Holiday Inn Express Hotel & Suites Dallas West by IHG

Hotels
•
Holiday Inn Express
8.6 (1057 reviews)
4321 Communications Drive , Dallas , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Some odor issues
Limited breakfast options
Response time from staff

Categories

Cleanliness
8.06
The hotel was noted for being clean, but some rooms had odor issues.
Service
8.83
Staff was friendly and helpful, but there were instances of poor response times.
Location
9.07
Many guests highlighted the great location near eateries and attractions.
Room Quality
8.52
Rooms were described as beautiful and spacious, but some issues with cleanliness were noted.
Amenities
8.65
Facilities were praised, including the pool and breakfast variety, though some guests were disappointed.
Value for Money
8.51
Overall considered valuable for the price, but some specific breakfast criticisms exist.
Food and Beverage
8.36
Food options at breakfast had mixed reviews with limited choices for certain diets.
Overall Experience
8.83
Most guests reported their stay was enjoyable with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:34

Property Description

Indulge in Comfort and Convenience

Convenient Amenities: Enjoy a stay at Holiday Inn Express Hotel & Suites Dallas West, equipped with an indoor pool, daily breakfast, and free Wi-Fi in guest rooms featuring essential amenities like a microwave, refrigerator, and coffee-making facilities.

Fitness and Business Facilities: Stay active at the fitness room, take care of work at the business centre, and make use of guest laundry facilities during your stay.

Nearby Attractions: Explore nearby attractions such as Cowboys Stadium, Six Flags Over Texas, Lone Star Park, and Verizon Theatre, all just a short drive away.

Book your stay now and experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Dallas West.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1057 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.36
Overall Experience: 8.83
F
FerGrillo01 • solo_traveller • co
10
Excelente
Pros:

Todo estuvo muy bien, las habitaciones super cómodas y espaciosas, además de estar impecables

Cons:

El parking estaba lleno de carros de trabajo (pickups de contratista de construccion)

2026-05-23 • via Nuitee
M
Marra • extended_group • ve
10
Agradable
Pros:

Todo

Cons:

Nada

2026-05-22 • via Nuitee
D
Dawn • solo_traveller • us
10
Pros:

Everything not one complaint

Cons:

Everything not one complaint

2026-05-21 • via Nuitee
C
Christy • couple • us
10
Would recommend highly
Pros:

Breakfast was delicious!! I have no complaints

Cons:

Nothing it was wonderful.

2026-05-21 • via Nuitee
M
Mirena • couple • us
9
Espectacular las instalaciones, muy limpio.
Pros:

Todo ordenado y limpio

Cons:

Muy poca amabilidad

2026-05-18 • via Nuitee
H
Hazim • solo_traveller • kw
7
2026-05-17 • via Nuitee
C
Christopher J • solo_traveller • us
10
Comfortable Overnight Stay in Dallas
Pros:

Beds were very comfortable and the whole building was bright and well-lit. Good breakfast in AM.

Cons:

I couldn't find the breakfast hours clearly posted. I remember asking, but I forgot the answer.

2026-05-17 • via Nuitee
N
Nusret FIRAT • family_with_children • tr
7
Pros:

Konum, Kahvaltı ve odalar çok iyidi.

Cons:

Havuz çok pisti. Ayrıca gece gelen güvenlik görevlisi bize karşı tavrı çok kötüydü. Öğrencimizin doğum gününü kutlayacaktık. Bizi otelin dışına gönderdi.

2026-05-17 • via Nuitee
C
Chelsy • couple • us
2
2026-05-17 • via Nuitee
A
Ava Liz • solo_traveller • us
9
Pros:

It was nice and clean.

Cons:

That i had requested 2 bed room, had even called the location to confirm since we were 2 ladies attending a convention the gentlemen said yes its 2 beds. They couldn't change it upon arrival. Was not happy. Also once I checked out was not able to give me a printed receipt.

2026-05-17 • via Nuitee
T
Teressa • couple • us
5
2026-05-16 • via Nuitee
R
Raydal • solo_traveller • us
8
2026-05-16 • via Nuitee
P
Pereira • extended_group • br
8
Pros:

Hotel confortável, camas confortáveis e limpo.

Cons:

Achei o café da manhã bem simples.

2026-05-15 • via Nuitee
L
La’Asia • couple • us
10
Very professional,nice, veryy clean definitely will be booking here again.
Pros:

Very nice and location was great

2026-05-15 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-05-12 • via Nuitee
D
Daniel • family_with_children • es
8
2026-05-11 • via Nuitee
L
Luisa Alejandra • couple • co
8
2026-05-10 • via Nuitee
F
Fabiano • couple • br
4
Durante a estadia muito bom, após a estadia frustração.
Pros:

Localização e conforto

Cons:

O valor do calção cobrado não foi devolvido, apesar de ter passado todos os dados do banco para depósito. Até o momento ainda não recebi o valor. Infelizmente esta anomalia é muito desagradável e gera um desmérito ao hotel.

2026-05-08 • via Nuitee
J
Jade • solo_traveller • br
9
2026-05-06 • via Nuitee
C
Cynthia Lizeth • solo_traveller • mx
10
2026-05-05 • via Nuitee