional bed and breakfast.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Guest Reviews

8.8
Based on 1197 reviews
Cleanliness: 9
Service: 8.5
Location: 9.2
Room Quality: 9
Amenities: 8.9
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
K
Kai • family_with_children • de
9
2026-10-29 • via Nuitee
A
Andrew • solo_traveller • gb
10
Excellent Hotel & Superior Customer Service with close proximity to Sanjay Ghandi National Park
Pros:

Proximity to Sanjay Ghandi National Park, that I wished to visit. The Oberoi Mall next door was an added bonus. Lovely pool to chill after a days touring. Breakfast was exceptional.

Cons:

Nothing

2026-10-20 • via Nuitee
D
Dharmesh • solo_traveller • us
10
2026-10-19 • via Nuitee
S
Scott • extended_group • ae
9
2026-10-18 • via Nuitee
S
Shalabh • extended_group • in
9
Superb stay
Pros:

Very friendly staff, clean, comfortable, large rooms, large bathrooms, good food at the Italian restaurant and a superb breakfast.

2026-10-10 • via Nuitee
T
Tanusankar • couple • my
8
2026-10-07 • via Nuitee
M
Murtuza • couple • kw
8
2026-10-07 • via Nuitee
V
Vishali • solo_traveller • in
6
Cons:

They lock their minibar. For the very first time in a 5 star hotel, I literally faced this, after paying 40k for 2 nights. This is such a joke. I usually stay in properties like Taj, never have I experienced such things

2026-10-07 • via Nuitee
T
Tanusankar • solo_traveller • my
8
2026-10-07 • via Nuitee
R
rahul • couple • in
9
2026-09-19 • via Nuitee
S
smita • solo_traveller • in
8
2026-09-18 • via Nuitee
H
Hemang • solo_traveller • in
9
2026-09-17 • via Nuitee
S
Shah • couple • in
9
2026-09-11 • via Nuitee
H
Hemang • solo_traveller • in
9
2026-09-06 • via Nuitee
M
Maximo Levenberg • solo_traveller • il
9
Pros:

הכל

2026-09-03 • via Nuitee
G
Girija • solo_traveller • in
10
2026-08-29 • via Nuitee
P
patil • couple • om
8
All good
Pros:

Location and cleaning

Cons:

Once w exceed in they closed our room minibar and removed the snack tray

2026-08-25 • via Nuitee
Изя Валентайн • solo_traveller • ru
10
2026-08-23 • via Nuitee
H
HAWA • solo_traveller • ke
10
Pros:

Radisson was like a second home to my husband and me. ❤️
The hotel's location was incredibly convenient for us, and the staff were exceptionally kind, professional, and helpful. Zaid, Ashfaq, and many others went above and beyond to make our stay comfortable.
We loved every bit of our stay, and Radisson will always hold a special place in our hearts. It will forever be one of our favourite places to stay in Mumbai. ❤️🇮🇳

2026-08-15 • via Nuitee
R
Ria Bhattacharyya • couple • in
9
2026-08-08 • via Nuitee