Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Shopping on site
Ski storage
Television in common areas
Front desk (limited hours)
Ski-in/ski-out access
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Ski equipment rentals on site
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Service issues
Rooms need updating
Wellness area could be improved

Categories

Cleanliness
8.25
General comments on cleanliness were positive, but some reviews mentioned areas for improvement.
Service
9.75
Many reviews praised the helpful and friendly staff, indicating outstanding service.
Location
9.25
The location was frequently highlighted as a strong point, ideally placed for access.
Room Quality
8.25
Mixed sentiments; some rooms described as needing modernization, but generally comfortable.
Amenities
8.75
Amenities like wellness facilities received mixed reviews, with some criticism on their state.
Value for Money
9.25
Overall perceived as good value considering the location and quality of food.
Food and Beverage
9.25
Breakfast and dinner options were often praised for their quality and variety.
Overall Experience
9.25
Most reviews indicated a very positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Luxurious Spa Experience

The Hotel Alpine Palace boasts a stunning 2,000 m² spa area with 9 saunas, indoor and outdoor pools, and a brine pool. Relax in the Troadkasten with a Finnish sauna and panoramic mountain views. Indulge in high-quality spa treatments and beauty services at the Body & Soul Centre.

Award-Winning Dining

Savor culinary delights at the Arte Vinum restaurant, awarded 2 toques by Gault Millau. Enjoy meals at the traditional Bürgerstube, modern Palace and Red Oyster restaurants, or the cosy Rauchkuchl. Unwind at the sun terrace, winter garden, or the stylish Woods cocktail bar.

Year-Round Activities

Whether skiing in winter or hiking, mountain biking, and water sports in summer, the Alpine Palace offers a plethora of activities. Professional ski instruction, kids' activities, guided hikes, and the Joker Card for free local benefits make your stay unforgettable.

Book now to experience the ultimate Alpine getaway at Hotel Alpine Palace!

Important information:

Please note that different extra bed prices apply according to season.

Please be informed that this property is located in the center of Hinterglemm where in summer weekly outdoor festivities and in winter apres-ski parties take place. Some noise disturbances can occur.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 445 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
J
Jens • family_with_children • at
10
2026-03-20 • via Nuitee
M
Michaela • couple • at
10
2026-03-19 • via Nuitee
P
Petra • extended_group • at
10
Pros:

wir haben einen tollen Aufenthalt gehabt und das Personal wir wirklich außergewöhnlich!!

2026-03-19 • via Nuitee
C
Charlotte • couple • at
10
Pros:

Perfekter Aufenthalt mit tollem Personal!

Cons:

Der Wellnessbereich ist leider viel zu klein uns muss dringend renoviert werden.

2026-03-11 • via Nuitee
J
Jan • family_with_children • cz
10
2026-03-11 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Tolle Lage direkt neben Piste/Gondel. Kinderbereixh mit Betreuung.

Cons:

Zimmertemperatur nicht individuell im Zimmer aufräumen einstellbar (und allgemein recht warm im Hotel).

2026-03-10 • via Nuitee
L
Larysa • family_with_children • ua
10
2026-03-08 • via Nuitee
J
Jana • extended_group • at
10
2026-03-07 • via Nuitee
T
Thomas • extended_group • at
10
2026-03-07 • via Nuitee
T
Thomas • extended_group • at
10
2026-03-02 • via Nuitee
D
Daniel • couple • at
10
2026-03-02 • via Nuitee
T
Tania • couple • gb
9
Great location but the hotel was too hot and when we opened the bedroom window we could hear noise from apres ski bar. F
Pros:

The spa was fantastic

Cons:

The beds were uncomfortable

2026-03-01 • via Nuitee
H
Henk • couple • at
10
2026-02-27 • via Nuitee
P
Peter • extended_group • at
10
2026-02-26 • via Nuitee
P
Peter • extended_group • at
10
2026-02-24 • via Nuitee
Z
ZEYNEP • family_with_children • tr
8
2026-02-23 • via Nuitee
J
Jeroen • extended_group • nl
7
2026-02-14 • via Nuitee
S
Scott • family_with_children • au
9
Great place to experience our Alpine dream holiday
Pros:

Restaurant, staff, ski locker and proximity to lifts

Cons:

Room temperature and beds

2026-02-11 • via Nuitee
A
Andrea • couple • de
10
2026-02-08 • via Nuitee
B
Bas • extended_group • nl
10
2026-01-31 • via Nuitee