Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Hotels
•
Pestana Hotel & Resorts
8.9 (2191 reviews)
Estrada Nacional 108 , Porto , PT
+351 22 976 6450

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Ambiente excelente
Funcionários atenciosos
Café da manhã de alta qualidade
Boa localização
Cons:
Spa com água da piscina gelada
Iluminação不足 nas áreas do quarto
Problemas menores com o pessoal

Categories

Cleanliness
8.68
Quartos confortáveis e limpos, com algumas sugestões de melhoria na manutenção.
Service
9.15
Funcionários top e atendimento excepcional conforme mencionado em várias reviews.
Location
9.19
Vista excelente para o rio Douro e localização tranquila em Porto.
Room Quality
8.64
Quartos confortáveis, mas com iluminação considerada demasiado escura.
Amenities
8.67
Spa mencionado com algumas falhas, porém as piscinas são agradáveis e bem mantidas.
Value for Money
8.63
Bom custo-benefício pelo serviço e qualidade oferecidos.
Food and Beverage
9.18
Café da manhã excepcional e vasta gama de opções.
Overall Experience
9.05
Experiência geral muito boa, com apenas algumas pequenas sugestões de melhoria.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:20

Property Description

Luxurious Accommodations
Indulge in the spacious and modern rooms at Palácio Do Freixo, each offering stunning Douro River views and luxury amenities for a comfortable stay.

Relaxation and Wellness
Unwind at the infinity pool overlooking the river or pamper yourself at the spa with Turkish bath, indoor pool, sauna, and rejuvenating massage treatments.

Culinary Delights
Savor a delightful buffet breakfast and light snacks at the restaurant or enjoy evening cocktails at the bar, all prepared with fresh, local ingredients.

To experience the epitome of luxury and relaxation in Porto, book your stay at Palácio Do Freixo today.

Important information:

All children under 12 can only access the spa pool when accompanied by an adult.

Guests should specify their preference for bedding for any type of room before arrival. This includes requests for extra beds and the number of adults and children under 12 years old. This information should be noted in the Special Requests Box during booking and is subject to confirmation by the hotel.

Please note that the property reserves the right to pre-authorize credit cards before arrival. Payment of the full reservation amount is due at the property.

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that breakfast is included for these types of rates, but half board is not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.9
Based on 2191 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
A
Angelique • solo_traveller • fr
10
2026-09-17 • via Nuitee
D
Dr. Kerstin • couple • de
10
Fürstlicher Aufenthalt in einem wunderschönen Schloss am Douro gelegen.
Pros:

Wunderschönes altes Schloss am Fluss Douro gelegen. Sehr großzügige, saubere und komfortable Zimmer mit tollen Betten. Der Outdoor Pool war wunderbar, ebenso alles andere. Sehr explosiv und fürstlich. Das Personal war sehr freundlich und bemüht. Besonders schön war das Frühstück mit allem, was man sich erträumen kann. In Porto ist man in ca 10-15 Minuten mit dem Taxi.

Cons:

Nichts

2026-09-17 • via Nuitee
T
Thomas • couple • us
10
Feel like royalty living in your own palace on the river.
Pros:

Felt like royalty staying in a former palace. The views are stunning. Breakfast was delicious.

Cons:

It’s a little outside the city center.

2026-09-17 • via Nuitee
M
Monique • extended_group • nl
10
2026-09-17 • via Nuitee
F
Folkert • couple • nl
10
2026-09-15 • via Nuitee
D
Didier • couple • be
9
Uitstekend
Pros:

De combinatie van de moderne kamers in de oude fabriek waar originele elementen zoals pilaren bewaard bleven en het mooie paleis. Heel uitgebreid ontbijt.

Cons:

De menukaart voor het diner.

2026-09-15 • via Nuitee
A
Ana • family_with_children • es
10
Una estancia siempre extraordinaria
Pros:

Un hotel maravilloso , el personal del hotel y las instalaciones son espectaculares
Simplemente excepcional

2026-09-14 • via Nuitee
B
Bárbara Alexandra • family_with_children • be
8
Great service and staff!
Pros:

Service and hygiene

Cons:

Acomodation needs a refresh. And the restaurant the service was great but long waiting and no good food.. and very uncozy (dark en very 90s)

2026-09-14 • via Nuitee
P
Paulo VALIATE • solo_traveller • br
8
Confortável
Pros:

Cortesia dos funcionários, conforto das instalações. Vista para o Rio Douro.

Cons:

No dia que cheguei já era quase noite e fui informada que não haveria vaga para jantar no restaurante do hotel. O hotel fica um pouco distante de outros restaurantes. Cheguei super cansada e tive que sair para procurar um lugar para comer. Acho que a preferência do restaurante deveria ser dos hóspedes. Isso foi um ponto negativo. Outra questão foi quanto a reposição dos Amenities que não foi realizada por dois dias dos quatro dias de hospedagem.

