Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (3179 reviews)
Palace Pound , Ross on Wye , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.7
Based on 3179 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
H
Hamidah • couple • gb
10
Enjoyed our time
Pros:

Had a lovely stay at the Royal. Very nice hotel a little dated but very clean with lovely room.
Great views from a huge veranda catching sunlight all evening.
Staff were very attentive…big shout out to Giles and Floss.
Food excellent both evening meal and breakfast.
Probably the friendliest hotel we’ve stayed at in Ross on Wye. Will deffo come again.

Cons:

Nothing comes to mind

2026-08-08 • via Nuitee
J
JOHN • solo_traveller • gb
9
It was great
Pros:

Breakfast great

2026-08-08 • via Nuitee
D
Denise • couple • gb
8
Comfortable stay and excellent staff. Perhaps facilities could be improved...
Pros:

Food good for a pub - and staff excellent
Breakfast very good and staff excellent
Room as described and large
Lovely terrace and view outside bar area

Cons:

needs a lift - difficult getting cases upstairs (even to first floor) when you're getting older!
Superior rooms (at least) should have a safe and preferably small refrigerator
Perhaps slight updating although it was clean and comfortable
Bathroom a bit small. Perhaps convert to walk in shower?
Parking tight and full at times making it hard to find a space (why not rent opposite street parking?)

2026-08-07 • via Nuitee
S
Sue • solo_traveller • gb
8
Nice hotel and good location
Pros:

Close to my art course, half board was very good value

Cons:

Limited choice on half board menu for vegetarians. Noises in roof of bedroom 1 so didn’t sleep well as all a bit weird!

2026-08-06 • via Nuitee
J
J L • couple • gb
8
2026-08-04 • via Nuitee
J
Jonathan • couple • gb
9
A very pleasant hotel and nice staff
Pros:

The room was clean and nicely serviced every day. We had a good view towards the river and fields from our top floor bedroom window. The dear lady who looks after breakfast on weekdays would greet us with a cheery "Morning, my lovelies", which would make me feel lovely for the rest of the morning. 🙂

Cons:

Our room was at the top of the hotel. There isn't a lift, just loads of stairs. Fortunately my wife and I are reasonably fit for our age, so we coped. The hotel car park could be very busy and some of the spaces are a bit awkward. It's possible to park on the road outside so long as you shoot off by 11am in the morning.

2026-08-04 • via Nuitee
C
Christine • extended_group • gb
9
Great food, service from Caroline at breakfast was fab
Pros:

Great location

Cons:

Too many stairs and no lift

2026-08-03 • via Nuitee
H
Helen • couple • gb
10
Comfortable and felt well looked after by the staff
Pros:

Firstly the staff were very friendly and helpful. Location and view from terrace stunning

Cons:

Car park tight but okay

2026-08-03 • via Nuitee
D
Deirdre • solo_traveller • gb
8
Pros:

Lovely location with excellent views across the valley. There is s large sun-trap patio, perfect for sundowners and light meals.

Cons:

Very steep staircase to the back bedrooms. No facility to charge meals and drinks to the room

2026-08-02 • via Nuitee
A
Anthony • solo_traveller • gb
9
Pros:

Excellent location and value for money. Car parking was available and breakfast staff were very polite and friendly.

Cons:

Long queues at the bar.

2026-08-02 • via Nuitee
S
Shoko • solo_traveller • jp
5
2026-07-25 • via Nuitee
M
Mark • couple • gb
8
Pros:

Good location and outside area excellent overlooking the river especially on a summers night

Cons:

Minor detail but the evening was hot and no fan in room.

2026-07-25 • via Nuitee
R
Ritchie Rich • couple • gb
9
Great hotel in a beautiful Town
Pros:

Breakfast was excellent, good choice and tasty ! Our room had an amazing view of the River and the valley beyond. Didnt have dinner but food did look good. Bar and terrace area was lovely, very classy

Cons:

Nothing ?

2026-07-24 • via Nuitee
K
Kevin • couple • gb
9
👌
Pros:

Location, food.

2026-07-24 • via Nuitee
T
Tracey • couple • gb
8
Lovely views from outside area and great location.
Pros:

Excellent location with a fantastic view from the large outside seating area. A great place to enjoy the sunshine and hot weather. Busy but they coped well and the atmosphere was great for an evening out in Ross.
Food at both breakfast and in the evening was very pleasant with excellent service. Room was large and with comfortable seating area. Promptly provided with a sheet when we asked. The staff were brilliant throughout!

Cons:

Unfortunately it was very difficult to sleep in the room during the heatwave. There was a fan provided in the room but the main window only opened about 10 centimetres. Better with the bathroom window open as well but this could have been adviced at the start of the stay. We had to work this out ourselves.

2026-07-22 • via Nuitee
M
Margaret • couple • gb
9
Pros:

Lovely room and view.

2026-07-21 • via Nuitee
N
Nick • solo_traveller • gb
10
2026-07-21 • via Nuitee
L
lynn • couple • gb
10
relaxing pleasent
Pros:

braekfast was excellent room was lovely view stunning but in need of a decorate quite a tired building

Cons:

nothing

2026-07-21 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

The location by the town

Cons:

Although room had patio door it was a bit warm,

2026-07-21 • via Nuitee
A
Alison • couple • gb
9
Excellent hotel in a perfect location, easy walking to the town and the river.
Pros:

Staff were all very accommodating and happy to help.
Breakfast menu offered a good variety and they were happy to support any special requests.
The Bar veranda was perfectly located offering great views and a cooling breeze.

2026-07-21 • via Nuitee