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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of the Luxembourg Ardennes
Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.
Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.
Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.
Book now for a rejuvenating retreat at Koener Hotel & Spa!
Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancelation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.
For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
People 17 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Aamianen hyvä.
Parkkihallin tiettyet ja opastus. Portin avaus.
De centrale ligging en de mogelijkheid om fietsen veilig te stallen
Niets
Fantastic location
Staff incredibly rude, service very slow in bar and restaurant.
Chambre avec beaucoup de place et surtout un beau balcon avec une belle vue,
Les horaires du SPA très bons. La piscine impeccable. Le petit déjeuner fut délicieux ainsi que le repas au restaurant.
L'accès de certaines chambres un peu confus jusqu'au spa, réception et au restaurant,
Tout
I love the professionalism and friendliness of the staff. The hotel smells amazing and everything is in walking distance. Loved the pool and the jacuzzi.
The bed and pillows were very comfortable. The view from my room overlooked the square, which was really nice. There was a band playing so had a free concert in the comfort of my room. My dogs loved the hotel
I didn't like the mold in the shower.
Die Lage und die Freundlichkeit des Personals.
Zimmer total hellhörig. Frūhstück zwar ausreichend, aber von nicht so guter Qualität. Lieblose Ausstattung des Zimmer und der Brasserie. Generell ein wenig in die Jahre gekommen.
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