Royal Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.7 (3205 reviews)
Palace Pound , Ross on Wye , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Difficult parking
Rooms need refurbishment

Categories

Cleanliness
8.59
The hotel was reported to be very clean, contributing positively to the overall experience.
Service
9.06
Staff were described as lovely, friendly, and very helpful throughout the stay.
Location
9.1
Great location in a beautiful town with fantastic views of the river Wye.
Room Quality
8.05
Some rooms were noted as tired and in need of refurbishment, along with issues like cold temperatures.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.54
Good value mentioned in several reviews, especially considering the location.
Food and Beverage
9.09
Excellent quality breakfasts and food in the restaurant received high praise.
Overall Experience
8.56
Overall, the experience was very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Scenic Views and Historical Charm
Experience the breathtaking river and countryside views from the Royal Hotel, a historical gem built on a 13th-century Bishop's Palace. Imagine waking up to picturesque scenes and exploring the rich history that has hosted royalty and literary icons.

Convenient Location and Modern Comforts
Situated next to St Mary's Church and a stone's throw away from Ross on Wye's shops, the Royal Hotel offers easy access to both historic sites and modern conveniences. Enjoy free Wi-Fi, satellite TV, and cozy seating areas in each room, blending historic charm with contemporary comfort.

Delightful Dining and Relaxing Atmosphere
Indulge in traditional cuisine and full English breakfasts while taking in the serene views of the Wye Valley from the terrace. With classic meals served until late, your stay at the Royal Hotel promises not just comfort and convenience but also a delightful culinary experience.

Book now to immerse yourself in the beauty and history of the Royal Hotel.

Important information:

The Royal is a nonsmoking Grade II listed building and as such has no elevator. The public areas are access friendly.

Barretts restaurant is open 7 days a week and can also be booked for private functions.

There are 2 lower-floor rooms, 6 steps from the garden level and these are not suitable for wheelchair access, or people with severe walking difficulties. Please state at the time of booking if you require a lower-floor room.

Please note that full payment is taken at the time of booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.7
Based on 3205 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
A
Andrew • couple • gb
9
would stay again
Pros:

great breakfast to set you up for the day

2026-10-31 • via Nuitee
G
Graham • couple • au
7
2026-10-30 • via Nuitee
J
Joseph • family_with_children • gb
9
Brilliant- staff are the best
Pros:

The staff are so friendly and helpful

Cons:

WiFi was a little patchy

2026-10-30 • via Nuitee
J
John • couple • gb
9
2026-10-30 • via Nuitee
A
Andrew • couple • gb
8
Awesome staff and very clean but the hotel is little dated currently.
Pros:

Nice location with great views out of the bar room. The staff were outstanding so friendly and helpful.

Cons:

The hotel is very dated although very clean. On both nights sadly we had pigeon lodging in the eves under the lead work that was very noisy, not the hotels fault at all just nature.

2026-10-30 • via Nuitee
J
Jones • couple • gb
10
2026-10-29 • via Nuitee
R
Rebecca • couple • gb
7
Pros:

Veiw

Cons:

Stairs

2026-10-29 • via Nuitee
C
Christine • couple • gb
5
Ok
Pros:

Extremely tired hitel, although very clean. Breakfast staff delightful but quality poor ... bread and sausages not good

Cons:

Staff

2026-10-29 • via Nuitee
G
Granquist • family_with_children • us
9
Pros:

Charming place right in town.

2026-10-28 • via Nuitee
J
JERRY • extended_group • gb
8
Pros:

Great location and friendly staff. Good beer and feed excellent

Cons:

wait time at bar

2026-10-27 • via Nuitee
L
Lally • solo_traveller • gb
9
2026-10-27 • via Nuitee
D
Diana • couple • gb
7
Lovely staff, great breakfast, good location
Pros:

Breakfast was good w gd veggie and plant based options. Beds not terribly comfy and if you’re on the first floor u might have someone above u. The hotel is old and the floors v creaky. It sounded like they were moving furniture around above us!

Cons:

Aside from creaky floors which obviously Nithing can be done about it was all good. It was a shame the door in the bar which looked out over the river was covered with chip board because it had obviously got broken.

2026-10-27 • via Nuitee
P
Pauline • couple • gb
10
Pros:

The room, food and staff were exceptional

Cons:

Found a pair of socks which had been left in a draw which made me question the cleanliness of the room

2026-10-27 • via Nuitee
C
Cockel • solo_traveller • gb
9
Excellent. I would come again.
Pros:

Staff were super friendly. Hotel was great. Nice and quiet room.
Dinner was great, although the veggie pie had sold out. Lovely dining room.
Location was great, right in the centre of town.

Cons:

Parking was a little tight. The room was a little too hot.

2026-10-26 • via Nuitee
L
Lynn • solo_traveller • gb
8
Enjoyed it & was great to have our dog with us -staff are lovely especially the receptionist &wsitrezz with pix
Pros:

Stayed there before. So we knew it was good -very convenient for shops & walks

Cons:

The heating coming on at 6.10am sounding like someone was in our bathroom running all the taps & making clunking noises

2026-10-25 • via Nuitee
J
Jones • solo_traveller • gb
8
Pros:

Staff were excellent. Rooms cosy and clean. Beds very comfortable.

Cons:

Lots of stairs.

2026-10-25 • via Nuitee
L
Lesley • couple • gb
7
Enjoyable but could have been a little better. Staff were excellent. Choice of breakfast very good.
Pros:

Good food/choice. Staff attentive and kind. Rooms clean. Close to town and river for walks.

Cons:

We struggled to find a way to the property. Roads were closed and difficult to navigate a way in. We maybe should have been warned in advance and given an alternative way in!

2026-10-23 • via Nuitee
E
Emma • couple • gb
10
Perfect for a one night stay
Pros:

Immaculate and great location

Cons:

Nothing

2026-10-22 • via Nuitee
C
Carol • couple • gb
9
We'd stay here again if visiting Ross and request the lovely room (number 14, Havisham).
Pros:

Gorgeous spacious room with lots of natural light. Amazing view of the Wye and vista beyond. Very comfortable bed and pillow. Great plentiful, tasty breakfast. Lovely staff and ambiance. Great location to the centre of Ross and close to our friends home which made it a perfect choice.

Cons:

The car park was a bit squashed but we arrived during Sunday lunch and I think that made a difference to the amount of cars in the small car park. I'd prefer a walk in shower rather than a bath with shower over but again a personal choice as I have a dodgy hip. Me and my partner both thought it was a lovely, very central location.

2026-10-21 • via Nuitee
Y
Yvonne • couple • gb
10
Absolutely brilliant stay as always. All staff are lovely 😊
Pros:

Stayed here lots of times . Stayed in the standard room this time a decent room for the price . Staying in December for 2 nights so upgraded to a room with a river view .

Cons:

Nothing 😊

2026-10-21 • via Nuitee