ibis budget Auckland Central

Hotels
ibis Budget
6.8 (4383 reviews)
20 Wyndham Street , Auckland , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Value for money
Cons:
Dirty
Small rooms
Poor amenities

Categories

Cleanliness
5.01
Several reviews mentioned issues related to cleanliness, including dirtiness.
Service
7.98
Standard quality for this hotel tier, with mixed comments on staff effectiveness.
Location
9.02
Positive comments regarding the hotel's proximity to central attractions.
Room Quality
5.47
Rooms are described as small and in need of updates, indicating low satisfaction.
Amenities
6.5
Amenities mentioned were minimal, with some related issues in reviews.
Value for Money
7.46
Value was mentioned in some reviews, though clarity on expectations varies.
Food and Beverage
6.51
Breakfast was mentioned positively, but issues with food odors were noted.
Overall Experience
6.48
Overall experience is lukewarm, with several complaints and some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:25

Property Description

Modern Accommodation with Kitchenette and Balcony
Experience the convenience of a kitchenette, en suite bathroom, and a balcony in our modern rooms at ibis budget Auckland Central.

Central Location near Top Attractions
Conveniently located just off Queen Street, immerse yourself in the vibrant city life with easy access to the best restaurants, bars, and shops. Explore nearby attractions like Sky Tower and Viaduct Harbour.

Convenient Amenities and Transport Access
Enjoy the comfort of amenities such as a fridge, microwave, and cooking facilities during your stay. With proximity to local trains and buses, exploring Auckland is a breeze.

Book your stay at ibis budget Auckland Central for a memorable and convenient experience.

Important information:

Please note, there is a 2% credit card surcharge when using a credit card.
Please note that the total price of the reservation, plus a NZD 200 deposit to cover any incidentals will be charged upon check-in when making payments with Eftpos. We are taking every precaution necessary to keep our guests and employees safe and healthy. Therefore we are no longer accepting cash. Please note that up to 2 children (11 years and under) stay free when sharing with parents in existing bedding. Extra charges apply for additional bedding. You must show a valid photo ID and credit card upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

6.8
Based on 4383 reviews
Cleanliness: 5.01
Service: 7.98
Location: 9.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 7.46
Food and Beverage: 6.51
Overall Experience: 6.48
C
Clifford solo_traveller nz
9
Pros:

Location in the middle of Auckland

2026-07-25 via Nuitee
L
Laura solo_traveller nz
7
It met my needs at short notice.
Pros:

The location.

Cons:

The bathroom.

2026-07-25 via Nuitee
P
Peter solo_traveller au
8
Pros:

Great position

2026-07-25 via Nuitee
M
Mark Arvin couple nz
9
2026-07-25 via Nuitee
E
Eileen couple nz
5
I wouldn't recommend staying at this Ibis Budget Hotel. Try booking to another place nearby.
Pros:

The location - It's close to everything, making it easy to get around and explore the area.

Cons:

The room smells of cigarette smoke, is a bit cramped, and has such a tiny window that it feels quite off-putting.

2026-07-24 via Nuitee
S
Sjerke Holma solo_traveller nl
2
Three stars my ass
Pros:

*Crickets.*

Cons:

Note: My friend and I spent 15 minutes in the room before deciding to bail and book a room at a different hotel. It really was that bad.

-The AC is practically an uninvited guest in the bed. It sits right on the bed, where you will 100% bump your feet/shins against it.

-The kitchen appliances are as old as my grandparents.
There was a weird hole in the bathroom (goblin cave maybe?).

-There is exactly one light to light the entire room. No reading light. No nothing.

-Could not open my suitcase, except on the bed, due to a lack of space.

2026-07-24 via Nuitee
A
Alex solo_traveller ws
7
Pros:

The location is great. Staff was nice and kid. It was ok.

Cons:

The room is very small and too much light coming through the windows. A simple improvement of the curtains would have been great. TV was useless - a number of channels were not working.

2026-07-23 via Nuitee
S
susanna extended_group nz
7
2026-07-22 via Nuitee
A
Annie solo_traveller au
4
Good location, very budget
Pros:

Good location in the city, clean.

Cons:

Noisy, rooms not well insulated. Shower/toilet room, floor saggy and feels like it might break. Odd smell in room. Not a cosy feeling.

2026-07-22 via Nuitee
P
Paul couple nz
5
You get what you pay for... Budget is Budget. Small room but we only needed a place to rest our head
Pros:

Easy access to Auckland City

2026-07-21 via Nuitee
H
Harmon couple nz
10
Enjoyed our stay. Convienient to everything. Would definitely stay again
Pros:

Location was excellent, check in was easy, staff were friendly. Good that it has vending machines in the foyer. The elevator was quick considering the amount of floors. The room was compact and tidy. Cool view. Bed was comfy. Shower was really good.

Cons:

No parking but thats expected with city hotels i guess

2026-07-19 via Nuitee
S
Stephen extended_group nz
8
Worth staying if you want a clean cheap night.
Pros:

Perfect jumping off point with accesss to all CBD activities close by

Cons:

Front desk staff grumpy - other staff good

2026-07-19 via Nuitee
C
Caitlin solo_traveller nz
8
A central, pleasant stay
Pros:

I’ve stayed at this hotel more than a few times now and it is pleasant each occasion. The staff are friendly and helpful, answering every question. The rooms are small but great for one person, amenities are good as well. It’s great to be able to leave luggage (even a piece of hand luggage!) there and go explore for a few hours. For the price you pay, it is worth it especially to be so central and some rooms have the view of the Sky Tower as well :)

Cons:

There’s not much I don’t like about this property but there is one comment, whilst the rooms are small they aren’t the most spacious for things like large suitcases. The bathroom is quite small, that is also expected.

2026-07-17 via Nuitee
R
Rylie couple au
5
2026-07-15 via Nuitee
E
Everton Delazeri family_with_children br
8
Satisfatória pela localização
Pros:

Localização

Cons:

Atendimento na recepção. Uma falta de empatia e cordialidade enorme.

2026-07-14 via Nuitee
H
Hope solo_traveller nz
6
2026-07-14 via Nuitee
G
Gustavo family_with_children cl
4
Traumante
Pros:

La ubicación es lo mejor

Cons:

El TV no funciona bien. Una de las personas que se llama Thomas, atiende muy mal a las personas. Afuera del hotel estabamos esperando que salga con su coche para estacionarnos ahí, fuimos a preguntarle si ya salía, y nos gritó y nos dio groserías, ya envié un correo al administrador.

2026-07-13 via Nuitee
N
Nanak deep Singh solo_traveller nz
7
2026-07-13 via Nuitee
L
Luis couple es
8
Muy bien!
Pros:

El recibimiento y la localización!

2026-07-12 via Nuitee
M
Mere solo_traveller nz
1
Never again
Cons:

The customer service on the 10th July was very unhelpful. No clear direction on which carpark we were supposed to park in. This cost us 42 dollars extra when vacating the carpark we were in. There was no information before we arrived as to which carpark we had to park in. I rang the day before and we were told any Wilson carpark and they would they would validate the ticket this was also written on the notice on the counter. No smiles or welcome either. Very poor service. Our TV didn't work and phone in the room did not work. But shout out Navi who did his best on our second night. Please thank him

2026-07-12 via Nuitee