Hotel New York by WestCord

Hotels
WestCord Hotels
9 (1998 reviews)
Koninginnenhoofd 1 , Rotterdam , nl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Inadequate breakfast options
Dinner quality concerns

Categories

Cleanliness
8.09
Issues with odors in the room and reported cleanliness, particularly around the breakfast area.
Service
10
Mostly positive feedback highlighting friendly and helpful staff.
Location
9.56
Multiple reviews indicated a prime location and historical significance.
Room Quality
8.6
Some reported issues with lighting and noise, though overall spacious rooms.
Amenities
9.05
Adequate amenities mentioned, though some could improve, such as the breakfast offerings.
Value for Money
9.08
Standard quality for this hotel tier, with mixed feelings on breakfast charges.
Food and Beverage
8.04
Dinner service received negative feedback; breakfast coffee was poor.
Overall Experience
9.59
Overall pleasant stays noted, with a mix of positive and negative aspects across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:46

Property Description

Unique Rooms and Amenities
The hotel rooms at Hotel New York are a blend of charm and comfort, each uniquely shaped and decorated in vibrant colors. With high ceilings and ample space, every room offers a cozy retreat. Enjoy modern conveniences like air conditioning and complimentary Wi-Fi during your stay.

Dining Experiences
Indulge in a culinary journey at the hotel's café-restaurant, offering a variety of dining options from à la carte to extensive dinners. For a different ambiance, head to NY Basement, the underground restaurant and cocktail bar. Savor delicious meals and drinks in a stylish setting.

Scenic Views and Relaxation
Immerse yourself in the picturesque views of the Rotterdam skyline, harbor, and river from Hotel New York. Take in the sights while unwinding on the terrace under the sun. Explore the book and gift shop for souvenirs, adding to the charm of your stay.

Experience the allure of Hotel New York in Rotterdam - book your stay now for a memorable getaway.

Important information:

Please note that any extra beds have to be confirmed by the hotel after booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1998 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.05
Value for Money: 9.08
Food and Beverage: 8.04
Overall Experience: 9.59
M
Marc couple nl
9
2026-07-01 via Nuitee
M
Marie Therese solo_traveller ch
9
Pros:

Die Lage,sehr freundliches Personal,

2026-06-30 via Nuitee
J
Jan solo_traveller be
8
Top historisch kader op geweldige locatie
Pros:

Het historische kader, prachtig.

Cons:

Enkele medewerkers in het restaurant waren erg matig, niet oplettend, trage reacties.

2026-06-27 via Nuitee
M
Madeleine family_with_children nl
9
2026-06-26 via Nuitee
D
Dorine couple nl
8
2026-06-26 via Nuitee
C
Charlie solo_traveller gb
8
2026-06-25 via Nuitee
R
Roland couple nl
9
This hotel breathes history and is one of a kind .
Pros:

Amazing location , helpful staff , fantastic food !

Cons:

NA

2026-06-25 via Nuitee
P
Pieter couple nl
8
2026-06-23 via Nuitee
J
Jeroen solo_traveller nl
8
2026-06-23 via Nuitee
E
Erkan solo_traveller nl
10
Heel mooi gebouw, prachtige locatie.
Pros:

Prachtig interieur en ambiance

2026-06-22 via Nuitee
I
Inge couple nl
8
Overnachten was heerlijk maar het eten een teleurstelling waar niets aan werd gedaan toen we er iets van hebben gezegd
Pros:

Leuke kamers, locatie en uitzicht

Cons:

Eten was slecht

2026-06-21 via Nuitee
F
Frans couple nl
9
Goed begin van onze cruise naar de noordkaap
Pros:

Ligging, uitzicht en vriendelijkheid van het personeel

Cons:

Sommige trapjes

2026-06-17 via Nuitee
P
Peter couple de
8
Originelles Hotel in Top Lage
Pros:

Sehr authentisch

Cons:

Frühstück eher durchschnittlich und dem Preis nicht angemessen

2026-06-16 via Nuitee
S
Stefan couple de
9
2026-06-14 via Nuitee
S
Susan couple au
10
A magnificent oasis in the world
Pros:

This is an exceptional property! The staff in the hotel , restaurant and bar were helpful friendly and fun! Our room was magnificent! The view over the river was extraordinary. Room was quiet and bed very cosy. Location to cruise terminal and general area was fantastic.

Cons:

Nothing

2026-06-14 via Nuitee
R
R extended_group be
9
lovely stay, interesting building, nice breakfast
Pros:

spacious room, lovely breakfast, the setting and the history: interesting, the old building and renovation: well done. friendly staff and nice stay.

Cons:

everything was ok

2026-06-13 via Nuitee
C
Corina couple nl
9
Unieke plek om Rotterdam te ontdekken
Pros:

Mooie ruime rustige kamer

2026-06-13 via Nuitee
S
Sandra couple ch
10
2026-06-13 via Nuitee
C
Celia couple au
9
Pros:

Historic and significant

Cons:

Tea was not topped up in room

2026-06-09 via Nuitee
J
jean jacques solo_traveller fr
8
2026-06-08 via Nuitee