Swan Hotel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.1 (2304 reviews)
High St , Alton , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Maintenance issues
Noise from adjacent rooms
Average breakfast quality

Categories

Cleanliness
7.43
Most reviews mention clean rooms, but some issues with maintenance and decor.
Service
8.4
Staff were generally kind and accommodating, especially with requests.
Location
8.94
Multiple reviews praised the hotel's great location and accessibility.
Room Quality
7.89
Rooms varied in description; some were liked, but maintenance issues noted.
Amenities
7.92
General amenities were appreciated, though some items were not available.
Value for Money
8.38
Good value noted with respect to the overall experience and stay duration.
Food and Beverage
7.43
Breakfast was acceptable but not the best; some mixed feedback.
Overall Experience
8.4
Despite some issues, overall experiences were mostly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:50

Property Description

Historical Charm
Located in the heart of Alton's main street, the Swan Hotel is a historic gem dating back to 1377. Enjoy the unique blend of old-world charm and modern comforts during your stay.

Delicious Dining Options
Indulge in full English breakfasts at the modern restaurant or savor a varied menu until 22:00 daily. The bar and lounge offer a delightful selection of bar meals, cask ales, premium lagers, and fine wines for a perfect evening.

Convenient Location
Explore nearby attractions such as Jane Austen’s Cottage in Chawton or hop on the Watercress Train Line from New Alresford to Alton. Immerse yourself in history and literary connections during your visit to Alton.

Experience the historic allure and modern amenities of Swan Hotel. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2304 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
L
Lenore • solo_traveller • au
7
Good location. Friendly and helpful reception.
Pros:

The pub atmosphere and staff.

Cons:

It was incredibly hot in the room, like a sauna. There was no remote for the television so it was of no use.

2026-07-04 • via Nuitee
M
Michelle • solo_traveller • gb
5
Ok
Pros:

Its ok staff were friendly.

Cons:

No sky sports as they do say they do

2026-07-03 • via Nuitee
J
Jeff • family_with_children • us
8
Great historical place with excellent staff
2026-07-02 • via Nuitee
E
Ellie Austen • solo_traveller • gb
7
Austen's Alton
Pros:

The continental breakfast is a good option. Link with Austen, but another resident said the staff hadn't known the way to her house!

Cons:

I was unconfident re using the shower. I know the price was standard but it still seems quite a lot. I think if it included the continental breakfast that would make it good value.

2026-07-01 • via Nuitee
S
Shreyansh • solo_traveller • in
9
2026-07-01 • via Nuitee
D
David • couple • gb
6
Normally a great stay, but not in hot weather!
Pros:

Great location, nice staff, decent size rooms

Cons:

In previous stays have rated much higher, but this stay hotel was a victim of the hot weather. Whilst a fan was provided, room could only have one window opened slightly (limited by safety catch) which made it unbearably hot and hard to get cooler due to window restrictions.

2026-06-30 • via Nuitee
K
Kimberley • couple • gb
7
2026-06-30 • via Nuitee
C
Csims • solo_traveller • gb
8
Pros:

Great location and free car park.

Cons:

Very noisy late at night and first thing.
Banging and crashing doors, we were downstairs so probably the kitchen next door.
Comfortable room otherwise and no stair's 👍😀

2026-06-29 • via Nuitee
J
Jose Luis • extended_group • es
8
2026-06-29 • via Nuitee
M
Melinda • couple • gb
9
Perfect overnight stay whilst visiting my mum in Alton.
Pros:

Lovely ground floor room in a characterful hotel, great location in the town centre. Reception staff very welcoming and helpful, excellent breakfast with quick service.

Cons:

Nothing.

2026-06-29 • via Nuitee
E
Elizabeth • solo_traveller • gb
1
2026-06-28 • via Nuitee
S
Shawn • solo_traveller • gb
5
Pros:

Its location

Cons:

Moody staff member, could off had better air vans in rooms, we went on to the white buck in Burley, also a green king pub and there room air vans where much better.

2026-06-28 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Perfect location.

Cons:

Nothing

2026-06-28 • via Nuitee
S
Stephen • solo_traveller • je
9
First visit to Alton, very impressed with everything definitely coming back!
Pros:

Breakfast offered comprehensive choice, well prepared and served by attentive staff.
Hotel well situated in town centre, so excellent position for exploring beautiful Alton. Loved it’s quirkiness.

Cons:

Visited during record breaking heatwave, so although a fan was provided, it would have been nice if I could have opened the window a little more. Is health and safety constraining you?
However it won’t prevent me from returning.

2026-06-28 • via Nuitee
L
Lynne • solo_traveller • gb
10
2026-06-27 • via Nuitee
J
Jennifer • solo_traveller • gb
8
Relaxed one night stay in pleasant accommodation
Pros:

Comfy bed, nice breakfast, helpful staff, close to town centre

Cons:

Lack of AC in hot weather. Bathrooms need an upgrade, clean just a bit old

2026-06-26 • via Nuitee
J
Julia • solo_traveller • gb
4
Too hot!
Pros:

Great location, my room was very far and high, incredibly hot.
Plus - I had a fan in the room.
Negative - window opens only a little. If the window opened - can't draw the curtains. Slept with a window opened and curtains opened - no blinds to protect privacy at night and to keep the sun out during the day. Easy to do. Why not done???

Cons:

Negative - window opens only a little. If the window opened - can't draw the curtains. Slept with a window opened and curtains opened - no blinds to protect privacy at night and to keep the sun out during the day. Easy to do. Why not done???

2026-06-26 • via Nuitee
D
David • solo_traveller • gb
7
2026-06-25 • via Nuitee
S
Sally-Ann • couple • gb
9
2026-06-24 • via Nuitee
P
Philippe • couple • be
9
Bon séjour dans un hôtel typique pendant le festival Jane Austen
Pros:

L’hôtel est superbement placé au cœur de la ville. Le décor est typique et dans l’ambiance que nous étions venu chercher pour une visite des lieux occupés jadis par Jane Austen.

Cons:

Nous sommes tombés en pleine période de canicule dans la région et les chambres n’étaient même équipées de ventilateurs, donc très inconfortables à ce point de vue.

2026-06-23 • via Nuitee