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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Adult only
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Nightclub/DJ
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Rooftop pool
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Shallow end
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Fence around pool
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Yoga classes
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
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Bike tours
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Live music/performance
Review Highlights
Categories
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Property Description
Modern Comfort and Convenience
Hotel Indigo El Paso Downtown, an IHG Hotel, offers a contemporary stay just steps away from El Paso Museum of Art. Guests can enjoy air-conditioned rooms with free WiFi, a fitness centre, and private parking. Each room features a flat-screen TV and a private bathroom.
Business and Leisure Amenities
The hotel provides a business centre for corporate guests and a snack bar for relaxation. With a terrace, restaurant, and bar on-site, there are plenty of options for dining and unwinding after a busy day of exploring the nearby attractions.
Prime Location
Conveniently located near Ciudad Juarez Cathedral and Benito Juarez Olympic Stadium, Hotel Indigo El Paso Downtown is the perfect choice for travelers looking to experience the vibrant culture of El Paso. Book your stay now for a memorable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
This review is focused on the restaurant and the bar area near the pool. The hotel was fine. Very clean and the youn man checking us in was very accommodating and friendly. I wish I could remember his name although, I do remember he was a Cowboys fan. The manager of the restaurant ( I think Susan) could not have been more impressive. It was clear to see the pride in her work place. She was attentive to the guests, had a wonderful rapport with her team and never stopped looking for an opportunity to help where she could. I saw her remove plates, mix drinks, coach a food preparer and seat people. She was quite impressive. We asked her for a recommendation for an after dinner cocktail? She recommended we go upstairs. There we met a young woman (Deandra, I think was her name,) she could not have been better. We were treated with a friendly and welcoming attitude. She gave us recommendations on drinks, gave us some great ideas about what to do in El Paso and checked on us the exact right amount of times. It was obvious she takes great pride in her job and her performance. She waited at our table until we took our first sip to make sure it was what we had expected. It is so refreshing to see employees take such pride and have such passion for their profession. All three of these employees made our trip to El Paso extra special. I want to thank them and congratulate the person that hired them, and the GM. The three people we met on this team were all exceptional.
Thank you.
Wonderful and clean.
Muy limpio . Y muy buena atención
Me encantaron las instalaciones y el personal super amable
Que el dia que fuimos tenía una pool party y no nos avisaron, nosotros íbamos a disfrutar un fin de semana en pareja en la alberca
Location
No fridge or microwave in room
Pool was awesome. Bartenders are great!
Nothing
The service.
Seemed more run-down than the last time we were there.
Great service in the valley parking and at the front desk very helpful and kind.
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