2026-09-13 • via Nuitee
N
Nath1935 • solo_traveller • lu
9
Magnifique bâtisse
Pros:

La beauté du lieu à la fois ancien et moderne
Accueil chaleureux
Piscine avec vue sur le douro
Petit dejeuner topissime avec un accueil chaleureux du personnel
Diner topissime

Cons:

Eloignement du bâtiment du centre ville
Non adherence du butoir de porte dans la salle de bain de la 1ère chambre
Absence de caoutchouc au niveau de la paroi de baignoire donc eau au sol

2026-09-13 • via Nuitee
G
Gilles • family_with_children • us
6
Does not live up to expectations
Pros:

The building in itself is interesting and well renovated
The view from the main terrace and the pool is very nice
The breakfast is good and diverse

Cons:

Well the attention to details is completely lacking
Surprised this is a Leading Hotel of the World as many features do not qualify
(Food and bar service really bad, no cushions on the lounge chairs at the pool, rooms are OK but really average comfort with poor mattresses, coffee at breakfast is simply not drinkable unless you take an espresso/ cappuccino …)
And the garlic smell around the lawn and pool (because they planted garlic flowers around…)

2026-09-12 • via Nuitee
S
Sandra • family_with_children • pt
8
Pros:

Grupinhos de jovens americanos/ turistas tem3de aorender o que é civismo e etica. De madrugada imenso barulho a irem para os quartos e elevadores. No bar uma " feira".têm dinheiro mas não gregras. Ha que imporlimites e práticas de bom comportamento.

Cons:

O preço, só para alguns. So estrangeiros. Só para quem tem muito dinheiro

2026-09-11 • via Nuitee
C
carrie • solo_traveller • us
10
Beautiful stay
Pros:

The pool, lovely grounds

Cons:

Nothing

2026-09-11 • via Nuitee
M
Maria • couple • de
9
Schön, wenn man zwei bis drei Tage relaxen möchte.
Pros:

Tolles Personal, schönes historisches Ambiente, die Lage direkt am Fluss (man muss aber wissen, dass das Hotel etwas entfernt vom Stadtzentrum liegt, mit Taxi aber problemlos zu erreichen).

Cons:

Das Restaurant würde ich persönlich nicht empfehlen.

2026-09-10 • via Nuitee
D
Domingas • couple • gb
10
Definitely I’m going to coming back , I was very well treated
Pros:

I love staying there , beautiful hotel and extremely comfortable.

2026-09-08 • via Nuitee
I
Ina • family_with_children • be
10
Beautiful hotel with terrific breakfast
Pros:

We had a wonderful stay here. The rooms were spacious, and the beds were very comfortable. We particularly loved the outdoor pool, the garden and its magnificent views. A lovely extra touch was the complimentary Australian Gold sunscreen, as well as the refreshing drinks available free of charge at the spa and pool. Breakfast on the terrace was absolutely amazing and definitely one of the highlights of our stay.

There were also a few weddings taking place at the venue during our stay, and we were lucky enough to enjoy some beautiful fireworks at the hotel. What a lovely surprise!

Overall, we thoroughly enjoyed our stay and would happily come back.

Cons:

The room decor was not quite to our taste, with the dark wall and carpet colours combined with the modern furniture feeling a little gloomy. Our view of the parking lot was also quite disappointing.

We felt that the hotel’s approach to pool towels could be reconsidered from an environmental perspective. While we appreciate the luxury and convenience of having fresh towels freely available, we noticed that some guests took several towels and returned them soiled after only a few hours. This seemed like unnecessary waste. We believe that many guests would appreciate a more sustainable approach, even if it means slightly less extravagance. Perhaps a towel exchange system or a limit on the number of towels per guest could offer a good balance between comfort and environmental responsibility.

2026-09-07 • via Nuitee
O
OLIVIA • family_with_children • at
8
Cons:

slow service during breakfast

2026-09-06 • via Nuitee
M
Magdalena • couple • pl
9
Beautiful place worth a stay
Pros:

Beautiful palace and splendid breakfast. Superb staff service within the hotel. Nice sauna and spa

Cons:

Pool bar service was lazy and sloppy. Menu in the palace bar is so so, nothing too fancy.

2026-09-06 • via Nuitee
R
Robel Pablo • solo_traveller • es
10
Pros:

La amabilidad de su personal, el desayuno increíble y muy bien sus instalaciones

2026-09-06 • via Nuitee
D
Dr BRADLEY RADWANER • solo_traveller • us
10
Pros:

Beautiful palace. Elegant. Great breakfast

Cons:

Nothing s xs,

2026-09-05 • via Nuitee