Embassy Suites by Hilton Birmingham Hoover

Hotels
•
Embassy Suites Hotels
8.6 (407 reviews)
2960 John Hawkins Parkway , Birmingham , US
+1 205-985-9994

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and responsive staff
Excellent breakfast
Clean rooms and comfortable beds
Happy hour/bar amenities
Cons:
Occasional serious cleanliness lapses (hair, underwear, dirty doors, contact lens)
Aging hide-a-bed mattress / room maintenance issues
Air conditioning/thermostat and plumbing problems for some guests
Value for money concerns / high price
Unheated pool and occasional missing amenities

Categories

Cleanliness
7.8
Many guests reported very clean rooms, but several disturbing lapses were recorded (found underwear in drawers, hair in sink/toilet, dirty doors, contact lens near bed), lowering this score.
Service
9.2
Staff repeatedly praised as wonderful, hospitable, responsive, and helpful (front desk, bartenders, quick item delivery), though isolated reports of disrespectful staff and housekeeping intrusions occurred.
Location
9.4
Consistently called a great/top location—quiet, convenient area close to restaurants and attractions.
Room Quality
8.2
Rooms are frequently described as clean, comfortable, and spacious with good beds, but issues include an aging hide-a-bed mattress, plumbing problems (running toilet) and occasional maintenance needs.
Amenities
8.8
Breakfast and happy hour/bar receive strong praise and facilities are well kept, but negatives include an unheated pool, occasional missing items (steamer, shampoo) and some kitchen/menu gaps.
Value for Money
6.5
Several guests felt the price was high and not justified (one cited $450/night), producing a notably lower score despite comfortable stays for others.
Food and Beverage
9.6
Breakfast repeatedly described as excellent/the best and bar/happy hour praised; minor issues like missing menu items were rare.
Overall Experience
9.3
Majority of reviews report an excellent, smooth and welcoming experience with many guests saying they'd return; a minority reported significant negatives that tempered overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location and Amenities
Located just 1.5 miles from Riverchase Galleria and off Interstate 459, Embassy Suites by Hilton Birmingham Hoover offers an on-site restaurant, free local shuttle service, and an indoor pool.

Spacious and Well-Equipped Suites
Guest suites feature a living room with a 32-inch flat-screen TV, iPod clock radio, and a sofa bed. Classic suites with warm colors also include a microwave, mini-fridge, and coffee maker for added convenience.

Delightful Dining and Services
Start your day with a cooked-to-order breakfast and enjoy the manager’s reception with light snacks and drinks in the evenings. The hotel's restaurant, Flying Spoons, offers a variety of fresh sandwiches, salads, and Starbucks coffee beverages.

Book your stay at Embassy Suites by Hilton Birmingham Hoover for a relaxing and enjoyable experience!

Important information:

Please note that an additional charge of USD 50 will apply for early check-in before 12:00.

Please note that an additional charge of USD 90 will apply for late check-out until 02:00 PM, after 2:00 PM there is a full day charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 407 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.4
Room Quality: 8.2
Amenities: 8.8
Value for Money: 6.5
Food and Beverage: 9.6
Overall Experience: 9.3
C
Carolyn • extended_group • us
8
2026-10-29 • via Nuitee
C
Craig • couple • us
9
2026-10-29 • via Nuitee
T
Theresa • couple • us
9
Overall nice property
Pros:

Great location! The staff were wonderful! They responded quickly to our request. Great happy hour and breakfast.

Cons:

When we opened the hide a bed there were no sheets. While looking in drawers to find some we found men’s underwear instead. We also had no soap in our shower. Both times we called to request the items they were delivered quickly. The hide a bed mattress has definitely seen its better days.

2026-10-27 • via Nuitee
C
Casper • couple • nl
10
Pros:

Prachtig hotel op een top locatie met restaurant en bar op 1 minuut. Zeer mooi onderhouden buurt erg naar mijn zin gehad

2026-10-25 • via Nuitee
B
Ben • couple • us
10
Pros:

Everything

2026-10-23 • via Nuitee
M
Marilyn • couple • us
10
Wonderful
Pros:

Very nice

Cons:

Great location

2026-10-22 • via Nuitee
M
Marilyn • couple • us
9
2026-10-22 • via Nuitee
D
Deborah • solo_traveller • us
8
2026-10-18 • via Nuitee
T
Tionne • extended_group • us
10
2026-10-13 • via Nuitee
P
Potts • family_with_children • us
10
2026-10-13 • via Nuitee
A
Amanda • couple • us
10
2026-10-13 • via Nuitee
N
Nichole • solo_traveller • us
10
2026-10-13 • via Nuitee
R
Robert • extended_group • us
10
Great place to stay
Pros:

Beautiful property. Rooms were clean and comfortable

Cons:

We did not get housekeeping during our stay but not too big a deal since we only stayed two nights

2026-10-13 • via Nuitee
I
Irma • extended_group • us
10
Amazing rooms and service - expect to pay higher- worth it
Pros:

Facility was clean well kept - Staff was amazing - service was top notch -

Cons:

Price - was high

2026-10-13 • via Nuitee
L
Laura • extended_group • us
10
2026-10-13 • via Nuitee
C
Ciara • couple • us
10
2026-10-12 • via Nuitee
Z
Zejgjane • solo_traveller • us
10
2026-10-09 • via Nuitee
K
Karen • solo_traveller • us
7
Expected more, but staff was nice
Pros:

Beds, food, tv, space were all very good

Cons:

Pool was not heated, had to change rooms twice - once for double booking and then again for running toilet. Housekeeping bothered us twice during last hour of packing before departing and they did not stock bathroom correctly (had to ask for shampoo.)

2026-10-07 • via Nuitee
L
Lakesha • couple • us
10
2026-10-07 • via Nuitee
S
Stephanie • couple • us
8
2026-09-19 • via Nuitee