Holiday Inn Express Hotel & Suites Dallas West by IHG

Hotels
•
Holiday Inn Express
8.6 (1177 reviews)
4321 Communications Drive , Dallas , US
+1 214-331-0505

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some odor issues
Limited breakfast options
Response time from staff

Categories

Cleanliness
8.06
The hotel was noted for being clean, but some rooms had odor issues.
Service
8.83
Staff was friendly and helpful, but there were instances of poor response times.
Location
9.07
Many guests highlighted the great location near eateries and attractions.
Room Quality
8.52
Rooms were described as beautiful and spacious, but some issues with cleanliness were noted.
Amenities
8.65
Facilities were praised, including the pool and breakfast variety, though some guests were disappointed.
Value for Money
8.51
Overall considered valuable for the price, but some specific breakfast criticisms exist.
Food and Beverage
8.36
Food options at breakfast had mixed reviews with limited choices for certain diets.
Overall Experience
8.83
Most guests reported their stay was enjoyable with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at Holiday Inn Express Hotel & Suites Dallas West, equipped with an indoor pool, daily breakfast, and free Wi-Fi in guest rooms featuring essential amenities like a microwave, refrigerator, and coffee-making facilities.

Fitness and Business Facilities: Stay active at the fitness room, take care of work at the business centre, and make use of guest laundry facilities during your stay.

Nearby Attractions: Explore nearby attractions such as Cowboys Stadium, Six Flags Over Texas, Lone Star Park, and Verizon Theatre, all just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Dallas West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Guest Reviews

8.6
Based on 1177 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.83
S
SERGIO EDUARDO • couple • br
9
2026-09-19 • via Nuitee
J
Jennifer Ashley • extended_group • mx
7
2026-09-19 • via Nuitee
A
Arturo • family_with_children • ve
8
2026-09-18 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-09-17 • via Nuitee
M
Magda • solo_traveller • us
9
Good stay for the price
Pros:

Clean, comfortable bed. Small convenience shop at lobby. Close to all, nice staff. Good breakfast.

Cons:

Room was a bit dated, stain in bathtub that looked like hair dye.

2026-09-15 • via Nuitee
S
Santeri • couple • fi
10
2026-09-15 • via Nuitee
W
Walter Alexander • extended_group • sv
10
Pleno descanso
Pros:

Ambiente relajado

Cons:

Camas confortables

2026-09-15 • via Nuitee
J
Jose • solo_traveller • us
10
2026-09-15 • via Nuitee
G
Guillaume • solo_traveller • fr
9
Pros:

Tout

2026-09-14 • via Nuitee
C
Christopher • solo_traveller • us
5
2026-09-13 • via Nuitee
S
Sirena • family_with_children • us
4
I won’t be staying there again.
Pros:

The breakfast was good, the laundry room was decent, and the pool was decent.

Cons:

My front door had signs that it had been broken before and didn’t work or latch properly. The bottom of the bathroom door looked like at one time it may have been flooded and the bathtub wasn’t something I would get into without shoes. The room was clean, but had an awful odor to it. We were located downstairs and there was room down there where they have parties. The music from this room was blasting till about 3:00 in the morning with party goers out in the hallway. We had booked a second night, but did not stay mostly due to the odor in the room.

2026-09-13 • via Nuitee
G
Guillaume • solo_traveller • fr
9
2026-09-13 • via Nuitee
G
Guillaume • solo_traveller • fr
9
2026-09-13 • via Nuitee
P
Periklis • couple • gr
10
Excellent
Pros:

Ωραία τοποθεσία
Καθαρό

2026-09-12 • via Nuitee
R
Roxanna • family_with_children • us
10
2026-09-11 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-11 • via Nuitee
T
Tomas Cabral • solo_traveller • us
10
very good
Pros:

all was excellent

Cons:

N/A

2026-09-08 • via Nuitee
K
Kali • family_with_children • us
7
2026-09-08 • via Nuitee
A
Ali • couple • us
10
I really appreciate it nice costumer service and firm price
Pros:

I love it

Cons:

N/A

2026-09-07 • via Nuitee
O
Oscar Adrian • solo_traveller • mx
9
Hotel con excelente ubicación y muy limpio
Pros:

La ubicación y la variedad de restaurantes y tiendas que hay cerca a los que se puede llegar caminando sin problema

Cons:

De los 2 elevadores que tienen 1 no funcionaba y el último día de mi estancia se descompuso el que si funcionaba

2026-09-07 • via Nuitee