Serwir Hotel

Hotels
8 (2577 reviews)
Koningin Astridlaan 57 , Sint-Niklaas , be

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Noisy environment
Shower issues
Breakfast pricing

Categories

Cleanliness
7.75
General feedback on cleanliness was positive, but some comments about noise and maintenance may reflect on this aspect.
Service
8.25
Many reviews highlight friendly and attentive service from the staff.
Location
8.25
Multiple reviews mention the good location as a strong point.
Room Quality
7.75
Rooms were comfortable but some noted issues with the shower and lighting.
Amenities
8.25
Amenities such as a 24-hour reception and facilities like coffee makers were positively received.
Value for Money
7.75
Some comments suggest that certain offerings, like breakfast pricing, could be better.
Food and Beverage
8.25
Food quality received good remarks overall, with some minor critiques.
Overall Experience
7.75
General sentiment was positive with an emphasis on returning due to enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations

Experience elegance and comfort at Serwir Hotel, just a short stroll from the iconic Grand-Place. The rooms boast modern amenities like flat-screen TVs and large windows, with some featuring indulgent rain showers in the luxurious bathrooms.

Culinary Delights

Indulge your taste buds at Brasserie Renardeau, offering exquisite French cuisine, and unwind at the bar with a diverse selection of aperitifs. Enjoy live piano music on weekends as you savor delectable dishes, complemented by a complimentary aperitif.

Convenient Location

Conveniently located near the bustling Waasland Shopping Centre, Serwir Hotel is perfect for both leisure and business travelers. With free WiFi, a charming tea room, and a welcoming 24-hour front desk, your stay is sure to be memorable.

Book now for an unforgettable stay at Serwir Hotel.

Important information:

Check in is possible from 15:00 until 07:00 in the morning

Price Adjustments – External Cost Factors
Our prices are based on the current cost structure and applicable legal provisions. Should significant changes occur between the date of reservation and the date of the stay in external factors beyond our control— including, but not limited to, changes in VAT rates or other government levies—the hotel reserves the right to adjust the agreed prices proportionally.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2577 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
R
RogierB solo_traveller nl
9
Aangenaam verblijf
Pros:

Vroege check-in geen probleem, afgesloten fietsenstalling aanwezig, fijn bed met goede kussens, koffie, thee en water op de kamer én zeer uitgebreid ontbijt. Je wandelt zo het centrum in.

Cons:

Niets!

2026-06-20 via Nuitee
J
John solo_traveller gb
9
Pros:

We have stayed here many times as a stopover from UK to Poland. Clean, comfortable hotel. Very good restaurant and a fairly good breakfast. Plenty of free parking outside in the car park. Accessible from the motorway. Friendly staff.⁹

2026-06-18 via Nuitee
E
Elke couple be
6
Tegengevallen, had meer verwacht van een 4-sterrenhotel
Cons:

Kamer was een 4-petsoonskamer ipv 2 en geen 4 sterren waard vond ik. Beetje oubollig/ongezellig.

De "gezellige" bar was helemaal niet gezellig, geen hapjes op de kaart

Buiten firness niks van extra faciliteiten, geen foldertje met imfo gekregen of op kamer

2026-06-16 via Nuitee
S
Strobbe couple be
7
Pros:

Très bon petit-déjeuner et chambre spacieuse.

Cons:

Malheureusement, un bruit sourd, semblable à celui d'une VMC, a été présent toute la nuit, ce qui a perturbé notre sommeil. C'est dommage, car le reste du séjour était agréable.

2026-06-16 via Nuitee
I
iliana solo_traveller gr
9
Pros:

Room, breakfast, cleanliness

Cons:

staff not friendly, overpriced restaurant, location not too central

2026-06-15 via Nuitee
M
Michel solo_traveller nl
8
Pros:

Heerlijke lucht in het hotel, de rust binnen in het hotel en de airco.

Cons:

Drukke weg direct aan het hotel.

2026-06-15 via Nuitee
J
Julie solo_traveller be
8
Belle nuit
Pros:

Hôtel très propre et calme, petit déjeuner correct et varié, accueil sympathique. Chambre très confortable et salle de bains très propre et fonctionnelle.

2026-06-15 via Nuitee
E
Eugênio couple br
8
Bom hotel por dentro. Não se desanime com a chegada.
Pros:

Hotel muito bom no lado interior. Está todo reformado e os quartos são muito espaçosos e com ótima iluminação natural.
Fica localizado ao lado de um bom shopping center e também próximo a uma rodovia principal.

Cons:

1. A frente do hotel está bastante desatualizada e deixa o hospede um pouco preocupado quando chega;
2. O elevador é muito antigo e pequeno;
3. O restaurante interno é muito bom, porém com preços um pouco elevados;
4. Ao invéz de ter cama de casal, tinham 2 camas de solteiro interligadas.

2026-06-14 via Nuitee
Q
Queerrina solo_traveller nl
4
Erg teleurstellend!
Pros:

Auto gratis parkeren bij het hotel.
Het ontbijt.

Cons:

De kamer rook niet fris. Was niet schoon. We hadden een upgrade naar een nieuwe gerenoveerde kamer, ik weet niet wat er gerenoveerd was en wanneer...
Als ik ging douchen liep het water de gang in, stopcontact in badkamer trok je zo uit de muur, strepen zaten overal op de muren, het was stoffig..

2026-06-14 via Nuitee
W
wiebke couple de
7
Cons:

das Frühstück hatte nicht viel Auswahl

2026-06-14 via Nuitee
F
Frederic solo_traveller be
6
Heb geslapen meer niet
Pros:

De ligging

Cons:

Hygiëne de kamer was vuil en ontbijt was karig!

2026-06-13 via Nuitee
C
Christel couple be
9
2026-06-12 via Nuitee
E
Edward solo_traveller gb
9
Pros:

Nice large room, comfy bed with pillow choices.. Allowed us to park motorcycle behind a secure gate out of view. Food was excellent. Continental breakfast.

2026-06-09 via Nuitee
G
Gabriela family_with_children nl
10
2026-06-09 via Nuitee
R
Rwin D. couple be
9
2026-06-08 via Nuitee
J
João Pereira de Azevedo solo_traveller pt
10
2026-06-08 via Nuitee
J
Johan couple be
9
2026-06-07 via Nuitee
A
Arn couple be
8
2026-06-07 via Nuitee
N
Nora solo_traveller fr
9
2026-06-06 via Nuitee
M
Maaike solo_traveller nl
4
Pros:

De kussens waren comfortabel, met voor ieder de optie tussen een zacht of stevig kussen.

Cons:

Duidelijk zichtbare schimmel in de badkamer,
Toiletbril niet schoon,
Twee verschillende onderstellen van het bed, waardoor het bij elkaar geraapt voelt, daarnaast ook erg veel stof onder de bedden.
Het ene matras had een matrasbeschermer, de andere niet. Deze matrasbeschermer voelde door de lakens heen alsof je op een dik plastic zeil ligt en kraakte heel erg bij draaien en opstaan.
Gordijnen en handdoek hadden vlekken.

2026-06-06 via Nuitee