Viana Hotel and Spa, Trademark Collection by Wyndham

Hotels
•
Trademark
8.8 (818 reviews)
3998 Brush Hollow Road , Westbury , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Comfortable beds
Good location
Excellent food
Cons:
Noise from housekeeping
Room maintenance issues

Categories

Cleanliness
8.19
There were some issues with noise from housekeeping, affecting the overall experience.
Service
9.16
Staff members were consistently praised for their helpfulness and understanding.
Location
9.2
Ideal location with easy access to main parkways.
Room Quality
8.65
Comfortable beds reported, but some issues with the room amenities.
Amenities
8.68
Good amenities offered, but one guest could not experience all due to time constraints.
Value for Money
8.64
Quality of service and experience justifies the price.
Food and Beverage
9.19
The food received rave reviews with several standout dishes mentioned.
Overall Experience
8.66
General sentiment positive, with a few negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:07

Property Description

Zen-Inspired Full-Service Spa
Indulge in relaxation at the Zen-inspired full-service spa at Viana Hotel and Spa, Trademark Collection by Wyndham. Unwind with a massage, sauna session, or a swim in the indoor pool for the ultimate rejuvenation experience.

On-Site Dining and Spacious Rooms
Experience convenience with on-site dining options at Marco Polo’s restaurant, offering a delectable fusion of Italian and Asian cuisine. Retreat to spacious rooms adorned with natural décor, equipped with modern amenities including a microwave, refrigerator, and luxurious marble bathrooms.

Prime Location and Nearby Attractions
Located just a 2-minute walk from the Westbury Music Fair, our feng shui hotel is in close proximity to attractions like Cantiague Park, Broadway Mall Shopping Center, and the NYCB Theatre at Westbury. Explore the best of New York while enjoying a comfortable stay at our hotel.

Book your stay at Viana Hotel and Spa, Trademark Collection by Wyndham for a harmonious blend of luxury and tranquility.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Please note that only dogs are allowed as a pet in the property, and an extra charge of $75 applies per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.8
Based on 818 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
S
Samantha • couple • us
3
2026-09-17 • via Nuitee
J
Jane • couple • us
4
Booked for 3 nights and couldn't wait to leave. we stayed on the top floor the PH and we could hear the staff in the
Pros:

Not a whole lot.

Cons:

Out dated. The parking lot wasn't well lit and didn't feel safe.

2026-09-07 • via Nuitee
O
Onyekachi • couple • us
10
2026-09-07 • via Nuitee
O
Onyekachi • extended_group • us
9
Pros:

Everything was amazing but the staff took it up a notch with how polite and helpful they were. They were very accommodating of our wedding party

2026-09-07 • via Nuitee
C
Chadha • couple • us
10
2026-09-03 • via Nuitee
A
Alaric • solo_traveller • us
9
Pros:

Great value.

Cons:

Comfortable bed. Good restaurant. Great staff.

2026-09-03 • via Nuitee
L
Lautaro • couple • us
10
2026-09-01 • via Nuitee
J
James • couple • us
2
2026-09-01 • via Nuitee
T
Thurston • couple • us
10
2026-08-31 • via Nuitee
P
Parker lll • couple • us
4
I would not go back unless they did major interior renovations
Pros:

Hot tub

Cons:

Dated room, no hi definition TV. Very expensive for two nights with poor old dated room. Black out curtains tattered and worn, carpets old, furniture worn and nicked up. Very disappointed for how it was advertised but didn't meet any expectations. Balcony old and dated too. No charm or personality in room.

2026-08-27 • via Nuitee
J
James • solo_traveller • us
8
Almost perfect stay!
Pros:

The location was perfect for my family.

Cons:

The AC unit in the room was very noisy.

2026-08-21 • via Nuitee
J
Joe • solo_traveller • us
10
2026-08-21 • via Nuitee
P
Peter • solo_traveller • au
7
Improvements required.
Pros:

Room was tastefully furnished & spacious, with large bed and good a/c.

Cons:

Staff at reception came across as disinterested, and failed to fully explain processes. Disputed night already paid for. Hotel overpriced.

2026-08-17 • via Nuitee
R
Robert • solo_traveller • us
10
2026-08-16 • via Nuitee
P
Pedro • couple • us
5
2026-08-16 • via Nuitee
K
Kelli • couple • us
10
Pros:

I didn’t have to leave the property. Everything was there and amazing quality. The restaurant’s food was delicious. The staff were exceptionally helpful. The hotel was super clean and there were so many activities to partake in. The spa was so relaxing. Everything was exceptional.

Cons:

I liked everything

2026-08-14 • via Nuitee
T
Thomas • couple • ca
10
2026-08-12 • via Nuitee
T
Tekin • family_with_children • tr
1
Cons:

Konakladıktan sonra kartımdan tekrar para çekildi elimde banka hesap hareketleri ve dekontlar olmasına ve bankanın itirazı olmasına rağmen ve bunu kabul etmiyorlar.

2026-08-11 • via Nuitee
F
Faysal Rahman • couple • us
9
2026-08-08 • via Nuitee
C
Chowdhury • couple • gb
7
Convenient location. Very comfortable beds
Pros:

Always nice and clean, staff always helpful and friendly. Beds incredibly comfortable.

Cons:

More amenities in bathroom would’ve been nice. More built in charging ports. Guest slippers would’ve been appreciated. Iron and hairdryer not the most efficient to use.

2026-08-07 • via Nuitee