Serwir Hotel

Hotels
8 (2549 reviews)
Koningin Astridlaan 57 , Sint-Niklaas , be

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noisy environment
Shower issues
Breakfast pricing

Categories

Cleanliness
7.75
General feedback on cleanliness was positive, but some comments about noise and maintenance may reflect on this aspect.
Service
8.25
Many reviews highlight friendly and attentive service from the staff.
Location
8.25
Multiple reviews mention the good location as a strong point.
Room Quality
7.75
Rooms were comfortable but some noted issues with the shower and lighting.
Amenities
8.25
Amenities such as a 24-hour reception and facilities like coffee makers were positively received.
Value for Money
7.75
Some comments suggest that certain offerings, like breakfast pricing, could be better.
Food and Beverage
8.25
Food quality received good remarks overall, with some minor critiques.
Overall Experience
7.75
General sentiment was positive with an emphasis on returning due to enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations

Experience elegance and comfort at Serwir Hotel, just a short stroll from the iconic Grand-Place. The rooms boast modern amenities like flat-screen TVs and large windows, with some featuring indulgent rain showers in the luxurious bathrooms.

Culinary Delights

Indulge your taste buds at Brasserie Renardeau, offering exquisite French cuisine, and unwind at the bar with a diverse selection of aperitifs. Enjoy live piano music on weekends as you savor delectable dishes, complemented by a complimentary aperitif.

Convenient Location

Conveniently located near the bustling Waasland Shopping Centre, Serwir Hotel is perfect for both leisure and business travelers. With free WiFi, a charming tea room, and a welcoming 24-hour front desk, your stay is sure to be memorable.

Book now for an unforgettable stay at Serwir Hotel.

Important information:

Check in is possible from 15:00 until 07:00 in the morning

Price Adjustments – External Cost Factors
Our prices are based on the current cost structure and applicable legal provisions. Should significant changes occur between the date of reservation and the date of the stay in external factors beyond our control— including, but not limited to, changes in VAT rates or other government levies—the hotel reserves the right to adjust the agreed prices proportionally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2549 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
P
Peter • couple • nl
9
Een prima, luxueuze overnachting op weg naar verder
Pros:

Prima kamer met goede badkamer en sanitair en fijne handdoeken

Cons:

De lift was wat traag

2026-05-30 • via Nuitee
I
Ilaria • extended_group • it
8
2026-05-29 • via Nuitee
A
Annick • solo_traveller • be
5
Pros:

De prijs was goed .

Cons:

Bij aankomst is het een mooi hotel , eenmaal op de kamer ga je terug in de tijd ,voor ons was dit oke was enkel voor 1 nacht enkel te slapen , maar er kon geen raam open , en alles wat er in de kamers rond je gebeurt hoor je . Om enkel te slapen is het oke, maar niet voor een paar nachtjes.

2026-05-29 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-05-29 • via Nuitee
N
Nath Blum • couple • nl
9
Exceeding my expectation
Pros:

Very new room, super clean, comfortable, very quiet and a great breakfast.

Cons:

I would have liked to be able to order a snack or drinks from a vendor machine.

2026-05-29 • via Nuitee
S
SILVIA • couple • es
8
CORRECTO
Pros:

habitación correcta y desayuno correcto

Cons:

nuestra habitación daba a la parte de atrás del hotel y había mucho ruido de motor hasta bien tarde

2026-05-28 • via Nuitee
V
Volders • couple • be
8
2026-05-28 • via Nuitee
V
Valentin • extended_group • lu
9
Pros:

Location, staff

Cons:

Charging stations for electric cars weren’t working on our car

2026-05-27 • via Nuitee
B
Bernice • couple • nl
9
Aangenaam verblijf
Pros:

Fijne kamer en aardige receptie!

2026-05-27 • via Nuitee
A
Amy • extended_group • nl
8
Prima hotel met goed ontbijt + parkeergelegenheid.
Pros:

Goed ontbijt.

Cons:

Bedden konden beter.

2026-05-26 • via Nuitee
K
KENAN • couple • be
7
2026-05-26 • via Nuitee
J
Jan • family_with_children • dk
3
Ringe oplevelse, kommer der aldrig igen
Pros:

Værelse var pæn, dog med meget glat badeværelsesgulv

Cons:

Inkompetent personale. Ved indtjekning måtte vi 2 gange op til værelse, før de fik kodet kort til dør korrekt.
Ligeledes skulle der tages kopi af pas, hvor personale gik i baglokale med pas, og var væk i 2 minutter. Alle der jævnligt bor på hotel ved, at kreditkort og pas altid skal forblive så man selv kan have opsyn med det.
Ved ankomst betalte vi 44 euro for morgenmad. Næste morgen blev vi "Afhentet" ved kaffeautomat, og blev bedt om at forlade morgenmads område, da vi ikke havde betalt for morgenmad. Alle andre gæster kiggede, og lyttede med og jeg følte mig som en forbryder mens jeg blev "eskorteret" ud af en personale. Der var aftenen før blevet betalt, men en iskold personale fortalte at i deres system var der ikke betalt. Efter at have modtaget denne behandling af personalet, afleverede vi værelses kort og forlod hotel.
Direkte upassende opførsel fra personalets side, og ikke servicevenlig.
Hotel kan absolut ikke anbefales....

2026-05-26 • via Nuitee
W
wim • couple • be
8
2026-05-25 • via Nuitee
A
Arno • solo_traveller • nl
10
Pros:

Alles

Cons:

Niks

2026-05-25 • via Nuitee
R
Ronald • solo_traveller • nl
8
Cons:

Sfeer

2026-05-24 • via Nuitee
I
IRINA • couple • gb
8
2026-05-23 • via Nuitee
A
Alhamd • couple • be
9
2026-05-22 • via Nuitee
M
Marcel • couple • nl
8
makkelijk en dicht bij het ziekenhuis
Pros:

Uitgebreid ontbijt zeer tevreden

Cons:

niets

2026-05-21 • via Nuitee
T
Tienus • couple • be
8
goed
Pros:

twee personen bed met aparte matras

2026-05-21 • via Nuitee
C
Christophe • couple • be
8
Pros:

Emplacement et propreté

Cons:

J’étais dans l’ancienne partie de l’hôtel (un peu vieillot)

2026-05-20 • via Nuitee