Swan Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.1 (2270 reviews)
High St , Alton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Maintenance issues
Noise from adjacent rooms
Average breakfast quality

Categories

Cleanliness
7.43
Most reviews mention clean rooms, but some issues with maintenance and decor.
Service
8.4
Staff were generally kind and accommodating, especially with requests.
Location
8.94
Multiple reviews praised the hotel's great location and accessibility.
Room Quality
7.89
Rooms varied in description; some were liked, but maintenance issues noted.
Amenities
7.92
General amenities were appreciated, though some items were not available.
Value for Money
8.38
Good value noted with respect to the overall experience and stay duration.
Food and Beverage
7.43
Breakfast was acceptable but not the best; some mixed feedback.
Overall Experience
8.4
Despite some issues, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:50

Property Description

Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.

Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.

Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.

Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2270 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
R
Ros • couple • gb
8
Comfortable Stay
Pros:

Good location on the high street. Friendly staff and good choice for breakfast. Easy parking

Cons:

Some areas looked tired with chipped paintwork. Would have been nice to have had some biscuits in the room.

2026-06-13 • via Nuitee
C
Csims • solo_traveller • gb
9
Pros:

Great location, nice size room.

2026-06-13 • via Nuitee
J
Jacqui • couple • gb
9
Would definitely use the hotel again and recommend it to friends and family as it was well priced and comfortable.
Pros:

Location
Friendly and helpful staff.
Comfortable beds.

Cons:

We could cheat tv and snoring(!!!) from adjoining rooms one night, but this stopped after midnight.

2026-06-13 • via Nuitee
T
TRIDENT 26DM • solo_traveller • gb
7
Pros:

Friendly staff, central location, free parking, decent shower.

Cons:

No air conditioning, place needs an update as looking tired.

2026-06-12 • via Nuitee
L
Lisa • extended_group • gb
8
Good stay for good price
Pros:

Staff were friendly, room was clean. Food good in restaurant

Cons:

Brie from room was of an alley and the windows were a little dirty on the outside

2026-06-11 • via Nuitee
L
Lorette • extended_group • nl
7
Prima hotel op doorreis.
Pros:

Prijs/kwaliteit

Cons:

Wat lang wachten in restaurant, vooral tijdens ontbijt.

2026-06-11 • via Nuitee
S
Sharon • solo_traveller • gb
8
Pros:

Location

Cons:

Bed u comfortable

2026-06-11 • via Nuitee
B
Beryl • couple • gb
10
Enjoyed every moment
Pros:

Helpful friendly staff,very clean,location excellent

Cons:

Liked all of it

2026-06-10 • via Nuitee
R
Rachel • solo_traveller • gb
8
Pros:

The room was large and very comfy

Cons:

The bath with shower curtain .
The bath was not wide enough to have a shower in the curtain kept getting stuck to us .

2026-06-10 • via Nuitee
J
Joanne • family_with_children • gb
7
Pros:

Warm welcome from the staff in reception.

Cons:

Bed was far too soft and the mattress needs to be replaced.

2026-06-08 • via Nuitee
M
Mark • family_with_children • au
8
would happily stay there again
Pros:

breakfast was good, service was good, staff were polite & courteous

Cons:

no complaints

2026-06-08 • via Nuitee
M
Mohammed • solo_traveller • gb
7
Pros:

The room was good and tidy. The birthroom was nice and clean

Cons:

The receptionist was no where to be found

2026-06-08 • via Nuitee
A
Anne • couple • au
6
Maybe if the weather was cooler we could have stayed but not in that heat with no air in the room.
Pros:

Convenient location for us. Bed was comfortable. Breakfast was good.

Cons:

The room we were in was extremely stuffy and hot due to the heat wave. It was like a sauna and we had to check out after two nights so lost 4 nights accommodation.

2026-06-07 • via Nuitee
J
Jacqueline • solo_traveller • gb
10
Pros:

Lovely hotel. We stay here every few months as the standard is very high.

2026-06-07 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-06-05 • via Nuitee
J
Jan • couple • gb
9
An enjoyable short stay.
Pros:

The breakfast was excellent, good choice.

2026-06-02 • via Nuitee
F
Frans • couple • gb
8
2026-06-01 • via Nuitee
T
Tom • solo_traveller • gb
2
Pros:

-

Cons:

I normally enjoy my stay here. Due to my own silly fault i ordered a single instead of a double. It was a very hot evening and the hotel provided a rubbish little desk fan that just blew hot air round the room. I woke four times during the night sweating. The room, being a single, was tiny for a single, too hot, too stuffy.

2026-06-01 • via Nuitee
J
Jo • couple • gb
8
An attractive hotel and bar on the historic high streeet
Pros:

Traditional town centre hotel

Cons:

Very hot room

2026-06-01 • via Nuitee
M
Marian • couple • us
9
A nice place to stay
Pros:

Nice clean room with a bathtub/shower combo. Two fans were provided to help cool things down- London seems to be a bit warmer than usual during our trip.

2026-05-31 • via Nuitee