Aguascalientes Marriott Hotel

Hotels
Marriott Hotels & Resorts
9 (272 reviews)
Boulevard Zacatecas Norte S/N,Colonia Trojes de Alonso , Aguascalientes , mx

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent location
Clean facilities
Cons:
Poor customer service
Issues with odors
High parking fees

Categories

Cleanliness
8
Several reviews mentioned issues with odor and maintenance affecting cleanliness.
Service
9.5
Mixed sentiments with some major complaints about staff behavior, but overall decent service from the majority.
Location
10
Many reviews highlight the excellent location of the hotel.
Room Quality
9
Rooms were described as comfortable and clean, but there were complaints about the air conditioning and missing amenities.
Amenities
8.5
Issues with the lack of a mini fridge and outdated features in rooms.
Value for Money
8
Comments on high prices for what is offered, particularly with additional charges for parking.
Food and Beverage
9
General satisfaction with breakfast offerings, despite some concerns about variety.
Overall Experience
10
A general positive experience despite specific complaints, main focus was on comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:47

Property Description

Spacious Rooms with Modern Decor
The Aguascaliente Marriott Hotel boasts spacious rooms adorned in vibrant colors and modern furniture, complete with a flat-screen TV for entertainment.

Fitness Center and Heated Pool
Enjoy the convenience of a fitness center to stay active and a heated outdoor swimming pool for relaxation during your stay at the hotel.

Dining Options and Stylish Bar
Indulge in a culinary journey with international and Mexican dishes at the Condimento Restaurant. For drinks and cocktails, the hotel offers a chic lobby bar.

Book now to experience the perfect blend of comfort and luxury at the Aguascaliente Marriott Hotel.

Important information:

Please note that from February until late August 2015 refurbishment work will be taking place within the following areas: pool area, TV lounge and the foyer. The gym and business center will be relocated during the time the refurbishment works are held. The working schedule is programed to be from 08:00 to 18:00 hours with mild sound disturbances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGU

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 272 reviews
Cleanliness: 8
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 10
C
Cristina solo_traveller mx
10
2026-06-04 via Nuitee
L
Luis Rogelio couple mx
7
Comfortable but not for the right price
Cons:

No respetaron el costo de mi reserva.

2026-06-04 via Nuitee
C
Carlos extended_group mx
8
2026-05-24 via Nuitee
V
Vicente extended_group br
9
Um pouco acima no custo beneficio mas muito bom
Pros:

Qualidade do cafe da manhã, conforto do quarto

Cons:

Preço

2026-05-24 via Nuitee
K
kgorka couple es
2
Cuidado con la conversion al pagar del dolar/peso mexicano.
Pros:

Muy buena ubicación.

Cons:

Mi reserva estaba en dólares y al pagar, en vez de poder pagar en dólares, ellos lo pasaron a Pesos mexicanos a una conversión que estaba más del 15% por encima del valor real del cambio dolar/peso, es decir, me estafaron.

2026-05-18 via Nuitee
M
monicagL9611BQ Family
10
5 Stars bellboy Antonio
Pros:

Definitely we had an amazing experience from the start, the bellboy Antonio, gather all our belongings and was able to speak both English and Spanish. He made sure to explain everything including spa treatments, times and he made sure on our way out we were guided and taken to our car.
I have stayed multiple times here, highly recommend the Buffett, ambiance and room decoration are great!
Go to the bar and get a Margarita, hand crafted no mix added all natural and perfect convo with tacos Baja and enchiladas verdes

2026-05-16 via Tripadvisor
S
shawnsM1196LH Business
10
Excellent experience during my stay
Pros:

Excellent experience during my stay. I would especially like to recognize the front desk team for their great attention, kindness, and willingness to help at all times.

I would also like to thank the manager, Mr. Hector Espinosa, for his professionalism and follow-up, always making sure our stay was pleasant.

Without a doubt, outstanding guest service that truly makes a difference. Thank you very much!

2026-05-14 via Tripadvisor
Y
Yolanda extended_group mx
9
2026-05-05 via Nuitee
G
Graciel solo_traveller mx
10
Pros:

La atención del personal

2026-05-01 via Nuitee
N
Negrete solo_traveller mx
8
2026-04-30 via Nuitee
H
Hernandez Torres solo_traveller mx
10
2026-04-24 via Nuitee
F
Fabian couple us
10
Greta over all experience restaurants mall close by staff even room service food was good
Pros:

Staff location felt safe , good food and bar service

Cons:

All was good

2026-04-23 via Nuitee
L
luissL9601VK Couples Grand Prairie, Texas
2
Bad experience at Courtyard Aguascalientes
Pros:

I been at this Courtyard since they open but this trip was terrible, they do not have any refrigerators at the rooms, I need to place medicine on refrigeration and when to the front desk and was advise by the manager that "only" the presidential suite and the more expensive suites had any, this is to me a discrimination because if you don’t pay a high price for the room you don’t get any fridge, I look for ice machines in floors and to my surprise they had the connections but no ice machines, even the 16th executive kitchen does not have any ice access if they need any they need to bring some from the kitchen on the bottom floor, also the upper lock on the room was broken it supposed to be a an extra protection, it seems the general director (it seems he is retiring and needs to save $ for that) or the Diestra Corporation who manages the hotel had not been updating the hotel. before and it was a 5 star hotel now is 1 star, Marriot has another hotel in Aguascalientes so next year I will go to another property, but I call before to be sure they have any refrigerators or stay at any Hilton property.
Luis Sanchez (Marriott Lifetime Platinum Member)

2026-04-22 via Tripadvisor
H
Hugo couple us
10
2026-04-21 via Nuitee
C
Carlos solo_traveller mx
1
No te quedes en Marriot en Aguascalientes, si puedes, vete a otra opcion
Pros:

Es el hotel al que siempre llego a Aguascalientes por trabajo (convenio corporativo) asi que tengo pocas o nulas opciones

Cons:

El personal está poco capacitado, no tienen sensibilidad de las necesidades del cliente y sobre todo, no resuelven la problemática a clientes que viajamos por trabajo. Mucho que desear, la verdad es que no lo recomiendo a nadie que lea esto. Muy baja calidad respecto a lo que es la cadena.

2026-04-20 via Nuitee
C
claudia couple mx
5
Buena ubicación. Le urge remodelación
Pros:

Buen desayuno y ubicación práctica a un lado del centro comercial Antaria

Cons:

Le urge una remodelación. Le urge una buena limpieza. Las habitaciones están tan viejas que ya hasta les quitaron los mini bar.

2026-04-15 via Nuitee
J
Julia Griselda family_with_children mx
10
2026-03-28 via Nuitee
M
Marlen couple us
10
2026-03-23 via Nuitee
R
Ruvalcaba family_with_children mx
7
2026-03-22 via Nuitee
H
Hernandez Torres family_with_children mx
10
Pros:

La habitación

Cons:

Al contrario todo me gustó

2026-03-19 via Nuitee