Raven Hotel by Greene King Inns

Hotels
Greene King's Pubs & Hotels
7.7 (1376 reviews)
Station Road , Hook , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Fax/photocopying
Darts
Non-smoking throughout
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Old-fashioned rooms
Inconsistent food quality

Categories

Cleanliness
6.95
Guests mentioned that rooms were clean, but some had issues with odor in certain rooms.
Service
8.45
Staff were generally described as friendly and helpful, contributing positively to the experience.
Location
7.95
The hotel is well-located near the train station, which is praised by several guests.
Room Quality
7.45
Rooms are comfortable but some are seen as dated and in need of refurbishment.
Amenities
7.45
Basic amenities were provided; some upgrades are needed.
Value for Money
8.45
Many guests felt the hotel provided good value for the rates charged.
Food and Beverage
6.95
Breakfast quality received mixed reviews, with some meals being very good and others below expectations.
Overall Experience
7.95
Overall positive feedback from guests, indicating a strong likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:12

Property Description

Charming Accommodations with Historic Charm
Indulge in the cozy ambiance of The Raven, boasting log fires, a classic pub, and a renowned restaurant. Each room is elegantly refurbished, equipped with a flat-screen TV and unique touches.

Gastronomic Delights and Pub Experience
Savor delectable British fare and explore a diverse wine list at the wood-panelled pub with exposed beams. Enjoy a variety of cask ales, international lagers, and light snacks in a relaxed setting with large-screen TVs.

Convenient Location for Exploring
Situated near Hook Railway Station and the M3 motorway, The Raven offers easy access to London, Windsor Castle, Stonehenge, and Ascot Racecourse. Explore nearby towns like Basingstoke and Farnborough within a short drive.

Experience history and comfort at The Raven - book your stay now for a memorable getaway.

Important information:

Please note that full payment is taken at time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1376 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 7.95
S
Simbarashe solo_traveller gb
10
Convenient and fairly priced
Pros:

Excellent facilities, fantastic stuff and very good breakfast indeed

2026-06-12 via Nuitee
M
Marin solo_traveller hr
8
Pros:

Spacious room, comfortable bed, meal in pub was decent.

Cons:

Soundproofing isn't great.

2026-06-12 via Nuitee
V
Vlad couple gb
10
Pros:

Pool tables, offer for beer before 8pm🤣

Cons:

Offer for beer after 8pm

2026-06-12 via Nuitee
M
Marilyn family_with_children gb
8
Once again an excellent stay at Raven Hotel.
Pros:

We have used Raven Hotel several times before and find it excellent value for money. Rooms, bed linen and towels spotless. We always feel that we are made welcome on each visit. Parking excellent and safe. Staff very friendly. Breakfast more than adequate with good choice in food.

Cons:

Nothing that I can think of.

2026-06-11 via Nuitee
K
Kemmy solo_traveller gb
8
Good experience - Value for money
Pros:

Nothing much to sax

2026-06-09 via Nuitee
P
Philip couple gb
7
2026-06-07 via Nuitee
I
Ian solo_traveller gb
6
Pros:

Very good value for money. The welcome and service at breakfast was excellent.

Cons:

Tap loose in sink and cold water tap produced warm water

2026-06-07 via Nuitee
S
Steve couple gb
2
Ignorant staff who did not have the customer at heart.
Pros:

Actual room an facilities OK. Staff and customer service was terrible.

Cons:

Lack of attention from staff. Rudeness. Failure to take customer comment in good faith. Surliness is not a god trait for customer facing personnel. Breakfast menu didn't resemble what was delivered.

2026-06-07 via Nuitee
O
Olubunmi family_with_children gb
8
Pros:

Clean, quaint hotel.

2026-06-06 via Nuitee
V
Victoria family_with_children us
7
Good value for money, good location, clean but no frills
Pros:

Good location within walking distance of the train station at Hook and close to Tescos and Boots. Breakfast staff were friendly and helpful and the breakfasts are very good. Clean rooms.

Cons:

The rooms have been refurbished since we last stayed and are better, but feel a bit cramped and have low ceilings. The end result is not a big upgrade. The whole property has an air of lack of maintenance. On our last day in one of our rooms the bath tap would not turn off and would not divert to the shower function. The person on site was able to turn it down but not off and had to get it taken care of after we left.

2026-06-05 via Nuitee
S
Sarah solo_traveller gb
10
2026-06-03 via Nuitee
J
joey joe solo_traveller gb
8
Well run with a wonderfully groomed team all working together and wearing wonderful smiles. Thanks
Pros:

Breakfast cooked and served to my satisfaction. Room immaculate but I needed walk-in shower (mentally and physically disabled). Bed very comfortable.

Cons:

No fridge, no disability room, accessibility toilet void of any decor! Main food menu lacked lustre!

2026-06-02 via Nuitee
K
Kelly solo_traveller gb
10
Pros:

Everything, it's nice place to as local for visiting our son and his family.

Cons:

Bed was abit hard but slept ok would like choice of softer pillow's.

2026-05-31 via Nuitee
G
Gemma family_with_children gb
2
Fawlty Towers with all the smells
Pros:

Room layout. Helpful staff. Grateful for the no quibble refund.

Cons:

Fawlty Towers. Each section of the hotel we trudged through to get to our room smelt like something weird and different…mould, sprouts, bananas (?!)…shabby, run down. Holes in the carpet, mould in the bathroom. Absolutely miles to the room from the reception. Reception area completely run down with dripping air con. Greene King you need to close this hotel and keep the pub. Staff need to iron their shirts…(a silly thing…).Also unbelievably ridiculous price. We knew from the start it would be bad…reception and a real key 🤣🤣

2026-05-30 via Nuitee
A
AlbertW solo_traveller nl
7
Pros:

Goed restaurant. Prima kamers
.

Cons:

Beetje ouderwets

2026-05-30 via Nuitee
O
olivier solo_traveller fr
8
Pros:

L’emplacement et le restaurant

2026-05-27 via Nuitee
G
Geoffrey solo_traveller gb
8
Accept this is a basic hotel and enjoy your stay.
Pros:

Helpful staff comfortable beds.

Cons:

For a basic hotel everything was fine.

2026-05-26 via Nuitee
C
Calum solo_traveller gb
7
Value for money
Pros:

I have stayed at the hotel 4 times now, Staff are always friendly.
Convenient location for train into London.

Cons:

The rooms are dated, some have a damp aroma, although no visible signs of it.
No aircon which made room stuffy and hot this weekend as temps hit 32 degress. A normal standard table fan was in the room but made no difference.

2026-05-26 via Nuitee
H
Hunt solo_traveller gb
8
Pros:

All of the above

Cons:

The price fluctuation for rooms ... it happens everywhere not just the raven . Keep them same price per room per night . I.e £50/60 70 . Then we sll know where we stand

2026-05-25 via Nuitee
L
Lloyd Willis couple gb
9
Would stay there again
Pros:

Excellent value for money... good water pressure, plenty of hot water

Cons:

N/A

2026-05-24 via Nuitee