Critchley Hackle

Hotels
•
Independent
8.8 (545 reviews)
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110 , Dullstroom , ZA
27-13-254 01 49

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Facilities

Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location and tranquility
Super comfortable bed
Friendly staff
Good breakfast
Cons:
Bathroom a little old
Dining options disappointing
Wi-Fi issues

Categories

Cleanliness
8.3
The entire place looks old, shabby, outdated and neglected.
Service
9.3
Staff were super helpful and friendly, thought of everything during our stay.
Location
9.3
Location is great with convenient access to restaurants and shops, offering tranquility in the countryside.
Room Quality
8.8
Rooms are comfortable but could benefit from updates, especially in media and bathroom facilities.
Amenities
8.8
Basic amenities are provided, but there's a need for improvements like Wi-Fi and better restaurant options.
Value for Money
8.8
Great value for a basic cabin and good quality in dining, but some amenities felt overpriced.
Food and Beverage
8.3
Breakfast was good but the overall dining experience was found to be disappointing and overpriced.
Overall Experience
8.8
Overall a lovely stay, with many positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:07

Property Description

Outdoor Pool and Terrace - Unwind by the outdoor pool or soak in the picturesque views from the terrace and garden.
Dining and Entertainment - Enjoy a delectable meal at the hotel's restaurant and savor a drink at the poolside bar while taking in the garden view.
Luxurious Accommodations - Individually decorated guestrooms with fireplaces, Select Comfort beds, and private furnished patios offer a cozy retreat.

Book your unforgettable stay at Critchley Hackle to experience these exceptional amenities and more.

Important information:

  • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 545 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
W
Werner • extended_group • za
9
Pros:

Location is within walking distance to the restaurants and shops. Rooms are spacious and well appointed.

Cons:

I'll take a small carton of milk for coffee...the small milk portions supplied is not enough for two cups of coffee.

2026-06-17 • via Nuitee
R
Russell • couple • gb
10
Pros:

Only a 1 night stopover between Kruger and Joburg, but would consider staying longer in the future. Very comfortable with a real fire in the room.

Cons:

Nothing - all perfect.

2026-06-15 • via Nuitee
M
MARSHALL • couple • za
9
2026-06-14 • via Nuitee
T
Tassi • solo_traveller • za
9
A slice of heaven in Dullstroom
Pros:

It was so quaint and charming, and our bedroom window overlooked the dam. The fireplace in our room was a delight, the bed was big and comfortable with lovely bedding. We had the 2nd last unit at the end which gave us privacy.

The restaurant is beautiful, with views of the dam. The location is splendid as you can walk into town.

It's really pretty here! A little slice of heaven in Dullstroom.

Cons:

Getting into the shower was tight as the door was right next to the toilet. My partner is large. The shower door was broken. So water went all over the toilet seat and the floor.

The parking is very far from our unit. We had to walk quite a distance with our heavy luggage when checking in. But the views made it worth it. There was not much light outside leading to our door at night. But we used our phone torches.

2026-06-14 • via Nuitee
D
Duane • couple • za
7
2026-06-13 • via Nuitee
S
Shannon • couple • za
10
A restful and beautiful place to relax and unwind with excellent accommodation. Ideal surroundings for a keen photograph
Pros:

Clean and very comfortable accommodation. View of lake with ducks is beautiful. We enjoyed walking around the lake. Restaurant is outstanding and service and food were excellent. A perfect place to stay in Dullstroom.

2026-06-11 • via Nuitee
G
Grobler • solo_traveller • za
10
Pros:

Thank you for a very relaxing and wonderful weekend. Definitely go again

2026-06-02 • via Nuitee
J
john • extended_group • za
7
Pros:

Nice property in the centre of town

Cons:

Rooms 1 and 2 are quite cold and not much light, rather choose accommodation on the lakeside

2026-06-01 • via Nuitee
J
Jacobus Petrus • solo_traveller • za
10
Pros:

View

Cons:

Smoke from the Fire Place

2026-05-26 • via Nuitee
N
Nizha • family_with_children • za
7
Pros:

Spacious bedrooms and bathrooms.

Cons:

Very small living space and we ran out of hot water after 1 bath.

2026-05-24 • via Nuitee
J
Jean Claude • solo_traveller • nc
10
C’est l’excellence et emplacement paradisiaque
Pros:

Nous avons tout apprecié ; c’etait l’excellence

Cons:

Nous avons tour apprécie

2026-05-24 • via Nuitee
I
Ignacio • family_with_children • cl
5
Muy helado y antiguo
Pros:

La ubicación era buena y la vista al la laguna

Cons:

Demasiado helado, pocas estufas, una pieza tenía roto el vidrio de una ventana y el baño tenía pelos en el wc

2026-05-24 • via Nuitee
L
Leanne Pooley • solo_traveller • za
10
A must stay
Pros:

Beautiful venue.
Comfortable accommodation.
Well stocked bar.
Good breakfast.

2026-05-17 • via Nuitee
W
West • couple • za
8
2026-05-09 • via Nuitee
A
Allan • couple • mz
9
2026-05-07 • via Nuitee
C
COMIEN • solo_traveller • za
10
2026-05-02 • via Nuitee
M
MARIUS • couple • za
9
2026-04-28 • via Nuitee
C
Cameron • couple • za
7
2026-04-28 • via Nuitee
R
RietteD • solo_traveller • za
8
2026-04-26 • via Nuitee
R
R • solo_traveller • za
9
2026-04-23 • via Nuitee