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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of the Luxembourg Ardennes
Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.
Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.
Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.
Book now for a rejuvenating retreat at Koener Hotel & Spa!
Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancelation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.
For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
Children up to and including 2 years old stay for € 20 per person per stay when using an existing bed.
Children from 3 years old to 11 years old stay for € 48 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for € 55 per person per night when using an existing bed.
People 17 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Er was geen zeep en shampoo voorhanden op de kamer. Voor een 4* hotel verwacht ik dit wel.
decu pour le cote spa .
manque de personnel
Die Lage
Teppichboden und Fenster die nicht sauber waren
Centrale ligging in dorp en een goede spa - sauna combinatie
Veel loop geluiden en schuiven met stoelen
Waarom moesten wij bij aankomst nog een borg van 100 euro betalen?
Uitstekend ontbijt
Hoe wij ontvangen werd. We kwamen laat aan en wij werden heel goed geholpen. 10 of the 10
Nvt
Piscine relaxation
Déco et literie datées
Vriendelijk behulpzaam personeel en de locatie
Te weinig stopcontacten,
Vieze toiletborstel,
Slechte afzuiging
Plots de mededeling dat er 100 euro borg betaald moest worden, getuigt van weinig vertrouwen
Bed
Niets
Locatie en ligging van het Hotel
Hotel is verouderd en heeft een opknapbeurt nodig. Veel geluid van buiten tav stromend open water
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