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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Hammam
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Heated pool
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of the Luxembourg Ardennes
Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.
Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.
Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.
Book now for a rejuvenating retreat at Koener Hotel & Spa!
Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancellation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.
For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.
Children aged 11 years and below are not allowed to use the swimming pool.
Children can only use the swimming pool until noon.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
People 17 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Ubicación y spa
Nice hotel with good facilities if you want a spa break.
They only have two secure motorcycle parking spaces - I was very lucky to get one of them.
Personnel accueillant.
La localisation de la chambre côté route,très bruyante.
Het hotel is als een doolhof. Na het inchecken was het zelf uitzoeken waar je moest zijn. De matrassen hadden geen beschermhoes. Het losse onderlaken verschoof, waardoor je kans liep op het (bevlekte) matras te komen liggen. Het was erg warm in de kamer, de temperatuur kon niet geregeld worden hetgeen je in een 4-sterrenhotel toch mag verwachten. Er waren de nodige beschadigingen aan de inrichting van de kamer, waardoor deze er armoedig uitzag.
Ligging
Tapijt was beetje smerig
Le déjeuner
La piscine accessible
Notre chambre n’était pas équipée de Clim, il y faisait insoutenable. Nous n’avons presque pas dormi :nous avons ouvert les fenêtres pour respirer et d’autres touristes ont rigolé très fort dans la rue dehors jusqu’à 2h du matin.
Beautiful hotel in a lovely setting. Excellent breakfast and food in the Brasserie. Loved the pool and spa area. Very helpful and charming staff.
Silly little things: bottled water in fridge but no bottle opener, water cups not replaced in bathroom.
Locatie is goed
De rest
Kamer werd goed schoongemaakt. Perfect ontbijt met veel keuze.
Slechte tv ontvangst en geen airco bij 35 graden.
Très bel endroit , personnel au top , petit déjeuner merveilleux ❤️
Pas de climatisation dans les chambres , pas de bouilloire ou senseo. J'avais demandé un grand lit double , j'ai eu 2 lits simples mis l'un contre l'autre
Good location central to the town
No AC, carpet dated, restaurant expensive for average enough food.
Alles ineen. Prima restaurant en slapen!
Geen airco
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