Hotel-Restaurant Hackteufel

Hotels
8.9 (1363 reviews)
Steingasse 7 , Heidelberg , de

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Cons:
Minor cleanliness issues
Dated decor
Small bathrooms

Categories

Cleanliness
8.5
Some reviews noted cleanliness as satisfactory but with minor issues.
Service
9.4
Consistently praised for friendly and helpful staff.
Location
9.7
Multiple reviews highlight the perfect and ideal location.
Room Quality
8.6
General comfort mentioned, some rooms noted to be a bit dated.
Amenities
8.3
Amenities mentioned were average, with some needing updates.
Value for Money
8.7
Most reviews indicate a satisfactory value for the price paid.
Food and Beverage
8.9
Food quality was often highlighted as very good.
Overall Experience
9.1
Many guests expressed a strong likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:46

Property Description

Historic Charm in the Heart of Heidelberg

Cozy Accommodation
Step into comfort with individually furnished rooms, offering a cozy retreat after a day of exploring the city. Enjoy the convenience of free wireless internet access throughout your stay at Hotel-Restaurant Hackteufel.

Culinary Delights
Indulge in delicious regional specialties at the rustic restaurant, complemented by a selection of refreshing beers and wines from the in-house cellar. Immerse yourself in the culinary traditions of Heidelberg during your stay.

Rich Heritage
Experience the rich history of the 16th-century inn site, now transformed into a stylish and family-run hotel. Discover the perfect blend of tradition and modern amenities at Hotel-Restaurant Hackteufel.

Book now to immerse yourself in the historic charm of Heidelberg at Hotel-Restaurant Hackteufel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1363 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9.7
Room Quality: 8.6
Amenities: 8.3
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 9.1
N
Niels • couple • nl
9
Uitstekend hotel op een mooie locatie
Pros:

Locatie was goed en het ontvangst was erg gastvrij en vriendelijk.

Cons:

Nvt

2026-07-18 • via Nuitee
C
Carmen • solo_traveller • de
8
2026-07-13 • via Nuitee
S
Stephen • couple • gb
10
Relaxing stay for two nights in a lovely traditional hotel with exceptional staff.
Pros:

Amazing location, friendly and helpful staff

Cons:

We have no complaints - everything was perfect.

2026-07-13 • via Nuitee
N
Nancy • couple • us
10
Fantastic stay in an authentic spot!
Pros:

So homey and
Comfortable. Staff was so friendly. Location was right in the heart of the action but you could hear no noise from the street.

Cons:

Nothing

2026-07-12 • via Nuitee
M
Manuel • couple • es
9
2026-07-12 • via Nuitee
W
Werner • couple • de
10
2026-07-12 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-07-11 • via Nuitee
G
Gerhard • solo_traveller • at
10
Sehr stimmungsvoll und in gepflegtem Zustand
2026-07-10 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Mitten in der Altstadt, dennoch ruhig. Sehr nettes Personal. Nächstes mal gerne wieder.

2026-07-10 • via Nuitee
M
Mille • family_with_children • dk
8
Pros:

Helt centralt

Cons:

Indgang gennem restauranten, langsom indtjekning. I 3 personers værelset er 3. Seng en ubehagelig sofa.

2026-07-08 • via Nuitee
S
SHARON • solo_traveller • au
8
Pros:

Breakfast adequate. They gave us a takeaway breakfast when we had an early train. Had lunch at hotel, very good. In busy area of Old Town but not noisy in room.

Cons:

No kettle or cups in room.

2026-07-06 • via Nuitee
M
Manuela • extended_group • de
9
2026-07-06 • via Nuitee
R
Rosemarie • couple • de
10
Der Aufenthalt war wie jedes Jahr perfekt!!!!
2026-07-06 • via Nuitee
S
Shannon • couple • us
9
Yes, they have A/C!
Pros:

They have AC! I was in HD the week of the heatwave and it was so enjoyable to cool off mid-afternoon after exploring in the heat!

Cons:

I cannot complain about a thing.

2026-07-03 • via Nuitee
J
Jutta • extended_group • de
8
👍
Pros:

Die Lage war hervorragend. Das Personal sehr freundlich und zuvorkommend. Das Frühstück war okay/gut.

2026-07-03 • via Nuitee
S
Swagata Ghosh • solo_traveller • in
9
2026-07-03 • via Nuitee
D
David • couple • us
10
Great hotel, food and staff in the old city.
Pros:

Great location steps from the famous bridge.
Classic old world charm rooms and dining area. Best food in Heidelberg!

2026-07-02 • via Nuitee
H
Hüseyin • family_with_children • de
9
Pros:

Alles 1A

Cons:

nix

2026-07-02 • via Nuitee
J
Joanna • couple • us
9
We had a delightful stay, and Dennis made it most memorable. He was wonderful!
Pros:

The location was sublime. A perfect spot, so close to everything in the Altstadt.

Cons:

The mattresses were quite firm. Definitely harder than we were used to.

2026-07-02 • via Nuitee
C
Curt • solo_traveller • au
10
2026-06-30 • via Nuitee