Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Amenities
Cons:
Cleanliness Issues
Room Issues
Food Quality Concerns

Categories

Cleanliness
6.65
Some reviews mention dirty furniture and old stains on carpets.
Service
8.65
Friendly staff mentioned positively in several reviews.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.15
Some rooms reported as dated and having issues with heating.
Amenities
8.15
Good spa and wellness facilities reported, but some minor issues mentioned.
Value for Money
8.15
Generally viewed positively for price-quality ratio.
Food and Beverage
7.15
Breakfast was inconsistent; some mentioned issues with food quality.
Overall Experience
8.15
Generally pleasant experiences, though some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Luxurious Accommodation in the Heart of the Luxembourg Ardennes

Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.

Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.

Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.

Book now for a rejuvenating retreat at Koener Hotel & Spa!

Important information:

Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancellation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.

For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.

Children aged 11 years and below are not allowed to use the swimming pool.

Children can only use the swimming pool until noon.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
    Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
    People 17 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4767 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
K
Kelly • couple • nl
8
2026-07-25 • via Nuitee
W
Willem • family_with_children • nl
9
2026-07-25 • via Nuitee
S
Sofie • couple • be
7
Ideale uitvalsbasis voor de omgeving met inbegrepen spa
Pros:

Goed gelegen, gratis gebruik van de spa, lekker ontbijt

Cons:

De kamer was énorm warm en het was niet eens een hittegolf, er was een ventilator aanwezig maar die deed helemaal niet wat ie moest doen

2026-07-25 • via Nuitee
M
Malgorzata • solo_traveller • nl
9
Pros:

Komfort i czystość

2026-07-24 • via Nuitee
N
Nina • solo_traveller • de
8
Für einen kurzen Aufenthalt in Clerf optimal
Pros:

Schöne Lage, großer Spa-Bereich, nettes Personal

Cons:

Altmodisch eingerichtet, hellhörig

2026-07-24 • via Nuitee
V
Van Oosten • couple • nl
8
2026-07-23 • via Nuitee
C
Carine • solo_traveller • be
8
Pros:

Gentillesse du personnel, de l’accueil. Propreté. Petit déjeuner copieux. Confort de la chambre et de la literie. Calme.

Cons:

Parking intérieur de l’hôtel trop petit pour satisfaire tous les clients. Parking extérieur difficile.

2026-07-22 • via Nuitee
N
Noël • family_with_children • be
8
2026-07-22 • via Nuitee
C
cindy • couple • be
8
2026-07-22 • via Nuitee
A
Alex • couple • lu
5
2026-07-21 • via Nuitee
E
Eric • solo_traveller • be
8
2026-07-21 • via Nuitee
E
Eric • couple • nl
8
Pros:

ligging van het hotel in het plaatsje

Cons:

service

2026-07-20 • via Nuitee
M
Maxime • extended_group • fr
8
Super hôtel avec un emplacement parfait
Pros:

Très bien situé dans la petit ville de Clervaux qui est magnifique. Le spa est très bien. Chambre confortable grande et personnel parfait.

Cons:

Rien

2026-07-20 • via Nuitee
A
Alexandre • couple • fr
7
2026-07-20 • via Nuitee
S
Sylvia • solo_traveller • be
10
2026-07-19 • via Nuitee
C
christophe • solo_traveller • be
4
Geen 4 sterren waard!
Pros:

Het zwembad

Cons:

Foto’s zijn mooier dan in werkelijkheid. Vuil oud hotel

2026-07-19 • via Nuitee
M
Myriam. H. • solo_traveller • de
10
Pros:

Super freundlich und einfach per WhatsApp 24h alles Nachfragen. Bzw. Das Haus Koener fragt schon ob alles bestens ist. Super sauber. Zentral, einfach hübsch

Cons:

Also auf ganz hohem Niveau und Gesicht würde ich sagen der Aufzug rappelt kurz beim anhalten... Aber nur weil ich nicht gerne Aufzug fahre... Aber zum Treppen laufen die motivation fehlte..

2026-07-19 • via Nuitee
D
David • solo_traveller • fr
8
Pros:

Personnel accueillant et serviable

Cons:

Rien à redire

2026-07-19 • via Nuitee
T
Thiresia • family_with_children • lu
2
Plus jamais
Cons:

Les chambres n’étaient pas climatisées et dehors il y avait de la musique forte jusqu’à 2 heures du matin. Nous étions obligés d’avoir les fenêtres ouvertes et nous avons à peine dormi

2026-07-19 • via Nuitee
T
Thierry • family_with_children • fr
5
Merci BOOKING
Pros:

voir la suite!

Cons:

gros problèmes pour la chambre ,j'avais commandé avec un lit pour enfant de 10 ans et je me suis retrouvé avec un lit d'appoint bébé.
Les enfants ne sont pas accepté à la piscine sauf le matin de 10h à 12h !!!!
Pour une place de parking dans l'hotel il fallait réserver d'avance et peux etre payer un supplément!!
chambre étroite pour 3 personnes.
sans commentaire....
Nous avons décidé de ne pas rester et nous sommes reparti.
Perdu beaucoup 328,50€ +25€ en plus pour le chien.

2026-07-19 • via Nuitee