Roebuck by Greene King Inns

Nothing

Shower meant climbing in and out of bath which for a couple of 75 year plus people was not that easy. Also decor could have done with some freshening up. Some of the carpets in the passageways were threadbare.

The plumbing failed and we were unable to use the toilet. Water was covering the floor. We could not get help during the night and had to use the hotel public toilets. Otherwise, the staff were helpful, but the toilet was still unavailable in the morning. The management offered a refund plus an additional 40 pounds GBP. This was to be obtained via Booking.com and I am not sure how to go about that.

One of my evening meals was disappointing

Corridor hallways needed spackle and paint in many sections, veey worn rugs, mosquitoes inside, the restaurant food was fair, the front door of hotel was taped shattered glass. A place to put your head for a night sleep and leave

This is the noisiest hotel we have ever stayed in. Constant banging of doors very noisy plumbing and you could hear all your neighbours bathroom habits.

Wij vonden het achteruit gegaan zijn, qua onderhoud , enz., plus de hotel ligt aan een drukke weg dus veel lawaai van verkeer.

hotel is very tired, broken glass door on entry, no proper manager, just staff juggling lots of job. Our main annoyance was we didnt have a working TV in our room. We did report it, and it was addressed, but never worked properly. Luckily we could watch programmes on my ipad
The garden furniture needs attention, some chairs and a table were broken and covered with ashtrays full of cigarette butts and water. Not nice! The cleaners also came very late in the date which was disrupting

The furniture, decoration etc were in good taste and it's a lovely building .
There are bits of wear and tear that should have been dealt with.

The whole Hotel is in need of some serious tlc, outside our room the wallpaper was stapled to the wall, paint is peeling off the windowsills and all the carpets need replacing.
It’s a shame as it does detract from the hotels qualities.

Over priced for a run down hotel, needs money spent on it. Breakfast menu was fine but the service was terrible. Waited 30 minutes for our order to get taken, and had to attract the servers attention.

Place is tired and corridors need to be refurbished and cleared of linen yorks left outside our rooms .

Overall building is run down with damp and peeling wallpaper.
Bar is dreadful- only one real ale, although website clearly states two green king ales plus one guest ale always available. Generally the bar is badly stocked and not somewhere one can relax.
No communication from hotel re overnight roadworks, even to guests arriving for dinner who were then unable to leave in their cars.

Hotel needs some work! I visited 29 years ago and it hasnt had a face lift.