The Excelsior - Small Luxury Hotels of the World

Hotels
•
Small Luxury Hotels of the World
9.3 (1774 reviews)
11 Komninon Str. & 23 Mitropoleos Str. , Thessaloniki , gr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious breakfast
Cons:
Poor bathroom maintenance
Inconsistent water temperature

Categories

Cleanliness
8.44
Some reviews mention issues with shower maintenance.
Service
9.91
Staff is described as polite, helpful, and professional.
Location
9.45
Location is frequently praised across multiple reviews.
Room Quality
8.9
Rooms are generally described as comfortable and clean.
Amenities
9.43
Breakfast and other amenities received positive feedback.
Value for Money
8.89
Standard quality for this hotel tier.
Food and Beverage
9.44
Breakfast is described as excellent with a variety of options.
Overall Experience
9.91
Guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:31

Property Description

Luxurious Accommodations
The Excelsior Small Luxury Hotels of the World offers elegant rooms and suites with wooden flooring, balconies with city views, espresso machines, and minibars. Each room features a flat-screen TV, radio with iPod connection, and a marble bathroom with premium toiletries and bathrobes.

Gourmet Dining Experience
Indulge in a buffet-style breakfast and a la carte lunch or dinner at Charlie D. Brasserie at Mezzanine. Enjoy a culinary journey with Mediterranean and International flavors in a sophisticated setting.

Prime Location
Situated at the heart of Thessaloniki next to Aristotelous Square, the hotel is perfect for business, shopping, and leisure travelers. Explore the nearby boutiques of Mitropoleos just a short walk away.

Experience luxury and convenience at The Excelsior Small Luxury Hotels of the World. Book your stay now!

Important information:

This property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels.

Please note that in case of early departure, a penalty of 100% of the total reservation will be charged.

Kindly note that pets weighing over 5 kg cannot be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 1774 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.91
F
FRANCISCALUMI • solo_traveller • ro
10
2026-07-04 • via Nuitee
I
Iryna • couple • de
10
2026-07-04 • via Nuitee
R
roy • couple • il
10
שלמות
Pros:

המיקום מושלם , המלון מדהים והצוות נדיר , עוזרים ואדיבים ותמיד עם חיוך , ללא ספק ממליצה בחום ובאהבה
לא רועש מאוד קלאסי בקיצור המלון מושלם
מלון נקי בטרוף
ארוחת בוקר קלאסית ומספיקה בהחלט
המקום הכי מושלם

Cons:

אין דבר כזה

2026-07-01 • via Nuitee
Y
Yasemin • couple • us
4
Not worth the hype
Pros:

Location is really good, we love the amenities they left in the room for our dog. Valet service is good.

Cons:

It is way too overpriced for the quality, comfort and hygiene.

2026-07-01 • via Nuitee
P
Panagiotou • solo_traveller • gr
9
2026-06-29 • via Nuitee
M
martine • couple • fr
9
Nice stay and we will come back
Pros:

Very nice and well located

Cons:

Nothing special

2026-06-28 • via Nuitee
E
Erdogan • couple • tr
10
Konforlu bir konaklama
Pros:

Konum, personel ilgisi, temizlik, konfor.

Cons:

Beğenmediğimiz bir yönü yoktu.

2026-06-28 • via Nuitee
T
Tanya • couple • de
7
2026-06-24 • via Nuitee
H
Hanna • extended_group • gr
10
2026-06-24 • via Nuitee
H
Hüsamettin • couple • tr
9
Konumu, temizliği ve sağladığı imkanlar üst düzey. Her zaman tavsiye ederim.
Pros:

Suit oda olmasına rağmen manzarası yoktu. Daha önce kaldığım oda hem terası hem manzarası ile daha iyi ve daha ucuzdu

Cons:

Daha önce çalışanlar gayet yardımsever ve cana yakındı. Belboy bu sefer biraz asık suratlıydı. Kötü bir anına denk geldik herhalde.

2026-06-24 • via Nuitee
M
Mircea • family_with_children • ro
10
2026-06-23 • via Nuitee
T
Tom • couple • us
10
2026-06-23 • via Nuitee
מירה • couple • il
10
סה"כ מאד אהבנו ונמליץ לחברים
Pros:

ארוחת בוקר מצויינת. המיקום נהדר. השרות והטיפול היו מצויינים

Cons:

המיזרונים יותר מדי רכים. הטלוויזיה נמצאת במקום לא נוח לצפייה

2026-06-21 • via Nuitee
R
Richard • couple • fr
9
Deux jours à la découverte de Thessalonique
Pros:

Petit hôtel de charme très agréable très bien situé au cœur de la ville,!entre la mer et les marchés intérieurs.
La décoration est soignée, les chambres sont confortables et la salle du petit déjeuner est très agréable. Très bon petit-déjeuner.
Et surtout très bon accueil d’un personnel prêt à rendre service.

2026-06-21 • via Nuitee
S
Snjezana • solo_traveller • hr
8
2026-06-19 • via Nuitee
P
PHILIPPE • extended_group • fr
10
Excellent hôtel pour un séjour à Thessalonique
Pros:

L'emplacement parfait, près de la place Aristotelous. Le personnel aimable et disponible. Le petit déjeuner.

Cons:

L'ascenseur est petit mais il a du être installé en tenant compte des contraintes du bâtiment

2026-06-16 • via Nuitee
M
Miguel • couple • us
10
Great hotel
Pros:

Location and breakfast. Very comfy rooms a little small

2026-06-16 • via Nuitee
T
Tsvetan • extended_group • bg
8
It is not exactly a 5 star hotel.
Pros:

The location and the cleanness.

Cons:

I sent a message a day before our arrival and i didn’t get an answer. In one of the rooms there was a slight smell of mold. There is no parking within the hotel and we had to wait for a spot to be freed up in the neighboured parking lot.

2026-06-15 • via Nuitee
C
CHRISTOS • solo_traveller • gr
8
2026-06-11 • via Nuitee
C
Chris • couple • it
10
Would definitely recommend. Great location, excellent staff and good value
Pros:

The staff were excellent, very helpful and Friendly

Cons:

Nothing in particular

2026-06-10 • via Nuitee