Hotel Terminus Saint-Charles

Hotels
7.6 (2565 reviews)
1 Place Des Marseillaises , Marseille , FR
+33 4 91 90 70 59

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean bedding
Cons:
Unclean rooms
Stains on flooring
Internet issues
Smoke smells

Categories

Cleanliness
5.66
Multiple reviews highlight issues with cleanliness, including stains on the flooring and concerns about bed bugs.
Service
9.13
Consistent compliments about the staff's friendliness and professionalism.
Location
8.67
The hotel is conveniently located near the train station, praised in several reviews.
Room Quality
7.12
Some rooms described as having issues such as smoke smells and maintenance concerns.
Amenities
6.65
Basic amenities mentioned, but absence of extra toiletries noted impacting the experience.
Value for Money
7.61
The pricing was perceived as high for the quality of accommodations provided.
Food and Beverage
8.16
No specific reviews on food and beverage, rating reflects standard quality for this hotel tier.
Overall Experience
7.83
Mixed reviews lead to an overall experience that falls short of expectations due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:58

Property Description

Convenient Location

Located opposite the Saint-Charles Train Station in central Marseille, Hotel Terminus offers easy access to key attractions like the Vieux Port and the World Trade Centre.

Comfortable Accommodation

Enjoy en-suite rooms equipped with modern amenities such as a flat-screen TV, satellite channels, and air conditioning, ensuring a comfortable stay.

Exceptional Services

Indulge in a daily continental breakfast buffet, benefit from 24-hour reception assistance for local tourist information, and take advantage of luggage storage and an airport shuttle service for added convenience.

Book your stay at Hotel Terminus now to experience a perfect blend of comfort and convenience in Marseille.

Important information:

One child under 13 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Breakfast is served from 06:30 to 10:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

7.6
Based on 2565 reviews
Cleanliness: 5.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.83
J
jean • couple • be
8
Valable
Pros:

Proximité de la gare

Cons:

Pas de pain baguette

2026-09-19 • via Nuitee
C
christine • couple • fr
8
2026-09-19 • via Nuitee
B
Bensid • solo_traveller • dz
8
2026-09-18 • via Nuitee
M
Maodo Malick • couple • it
7
2026-09-17 • via Nuitee
I
Ines • couple • es
9
Ubicación perfecta
Pros:

Estaba literalmente a un minuto de la estación. El personal fue amable.

Cons:

El precio era algo caro en comparación con la habitación que teníamos, era muy pequeña y no tenía nevera ni nada

2026-09-16 • via Nuitee
R
Richey • couple • au
8
Pros:

Pretty much everything

Cons:

Nothing

2026-09-16 • via Nuitee
D
DanielaSoruco • solo_traveller • es
10
2026-09-15 • via Nuitee
J
jean-claude • couple • fr
7
A refaire à locasion
Pros:

Très bô petit dejeûner
Endroit impeccable pour ́ nous

Cons:

Manque de frigo

2026-09-15 • via Nuitee
M
MIREILLE • solo_traveller • fr
7
2026-09-14 • via Nuitee
L
Laurence • solo_traveller • fr
8
Pros:

En face de la gare

Cons:

Rien

2026-09-13 • via Nuitee
K
Kevin • couple • us
8
Perfect base from which to explore Marseille and the region.
Pros:

Location provides instant access by public transport to any place in the city and beyond.

2026-09-12 • via Nuitee
J
Júlia • extended_group • br
2
Terrible with no AC
Pros:

The team is friendly

Cons:

The AC wasn’t working during our stay. We’re still in summer, and our room was very, very hot. We had to either sleep with the windows open and deal with the unbearable noise, or basically cook ourselves. The bathroom shower is also terrible, the bathroom door couldn’t be closed (the door was stuck), and also the shower door was horrible to open/close. We had to suffer with the heat and no one even offered us a fan - the bare minimum. The hotel installations are also old and not ideal. Do not recommend. Not worth it.

2026-09-12 • via Nuitee
A
Andrea • solo_traveller • ch
8
Zentral gelegen, ideal für eine Nacht
Pros:

Die Lage ist perfekt für Reisende die mit dem Zug oder Bus unterwegs sind, gerade am Bahnhof.

Cons:

Das Zimmer ist funktionell aber nicht gemütlich.

2026-09-11 • via Nuitee
A
Axel • couple • ch
8
Good accommodation a few steps from Marseille central railway and bus station
Pros:

- Hotel is literally at the bottom of the big staircase from the central railway station, you can reach the railway and bus station in 3 minutes on foot
- Soundproof windows
- Excellent breakfast buffet at decent price (9.5 €)

Cons:

- Some appliances in the bathroom were "loose"

2026-09-11 • via Nuitee
A
Arnaud • solo_traveller • fr
1
J'ai du partir pour aller au Novotel à minuit 30.
Pros:

Rien

Cons:

Les cafards, l'insalubrité

2026-09-11 • via Nuitee
A
Ariane • couple • lu
3
2026-09-10 • via Nuitee
M
martin • couple • gb
3
Pros:

Was given complimentary breakfast because the a/c didn't work, wasn't hot breakfast but was nice

Cons:

A/c didn't work, received 3 different stories from the staff on when it broke and when it was due to be fixed

2026-09-10 • via Nuitee
T
Tayeb • couple • fr
7
Pour une ou deux nuits , pas +
Pros:

Proximité avec la gare.

Cons:

La literie n’est pas très agréable

2026-09-09 • via Nuitee
K
Kim loan • family_with_children • fr
8
hotel trouvé en dernier minute, proche de la gare
Pros:

personnel sympa

Cons:

rien

2026-09-08 • via Nuitee
R
Rhiannon • couple • gb
7
Our one night stay was lovely expect for the smell of cigarettes
Pros:

Location was perfect, right by the train station.

Cons:

Smelt of cigarettes a lot

2026-09-08 • via Nuitee