Holiday Inn Express Hotel & Suites Dallas West by IHG

Hotels
•
Holiday Inn Express
8.6 (1122 reviews)
4321 Communications Drive , Dallas , us
+1 214-331-0505

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some odor issues
Limited breakfast options
Response time from staff

Categories

Cleanliness
8.06
The hotel was noted for being clean, but some rooms had odor issues.
Service
8.83
Staff was friendly and helpful, but there were instances of poor response times.
Location
9.07
Many guests highlighted the great location near eateries and attractions.
Room Quality
8.52
Rooms were described as beautiful and spacious, but some issues with cleanliness were noted.
Amenities
8.65
Facilities were praised, including the pool and breakfast variety, though some guests were disappointed.
Value for Money
8.51
Overall considered valuable for the price, but some specific breakfast criticisms exist.
Food and Beverage
8.36
Food options at breakfast had mixed reviews with limited choices for certain diets.
Overall Experience
8.83
Most guests reported their stay was enjoyable with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at Holiday Inn Express Hotel & Suites Dallas West, equipped with an indoor pool, daily breakfast, and free Wi-Fi in guest rooms featuring essential amenities like a microwave, refrigerator, and coffee-making facilities.

Fitness and Business Facilities: Stay active at the fitness room, take care of work at the business centre, and make use of guest laundry facilities during your stay.

Nearby Attractions: Explore nearby attractions such as Cowboys Stadium, Six Flags Over Texas, Lone Star Park, and Verizon Theatre, all just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Dallas West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1122 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.83
C
Carlos • family_with_children • ar
8
2026-07-25 • via Nuitee
R
Robert • couple • us
9
2026-07-24 • via Nuitee
S
Savannah • extended_group • us
10
2026-07-23 • via Nuitee
S
Sales • family_with_children • us
10
I will definitely book here again on my next stay
Pros:

Easy Access to all the stores

Cons:

No negative feedback, the property was great

2026-07-23 • via Nuitee
A
ABDULRAHMAN • couple • sa
8
Pros:

قرب المطاعم و السوبرماركت و المحلات منه لا تحتاج لسيارة فقط المشي على الأقدام للوصول إلى وجهتك

Cons:

الاهتمام بصيانة دورة المياة

و عدم وجود شطاف في دورة المياة

2026-07-23 • via Nuitee
V
valerie • couple • re
9
Au top. À recommander
Pros:

Habitué aux Hampton inn cet hôtel a été une excellente surprise! Bien situé, très confortable, personnel adorable, des produits de toilette de qualité et un petit dej copieux et bon

Cons:

Rien

2026-07-22 • via Nuitee
K
Khaled • extended_group • eg
8
2026-07-21 • via Nuitee
J
Jackson • family_with_children • us
9
Very good hotel. Clean and comfortable. Good area.
Pros:

Beds were super comfortable and clean. Hot tub/pool was nice to relax in after our vacation activities. Staff was friendly and helpful.

Cons:

The tv was a bit outdated and didn’t have a TV guide but this wasn’t a dealbreaker for us as we just wanted somewhere clean and comfortable for our stay.

2026-07-20 • via Nuitee
D
Danielle • family_with_children • us
10
2026-07-18 • via Nuitee
A
Acosta • solo_traveller • us
8
2026-07-18 • via Nuitee
K
Kathryn • family_with_children • us
10
2026-07-18 • via Nuitee
J
Jason • family_with_children • us
10
Pros:

The pool and hot tub were nice. The breakfast was really good!!

2026-07-16 • via Nuitee
M
miguel • solo_traveller • us
10
2026-07-16 • via Nuitee
S
sasi • solo_traveller • il
7
2026-07-16 • via Nuitee
J
Jackson • solo_traveller • us
8
Pros:

Shopping center across the street
Food in walking distance

Cons:

No convenience store close after 10pm

2026-07-15 • via Nuitee
H
Henderson • couple • us
10
2026-07-15 • via Nuitee
S
Sellers • couple • us
10
Pros:

i like the area that its in and how everything was close by each other

2026-07-14 • via Nuitee
D
Dagmara • solo_traveller • pl
10
Pros:

Świetna lokalizacja. Blisko Walmart, oraz jest w czym wybierać, jeśli chodzi o restauracje typu fasf food.Śniadanie to nie tylko muffiny, Pyszna kawa z ekspresu dostępna 24h. Pokój przestronny, czysty. Najlepszy hotel w jakim byliśmy jeśli chodzi o Stany Zjednoczone

2026-07-13 • via Nuitee
V
Victoria • couple • us
10
2026-07-13 • via Nuitee
M
Margie • extended_group • us
10
2026-07-12 • via Nuitee