Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Amenities
Cons:
Cleanliness Issues
Room Issues
Food Quality Concerns

Categories

Cleanliness
6.65
Some reviews mention dirty furniture and old stains on carpets.
Service
8.65
Friendly staff mentioned positively in several reviews.
Location
9.15
Frequently praised for its beautiful and convenient location.
Room Quality
7.15
Some rooms reported as dated and having issues with heating.
Amenities
8.15
Good spa and wellness facilities reported, but some minor issues mentioned.
Value for Money
8.15
Generally viewed positively for price-quality ratio.
Food and Beverage
7.15
Breakfast was inconsistent; some mentioned issues with food quality.
Overall Experience
8.15
Generally pleasant experiences, though some issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:06

Property Description

Luxurious Accommodation in the Heart of the Luxembourg Ardennes

Spa Facilities Galore: Enjoy complimentary access to our indoor pool, sauna, and fitness center during your stay. Indulge in a wide range of massage and beauty treatments, relax in the hammam, or soak up some sun in the solarium.

Fine Dining and Breakfast Buffet: Treat your taste buds to our restaurant's à la carte menu, featuring options for children and vegetarians. Start your day right with a generous breakfast buffet offering fresh croissants and juices.

Modernized Family Establishment: Stay in a beautifully renovated historic building in the pedestrianized center of Clervaux. Experience the perfect blend of old-world charm and modern amenities at Koener Hotel & Spa.

Book now for a rejuvenating retreat at Koener Hotel & Spa!

Important information:

Bank guarantee: A credit card is required to guarantee your reservation. This card may be charged in the event of cancellation or no-show, as well as to cover the cost of any damages or unpaid bills during your stay.

For stay of 5 nights and more, the hotel will require a deposit of 50% of the amount to secure the reservation.

Children aged 11 years and below are not allowed to use the swimming pool.

Children can only use the swimming pool until noon.

Access to the spa for children under 12 . Access to the swimming pool and hot tub until midday only + not permitted in the Sauna World.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUX

Location

Guest Reviews

7.9
Based on 4941 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.15
Overall Experience: 8.15
J
Jessica • couple • lu
4
Podia ser melhor
Pros:

A localização

Cons:

A banheira não funcionava em condições. Tudo muito antigo devia dar pra escolher o quarto..

2026-10-31 • via Nuitee
D
Dougal • extended_group • gb
8
2026-10-31 • via Nuitee
M
Michel • couple • be
9
2026-10-31 • via Nuitee
J
Johan • couple • be
8
2026-10-30 • via Nuitee
P
P.H.J.M. • couple • nl
1
2026-10-30 • via Nuitee
D
diana • solo_traveller • gb
10
Enjoyed every second. Spa is Amazing.
Pros:

Brilliant location, amazing views.. right in the centre of Clervaux.

Cons:

I liked everything

2026-10-30 • via Nuitee
S
Sander • extended_group • nl
6
2026-10-29 • via Nuitee
W
Willem • couple • nl
8
2026-10-29 • via Nuitee
M
Melanie • couple • de
9
Wunderbares Hotel mit Spa-Bereich
Pros:

Wir hatten ein großes Zimmer, in dem nichts fehlte. Das zum Hotel gehörige Spa ist wunderbar. Man kann es am Tag der Abreise noch bis 14:00 Uhr benutzen.

Cons:

Wir haben kein Frühstück dazu gebucht, weil wir es sehr hochpreisig empfinden.

2026-10-28 • via Nuitee
J
JH • couple • be
9
Pros:

L'accueil, le petit déjeuner très complet et savoureux, le Spa et sa piscine et sa salle de repos, la chambre bien équipée, promenade superbe de la gare de drauffelt jusqu'à Clervaux.

2026-10-28 • via Nuitee
K
Karin • couple • de
8
2026-10-26 • via Nuitee
C
christian • couple • be
8
2026-10-26 • via Nuitee
J
Jean-François • couple • be
9
2026-10-26 • via Nuitee
A
Andre • couple • nl
4
Gezellig
Pros:

Heerlijke bedden en vriendelijke bediening

Cons:

Het restaurant was ver beneden pijl.
Ontbijt heel karig, buffet ook niet bijzonder.
Voor een Hilton gerelateerd hotel zeer slecht

2026-10-26 • via Nuitee
E
Evelien • family_with_children • be
5
Geen 4* waardig hotel
Pros:

Locatie

Cons:

Hygiëne,

2026-10-26 • via Nuitee
V
vander elst • couple • be
8
Pros:

L'ambiance feutrée et agréable. Le spa est agréable et propre. Grand choix de nourritures et boissons au déjeuner.

Cons:

Le peu de choix de bières 0/0% ou cocktail sans alcool. J'ai vu beaucoup de belge donc je pense que de la Jupiler normale et 0/0% serait un atout.

2026-10-26 • via Nuitee
R
Rose • couple • be
8
Pros:

Les thermes et la brasserie

2026-10-25 • via Nuitee
D
David • couple • be
7
2026-10-25 • via Nuitee
S
Stephan • couple • de
4
Zimmer wegen Schimmel nicht brauchbar
Pros:

Sehr freundliches Personal in allen Bereichen was besonders erwähnenswert ist. Das Frühstück und auch das Essen im Restaurant war ausgezeichnet.

Cons:

Wir haben die ersten zwei Zimmer, die man uns zugeteilt hatte ablehnen müssen, da hier gut erkennbar an den Wänden im Bereich der Fenster Schimmel vorhanden war. Einen Aufenthalt in einem solchen Raum darf man niemanden zumuten. Das letzte Zimmer, welches man uns dann zugewiesen hat, entsprach nicht der gebuchten Kategorie Superior, da das Zimmer maximal 15 m2 hatte.

2026-10-24 • via Nuitee
R
Rotondi • couple • be
9
Que du plaisir !
Pros:

La chambre avec ses équipements. L espace piscine jacuzzi.

Cons:

Si vraiment je dois dire quelque chose de négatif je dirais juste que la fermeture de la piscine est trop tôt. Apres je comprends qu il faille du temps pour le nettoyage et le rangement. Nous sommes arrivé tardivement sur place et nous aurions voulu profiter un peu plus de la piscine

2026-10-24 • via Nuitee